OverviewRush Specialty HospitalCritical Illness Recovery Hospital + Inpatient Rehabilitation HospitalLocation: Chicago, IL
Clinical Liaison - Business Development (RN)Base salary between $78,000 - $116,000 per year (based on relevant years of experience)Clinical liaisons are highly competent nurses and therapists who understand the business side of health care. Working in local acute care hospitals, CLs educate patients and families on the goals of medical rehabilitation. They assess patients to determine individual care needs, review medical records and meet with hospital teams to coordinate safe and timely transfers to our hospitals. CLs build strong relationships that help to build business through an increase in referrals and admissions.
ResponsibilitiesPosition SummaryIn this highly visible, challenging and rewarding position, you will assume a leadership role, developing and nurturing professional relationships with case managers, physicians and clinicians in acute care hospitals; educating staff, patients and families regarding rehabilitation services provided by our rehabilitation hospital. In addition, you will assess patients with rehab diagnosis, on-site at referring hospitals for admission to the rehab hospital and manage the referral process.
Specific Duties- Creates target lists of contacts and decision makers in assigned hospitals. Develops relationships, provides excellent customer service and educates referral sources on services provided by the hospital.
- Demonstrates positive referrer satisfaction and account retention.
- Educates potential patients and families on acute rehabilitation and benefits of program(s). Distributes collateral materials appropriately.
- Supports Sales and Marketing through educational programs, tours, meetings, etc. in assigned hospitals.
- Develops strategies to grow market share in core business lines in assigned hospitals. Creates quarterly goals and objectives and submits to supervisor.
- Works with VP/Director Business Development to identify opportunities for expansion of strategic business initiatives.
QualificationsMinimum Qualifications- Current and valid state licensure or eligibility for state licensure as a Registered Nurse in IL
- Two or more years of inpatient, acute care experience.
Preferred Experience- Demonstrated competency with the preadmission process, including assessments and relationship building in a rehabilitation setting or in another post-acute care setting.
- One or more years of successful experience in sales and business development.
- Demonstrated computer proficiency.
- Must exercise sound judgment in handling professional/confidential nature of health care sales.
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