Job Description

Job Summary:

Under the direction from the supervising social worker, the incumbent will work with individuals living with HIV, those affected by HIV, and families to provide comprehensive social work services within an ambulatory care setting. These services include, but are not limited to: psychosocial assessments, assisting patients in referrals to emergency and long-term housing stabilization, substance use counseling, mental health assessments, develop and administer behavioral interventions, and making appropriate referrals to community agencies for financial benefits, legal, and immigration resources. The incumbent will provide a full array of social services that include, but are not limited to: crisis and behavioral interventions, provider consultations, insurance, and financial counseling, and participate in multi-disciplinary case conferences on an ongoing basis; in which care plans are developed for patients. The incumbent will be required to participate in social work meetings, staff meetings, case conferences, and other required Ward 86 Clinic meetings.

Department Description:

Ward 86, the HIV/AIDS Clinic at the Zuckerberg San Francisco General Hospital and Trauma Center (ZSFG) campus has been a leader and innovator in field of HIV care since the beginning of the epidemic. Ward 86 is the largest clinic providing primary medical care for people living with HIV for the San Francisco Health Network (SFHN) and also provide preventive services to patients at-risk for HIV infection, including pre-exposure prophylaxis (PrEP). Ward 86 provides care to approximately 2400 patients living with HIV, with over 2,000 clinical encounters a year. Services are offered through a comprehensive, multi-disciplinary approach, addressing primary medical and HIV care, urgent care, mental health evaluation and treatment, substance use assessment, treatment and referrals, HIV prevention services, and HIV specialty care needs. Ward 86 has expanded its footprint by providing care to the city's most vulnerable population of patients living with HIV and those at-risk of HIV using a drop-in model on Ward 81 South. Ward 81 South is now the location of the POPUP Clinic and the Heath Access Point (HAP) Clinic along with the Bridge Clinic for people with substance use disorders.

Responsibilities

of time

Essential Function (Yes/No)

Key Responsibilities

(To be completed by Supervisor)

85

Yes

Ambulatory Care Social Services

• Tracking healthcare utilization of patients, scheduling appointments, making appointment reminders, and following up on missed appointments.
• Performing psychosocial intakes and assessments for new and existing patients, including conducting comprehensive substance use and mental health assessments, formulating and administering interventions based on findings, and evaluating outcomes and of support systems and resources.
• Providing one-on-one counselling to patients for substance use, mental health, and overall wellbeing.
• Conducting de-escalation and crisis management as needed which may include conducting assessment and completing an involuntary hold (5150) and/or Tarasoff.
• Assessing patients for inter-personal or domestic violence, elder abuse, child abuse and making the appropriate referrals and police reports based on findings. Making ongoing assessment for child abuse and neglect and initiating referrals to Child Protective Services as appropriate. Participating in safety planning and crisis intervention - filing police reports, restraining orders, child protective orders in cases of active domestic violence.
• Assisting patients in accessing financial benefits and money management.
• Referring patients to community-based case management agencies/organizations, substance use programs residential and outpatient, mental health, psychiatry, and psychotherapy.
• Working with patients around transitional and permanent housing options through referrals to Transitions stabilization shelter, Hummingbird and stabilization rooms, HIV emergency stabilization rooms and permanent housing options through waitlists.
• Providing comprehensive social services to patients with multiple complex psychosocial issues who present for care without a scheduled appointment. This may include providing assistance with navigating systems to access available benefits and resources to the community
• Performing other general social work related duties as assigned.

15

Yes

Other Duties

• Attend staff meetings, social work meetings and training sessions.
• Maintain patient records in the Ward 86 electronic medical record system and other required documentation.
• Maintain collaborative relationships with social workers and other service providers in the larger community.
• Participate in the Ward 86 QI initiatives. Other duties as assigned.

100%

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Qualifications

Required Qualifications:

• Master's degree from an accredited school of social work, and possession of the requirements necessary for application for licensure as a clinical social worker as determined by the California Board of Behavioral Science Examiners; or an equivalent combination of education and experience; and knowledge and abilities essential to the successful performance of the duties assigned to the position
• Active license with the California Board of Behavioral Sciences as a Licensed Clinical Social Worker (LCSW), Associate Clinical Social Worker (ASW) or equivalent.
• Possession of the requirements necessary for application for licensure as a Licensed Clinical Social Worker as determined by the California Board of Behavioral Science Examiners; or equivalent
• Two (2) to four (4) years of social work experience providing services to HIV positive populations that are diverse in gender, sexual orientation, language, country of origin, race, and ethnicity.
• Ability to work in a high stress, high volume area and work well under pressure and with deadlines.
• Ability to handle demanding workload involving multiple tasks effectively and efficiently.
• Ability to function independently as a collaborative, supportive team member.
• Must demonstrate cultural humility and a strengths-based, recovery philosophy.
• Demonstrated excellent oral/telephone communication skills and written documentation.
• Must be computer-literate, working knowledge of HER systems, and Microsoft Suite.
• Excellent organizational and strong interpersonal skills
• Demonstrated excellent attendance and reliability

Preferred Qualifications:

• HIV Test Counselor
• Licensed Clinical Social Worker; or Licensed Marriage Family Therapist
• Fluency in Spanish - ability to communicate effectively with monolingual patients

Licenses/Certifications:

• Active license with the California Board of Behavioral Sciences as a Licensed Clinical Social Worker (LCSW), Associate Clinical Social Worker (ASW) or equivalent.
• Possession of the requirements necessary for application for licensure as a Licensed Clinical Social Worker as determined by the California Board of Behavioral Science Examiners; or equivalent

Join us to find a rewarding career contributing to improving healthcare worldwide.

Salary Information

The final salary and offer components are subject to additional approvals based on UC policy.

Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.

To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html