University of Southern California

Clinical Informatics - IS Clinical Applications - Full time 8 Hour Days (Exempt) (Non-Union)

Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • High School diploma or equivalent required; Bachelor's degree preferred
  • Minimum of 2 years experience with clinical applications implementation and support
  • At least 1 year of consulting experience in Health Care Information Technology (HCIT) required
  • Cerner experience is highly desired
  • Experience as a licensed clinical worker or health care worker is a plus
  • Clinical workflow experience is mandatory
  • Proven ability to identify improvement opportunities and lead change initiatives.

Responsibilities

  • Collaborate with clinical personnel to establish effective workflows across departments
  • Drive development of future state workflows using clinical expertise
  • Educate clinicians on system usage and enhance their IT experience
  • Develop and track Key Performance Indicators for effective facility management
  • Support and troubleshoot clinical applications, including user assistance
  • Monitor project progress, resolve issues, and maintain progress reports
  • Support system maintenance by analyzing applications and suggesting improvements.

Benefits

  • Opportunity to influence IT solutions impacting clinical staff
  • Collaboration with a multidisciplinary team including physicians and nurses
  • Access to ongoing professional development and training
  • Engagement in diverse IT committees and initiatives within the organization
  • Flexibility to work on various projects related to health information technology.
Full Job Description
The Clinical Informaticist is responsible for communicating, collaborating and working with leadership, staff and IT teams to design and continuously improve Cerner build and related IT endeavours. Applicant will work closely with physicians, nurses, hospital administration and IT counterparts on a day-to-day basis. The Clinical Informaticist will report through clinical operations with a primary responsibility to serve as an operations/IT liaison through assessment, scoping, build, implementation, optimization upgrades, system changes and enhancements, and ongoing system maintenance, which can include system testing, troubleshooting, issue management, training and go-lives.

Essential Duties
  • Work closely with appropriate personnel to establish clinical workflows (Provider, Nursing, Front Office, Ancillary staff, Lab, Radiology, Pharmacy, Medication Administration and other Orders workflows)
  • Drives development of future state workflows leveraging clinical and application knowledge
  • Educates clinicians on appropriate system use and promotes positive experience of IT solutions
  • Develop and monitor Key Performance Indicators for assigned facility
  • Responsible for the implementation and development of assigned clinical applications, including providing 1st-2nd level of support to end-users.
  • Work closely with internal resources and vendor to upgrade applicable software or enhancements, including testing any new functionalities, enhancements, or upgrades.
  • Monitors project progress by tracking activities; resolving problems; maintaining progress reports; and escalating problems as needed.
  • Analyzes applications and make recommendations for improvement.
  • Analyzes problems and errors produced by applications and end-users and work closely with end-users and vendor to effectively correct the problems.
  • Supports and troubleshoots interfaces for inbound/outbound.
  • Determines operational objectives by analyzing functions; gathering information; and evaluating output requirements and formats.
  • Provides references for users by writing and maintaining user documentation, such as Job Aids; provides help desk support; and trains users.
  • Maintains system protocols by writing and updating procedures.
  • Sits on various entity and enterprise-wide IT committees as representative and liaison
  • Works with leadership to identify SMEs for project work as needed
  • Performs other duties as assigned.


Qualifications
  • Req High School or equivalent
  • Pref Bachelor's Degree Degree in related field
  • Req 2 years Experience; experience to include implementation, testing, and on-going support of clinical application(s)
  • Req 1 year Health Care Information Technology (HCIT) consulting work experience
  • Pref Cerner experience highly desired
  • Pref Experience as a Licensed Clinical worker or Health Care worker a plus
  • Req Must have clinical workflow experience.
  • Req Self-starter with ability to identify opportunities for improvement and drive change initiatives
  • Req Strong presentation skills to executives and chief clinicians
  • Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)


The annual rate range for this position is $99,507.00 - $164,559.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser:
https://wd5.myworkday.com/usc/d/inst/1$9925/9925$151821.htmld

About University of Southern California

The University of Southern California (USC) is a private research university located in Los Angeles, California. It was founded in 1880 and is the oldest private research university in California. USC offers undergraduate, graduate, and professional degree programs in a wide range of fields, including business, law, engineering, medicine, and the arts. The university is known for its strong athletic programs, particularly in football and basketball. USC has a diverse student body, with students from all 50 states and more than 100 countries. The university has a total enrollment of approximately 47,000 students, including 28,000 undergraduate students.
Learn more about University of Southern California
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Founded
1880

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