Island Health

Clinical Manager, Tertiary Site Operations

Island Health$79K — $91K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in a health-related field required.
  • Minimum 7 years of relevant management experience needed.
  • Current registration with a professional licensing body is essential.
  • Demonstrated leadership and exceptional communication skills required.
  • Proven commitment to client-focused services and teamwork essential.
  • Strong management skills in staff and budget areas are necessary.

Responsibilities

  • Provide clinical and operational leadership to front-line clinical departments.
  • Directly supervise and support nursing staff and clinical teams.
  • Foster interdisciplinary participation in patient care activities.
  • Coach, mentor, and empower clinical staff to enhance their performance.
  • Facilitate a quality improvement environment within the department.
  • Evaluate service contracts to ensure they meet performance criteria.
  • Ensure safe and quality patient/resident care at all times.

Benefits

  • Opportunity to work in a dynamic, multi-site environment.
  • Engage with multi-disciplinary health care teams for collaborative care.
  • Support for continuous improvement in quality and safety of patient care.
  • Professional development opportunities in leadership and management.
  • Involvement in a regional healthcare network, enhancing career growth.
Full Job Description
Close Date

Sep. 9 2026

Location

Nanaimo Regional General Hospital (NRGH) - Nanaimo, BC V9S 2B7 CA
Royal Jubilee Hospital (RJH) - Victoria, BC V8R 1J8 CA (Primary)

Work Area (FBA Only)

Multi-Site

Yes

Travel Requirement

Travel between multiple sites is a regular/on-going requirement

Shift Start Time/End Time



Days Off

Weekend/Stats

Vacancy Type

Regular FT

Salary Range (Hourly Rate)

$68.61 - $87.67

Paid FTE

1.0

Worked BI-WEEKLY HOURS

75

Planned Start Date

Oct. 12 2026

Approximate End Date (For Temporary Assignments ONLY)

Pending Return of Incumbent

No

CRC required? (employee will be working with or have access to children or vulnerable adults and requires a Criminal Record Check)

Yes

Job Description

NOTE: This job applies to a manager responsible to provide clinical and operational leadership to a front-line clinical patient care department or health program that is delivered through multi-disciplinary health care teams in a hospital and/or community-based direct patient/client care setting. The departments are large with the Manager Clinical Services/Program Operations directly supervising at a minimum Nurses at the Level 4 or 5 classification/wage rate.

In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health) patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Reporting to the Director, Tertiary Clinical Operations, the Unit Manager is responsible for the day-to-day unit operation including direct supervision of unit staff. This role interacts with physicians, nursing staff, unit staff, and other departments and interdisciplinary team members on a daily basis and provides clinical support to patient/resident care by exception only. The position facilitates and fosters interdisciplinary participation in patient/resident care activities and coaches, mentors, motivates and empowers clinical staff.

The Unit Manager fosters an environment that empowers and supports individuals to provide safe, quality care; or ensures service contracts meet performance criteria that include safe, quality care.
QUALIFICATIONS:
Education, Training And Experience

A level of education, training and experience equivalent to a bachelor's degree in a health-related field and seven years of relevant management experience. Current registration with professional licensing body.

Skills And Abilities
  • Demonstrated leadership ability and highly developed interpersonal and communication skills.
  • Demonstrated commitment to client focused services and teamwork and an integrated/coordinated system ofservices.
  • Ability to integrate administrative, professional and operational aspects of the department throughout Island Health in an effective and efficient manner.
  • Ability to develop and nurture an environment where quality improvement principles are embraced and used on a continuous basis.
  • Demonstrated ability to lead in the context of evolving needs.
  • Strong management skills, particularly in staff and budget areas.
  • Ability to work effectively with staff and physicians.
  • Excellent communication, interpersonal skills, problem solving and conflict resolution skills.
  • Demonstrated ability to lead others and negotiate creative solutions.
  • Ability to utilize both analytical skills and conceptual thinking to identify and resolve issues.

LEADS in a Caring Environment Framework: https://cchl-ccls.ca/pld-leads/the-leads-framework/

Link to Full Job Description

https://jd.viha.ca/JD5512.pdf

Additional information for applicants

This manager position is a Regional position and the primary office can be in either RJH or NRGH.

Additional Clauses

Requisition CA

Non Contract

Affiliation/Union

Non-Contract Management

About Island Health

Island Health Careers

There has never been a better time to explore the job opportunities at Island Health, a leader in health care innovation and community wellness. Island Health stands out as a beacon of growth and professional development in the healthcare sector.

Work You’ll Do

Join Island Health’s dedicated team to assist in transforming healthcare delivery through cutting-edge innovation and exceptional leadership. Island Health offers a variety of positions that cater to the mastery of clinical practices and improvement of patient outcomes. Engage in a workplace where diversity training and leadership are at the core of daily operations, ensuring a culture that promotes inclusivity and respect across all levels of employment.

Island Health Job Opportunities

Island Health is building a robust employment system that supports both seasoned professionals and those at the beginning of their careers. Internship programs and entry-level positions provide a stepping stone for individuals aiming to excel in the healthcare industry.

Innovate and Lead

Island Health encourages its team to lead projects that harness innovative solutions to enhance patient care. This approach not only furthers personal career growth but also solidifies Island Health’s position at the forefront of healthcare innovation.

Be Part of a Great Team

Working at Island Health means being part of a team that values skills development and collaborative success. The company’s commitment to professional growth is evident through comprehensive benefits, continuous professional development, and opportunities for networking within the healthcare community.

Future-Proof Your Career

Island Health offers a pathway to a future-proof career through extensive training programs, certifications, and leadership development opportunities. The potential for advancement is vast, with support at each step to ensure every team member can achieve their career aspirations.

Explore Island Health’s Employment Culture

Island Health is recognized for its dynamic team environment and commitment to employee welfare. Prospective employees can look forward to joining a company that champions innovation and operational excellence.

The Island Health Hiring Process

Island Health’s hiring process is designed to be transparent and engaging, ensuring that all candidates are able to showcase their skills effectively. From the initial resume submission to the final interview, each step is an opportunity to demonstrate potential and fit within the Island Health culture.

Stay Connected with Island Health Careers

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10,001 employees
Industry

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