Job Title
Clinical Informatics Specialist

Agency
Texas A&M University Health Science Center

Department
Clinical Affairs

Proposed Minimum Salary
Commensurate

Job Location
Dallas, Texas

Job Type
Staff

Job Description

What we want:

The Clinical Informatics Analyst provides leadership, administration, and ongoing support for the College of Dentistry's Electronic Health Record (EHR) systems. This position ensures that health information systems and workflows are optimized for quality patient care, regulatory compliance, operational efficiency, and data integrity. This role serves as the primary liaison between clinical operations, campus IT, vendors, and compliance offices to support technology solutions that align with institutional priorities and clinical best practices. If this is you, we invite you to apply to become a member of our team!

What you need to know

Salary: $100,000 - $120,000/ Year

Work Schedule/Location: Located in Dallas, TX, this is an on-site role with a typical schedule of Monday through Friday 8am to 5pm. Evening and weekend work may be required

Cover Letter/Resume: A cover letter and resume will assist us in our review of your application materials. These can be uploaded on the application under CV/Resume.

Required education and experience

• Bachelor's degree in applicable field or equivalent combination of education and experience.
• Five years of related experience in a medical/clinical/healthcare setting including experience in two or more of the following: EHR/EMR systems, medical billing systems, ancillary clinical systems and/or document management systems.

Preferred Qualifications

• Demonstrated experience improving clinical workflows and supporting end users in a patient care setting.
• Working knowledge of HIPAA, security standards, and healthcare documentation practices.
• Strong communication, training, and customer service skills.
• Degree in Health Informatics, Information Systems, Public Health, or related field.
• Five (5)+ years of progressive experience administering EHR/EMR systems (e.g., Axium, Epic, Dentrix Enterprise, Eaglesoft, etc.) in dental, ambulatory, or academic clinic settings.
• Experience with project management methodologies and tools (e.g., PMP, Agile, Lean, ITIL).
• Experience working in a higher education, public institution, or health science center environment.
• Familiarity with HL7/FHIR interfaces, reporting tools, and clinical data extraction.
• Certified Health Informatician (e.g., CAHIMS/CPHIMS) or RHIA/RHIT certification.

Responsibilities

As the college's sole Clinical Informatics Analyst, this position is responsible for more than just system administration. The role operates as a strategic partner who ensures operational efficiency and spearheads continuous improvement and system optimization strategies for the college's health information systems.

This involves (but is not limited to):

• System Administration: Serves as primary administrator for the College's EHR systems, ensuring system stability, usability, compliance, and data accuracy. Evaluates, develops, and modifies EHR templates, clinical workflows, and documentation standards to enhance efficiency, patient experience, quality of care, and financial performance.
• Project Management: Leads and manages major informatics and clinical system implementation projects from initiation to completion.
• Compliance: Provides training, onboarding, and ongoing support to faculty, staff, students, and clinical teams on EHR usage, documentation practices, and regulatory compliance. Collaborates with campus IT, compliance, legal, security, and privacy offices to ensure adherence to Federal and State health information regulations (e.g., HIPAA) and Texas A&M University System policies.
• Business Relationships: Serves as primary business relationship manager with EHR vendors and other clinical technology partners, including contract coordination and performance oversight.
• Strategic Planning: Participates in strategic planning for health information systems to support clinical growth, accreditation needs, and quality improvement initiatives.
• Continuous Improvement: Maintains and contributes to the development of operational policies, workflow documentation, and training resources.

Why Texas A&M University?

• Medical, prescription drug, dental, vision, life and AD&D, flexible spending accounts, and long-term disability insurance with Texas A&M contributing to employee health and basic life premiums
• 12-15 days of annual paid holidays
• Up to eight hours of paid sick leave and at least eight hours of paid vacation each month
• Automatic enrollment in the Teacher Retirement System of Texas
• Health and Wellness: Free exercise programs and release time
• Professional Development: All employees have access to free LinkedIn Learning training, webinars, and limited financial support to attend conferences, workshops, and more
• Educational release time and tuition assistance for completing a degree while a Texas A&M employee
• Living Well, a program at Texas A&M that has been built by employees, for employees

Instructions to Applicants: Applications received by Texas A&M University must either have all job application data entered, or a resume attached. Failure to provide all job application data or a complete resume could result in an invalid submission and a rejected application. We encourage all applicants to upload a resume or use a LinkedIn profile to prepopulate the online application.

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution's verification of credentials and/or other information required by the institution's procedures, including the completion of the criminal history check.