Merck & Co, Inc

Clinical Research Associate (CRA) Manager - Remote

Merck & Co, Inc$142K — $224K *
Pharmaceuticals & Biotech
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in Clinical Research
  • 3+ years monitoring clinical trials as a CRA
  • Proven line management or team leadership experience
  • Bachelor's degree in Science; advanced degree preferred
  • Fluent in local language and proficient in English (verbal and written)

Responsibilities

  • Manage a team of 6-14 CRAs to ensure high performance
  • Allocate work, develop staff, and conduct performance appraisals
  • Provide capacity planning input and forecast CRA needs
  • Ensure protocol implementation consistency across teams
  • Resolve site or CRA issues timely in coordination with CRM
  • Attend local Investigator Meetings as necessary
  • Collaborate with GCTO partners on trial execution

Benefits

  • Remote work flexibility
  • Opportunity for mentorship and development
  • Engagement in high-stakes clinical trials
  • Access to training in regulatory compliance and trial management
  • Exposure to collaboration with high-level stakeholders
Full Job Description
Job Description

This role will be key to ensure strong monitoring in our clinical trials. Under the oversight of the CRD or Head of Site Management and Monitoring, the person is responsible to manage a team of 6-14 CRAs and to ensure excellent study and site performance with strict adherence to local regulations, company SOPs and ICH GCP.

As line manager the role is critical to continuously develop key talents by providing training, support and mentoring to the CRAs and properly manage situation of low or non-performance.

The role will work at country level with other local stakeholder e.g. CRM to ensure alignment and development of the country capabilities. The role will collaborate with country PLMs to ensure alignment across all monitoring functions. The person contributes to HQ capacity/resource planning activities to ensure efficient allocation of resources and work.

Responsibilities include, but are not limited to:
  • Work allocation, staff development and performance appraisal.
  • Provides input for capacity planning, including reporting of current manpower and forecasting of CRA capacity and needs, to provide efficient use of resources.
  • Work with CRAs, PLMS and other functions to ensure consistency of processes and protocol implementation across the country, to reduce variability and provide predictability.
  • Interacts with sites as needed to resolve site or CRA operational issues to meet commitments in a timely manner in coordination with the study CRM.
  • Attend local Investigator Meetings if requested to.
  • Interface with GCTO partners on clinical trial execution.
  • Escalates site performance issues to CRM and Clinical Research Director CRD.
  • People and Resource Management:
  • Manage CRA - career development, performance reviews, etc., including addressing low performance situations, and taking appropriate actions.
    • Support and resolve escalation of issues from CRAs.
    • Liaise with local HR and finance functions as required.
    • Contribute to HQ capacity/resource planning activities to ensure efficient allocation of resources and work. Manage local conflicts between resource and work.
    • Provides training, support and mentoring to the CRA to ensure continuous development.
    • Ensures CRA compliance to corporate policies, procedures and quality standards


Extent of Travel: up to 50%

Qualifications, Skills & Experience:

CORE Competency Expectations:
  • Ability to work independently and in a team environment
  • Excellent people management, time management, project management and organizational skills
  • History of strong performance
  • Skills and judgment required to be a good steward/decision maker for the company
  • Fluent in Local Language and business proficient in English (verbal and written)
  • Excellent working knowledge of all applicable ICH/GCP regulations and Good Documentation Practices and ability to work within these guidelines
  • Expertise in and excellent working knowledge of core trial management systems and tools


Behavioral Competency Expectations:
  • High emotional intelligence
  • Strong leadership skills with proven success in people management
  • Excellent interpersonal and communication skills, conflict management
  • Demonstrated ability to build relationships and to communicate effectively with external customers (e.g. sites and investigators)
  • Influencing skills


Experience Requirements:

Required:
  • Minimum of 5 years' experience within Clinical Research
  • Minimum of 3 years' experience as CRA monitoring clinical trials
  • Line management experience preferred or at the minimum team leader experience


Educational Requirements:

Required:

  • Bachelor's degree in Science


Preferred:
  • Advanced degree with a strong emphasis in science and/or biology


#clinicaltrialjobs

#eligibleforERP

Required Skills:
Clinical Research Methods, Clinical Study Management, Clinical Trials, Clinical Trials Monitoring, Data Reporting, ICH GCP Guidelines, Multiple Therapeutic Areas, People Leadership, People Management, Performance Monitoring, Project Management, Resource Planning, Site Management, Stakeholder Management, Study Monitoring, Team Management

Preferred Skills:

Current Employees apply HERE

Current Contingent Workers apply HERE

Employee Status:
Regular

Relocation:
No relocation

VISA Sponsorship:
No

Travel Requirements:
50%

Flexible Work Arrangements:
Remote

Shift:
Not Indicated

Valid Driving License:
Yes

Hazardous Material(s):
n/a

Job Posting End Date:
08/4/2026
*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

About Merck & Co, Inc

Schering-Plough Corporation is a major U.S.-based manufacturer of pharmaceuticals. It operates in three segments: Prescription Pharmaceuticals, Animal Health, and Consumer Health Care. Schering-Plough develops products targeting on allergy, cancer, hepatitis, cardiovascular, central nervous system, respiratory system, and more.  It was founded in 1851 by Ernst Christian Friedrich Schering as Schering AG in Germany. Schering-Plough manufactured several pharmaceutical drugs, the most well-known of which were the allergy drugs Claritin and Clarinex, an anti-cholesterol drug Vytorin, and a brain tumor drug Temodar. It also developed drugs targeting on central nervous system and the respiratory system. Schering Plough also owned and operated the major foot care brand name Dr. Scholl's and the skin care line Coppertone. These also became a part of the new company. Schering-Plough was a full member of the European Federation of Pharmaceutical Industries and Associations (EFPIA), a membership which is also maintained by the new Merck.

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Learn more about Merck & Co, Inc
Size
68,000 employees
Market Cap
$282.6 billion
Industry
Net Income
$7 billion
Founded
1668
5 Year Trend
+4.1%
Revenue
$47.9 billion
NASDAQ

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