This is where your technical expertise directly supports patient care. As a Clinical Systems Specialist, you will ensure critical communication systems operate reliably in a healthcare environment, helping clinicians deliver timely and effective care.
This is where you can make an impact—by supporting technology that caregivers rely on every day.
About the RoleThe Clinical Systems Specialist is responsible for on-site support and management of Care Communications solutions in a hospital setting. You will act as the primary technical resource, working closely with clinical staff and internal teams to deploy, support, and optimize systems.
This role is fully onsite in Lexington, KY, with limited travel.
What You’ll Be DoingServe as the primary technical owner of Care Communications solutions, maintaining deep knowledge of system architecture and functionality
Support deployments including system provisioning, configuration, and coordination across internal and external teams
Provide technical support and issue resolution via on-site and remote channels (phone, email, IM)
Troubleshoot and resolve hardware, software, and system performance issues during and post-implementation
Configure systems based on clinical workflows, translating user requirements into technical specifications
Monitor, track, and trend system issues to identify root causes and implement process improvements
Deliver end-user training, onboarding sessions, and documentation for system usage and updates
Support system upgrades, including planning, testing, validation, and post-release issue resolution
What You’ll BringBachelor’s degree or 3+ years of experience in healthcare IT, clinical systems, or a related technical field
Experience troubleshooting and resolving hardware and software issues in a healthcare environment
Hands-on experience with network infrastructure, system installations, and database management
Experience supporting point-of-care or clinical communication systems
Knowledge of healthcare IT systems, clinical workflows, and patient care environments
Experience with on-premise and cloud-based communication platforms
Experience performing system configuration, upgrades, and validation testing
Clinical background (RN) or equivalent experience working with clinical technologies (preferred)
We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The estimated base salary for this position is$80,000 - $110,000.The estimated range is meant to reflect an anticipated salary range for the position. We may pay more or less than of the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based on upon location, skills and expertise, experience, and other relevant factors. For questions about this, our pay philosophy, and available benefits, please speak to the recruiter if you decide to apply and are selected for an interview.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.
