NTT DATA is currently seeking an Epic Certified Clinical Informatics Analyst for this Gold Star Project to join our U.S. remote team.

W2 candidates only - Third-party Agencies and Vendors will not be considered

Position Summary
The Clinical Informatics Specialist facilitates and supports the integration of people, processes, clinical information, and technology across inpatient and ambulatory settings. This role promotes the optimal, efficient, and effective use of clinical information systems to enhance patient care, safety, user satisfaction, clinical productivity, and quality outcomes.

Key Responsibilities

• Serve as a liaison between clinicians, operational teams, and IT to optimize clinical information systems and workflows
• Lead basic to moderately complex projects, including planning, execution, and evaluation
• Conduct analysis of clinical and organizational needs and recommend solutions, tools, and process improvements
• Collaborate with clinicians to assess current and future technology needs and align workflows with integrated systems
• Map current business processes and recommend improvements to enhance system efficiency and usability
• Make recommendations to leadership regarding new processes, system enhancements, and service improvements
• Establish daily priorities for assigned workgroups and provide guidance on non-routine or escalated issues
• Participate in the development and implementation of organizational policies related to clinical information management
• Ensure compliance with all applicable healthcare laws, regulations, and information system standards
• Develop and deliver training materials to support end-user adoption and effective use of clinical technologies
• Lead and facilitate workgroups focused on system design, workflow optimization, and implementation strategies
• Recruit and collaborate with clinicians for design sessions, validation, and user acceptance testing
• Prepare and communicate project updates, reports, and recommendations to leadership
• Create test scenarios, test scripts, and lead user acceptance testing activities
• Resolve complex or sensitive project-related issues and manage resources to meet strategic goals
• Provide subject-matter expertise in clinical workflows, policies, and healthcare processes
• Identify and drive continuous process improvement initiatives

Required Skills and Experience

• 7+ years of hands-on experience with Epic EHR systems
• 5+ years of experience working with Electronic Medical Records (EMR), including data navigation and interpretation
• 5+ years of experience supporting and/or working within clinical workflows across both ambulatory and acute care settings
• Epic certification (ie. ClinDoc, Epic Orders, Epic ASAP: Emergency Department, Epic Willow: Pharmacy, Epic Strok: OB/Labor & Delivery, Epic Rover, Epic Grand Central, Epic prelude, Epic Cognito, Epic Care Everwhere)

Preferred Skills and Experience

• Experience with Epic Signal and Gold Star reporting tools
• Experience in clinical informatics, healthcare IT, or related field
• Strong critical thinking, problem-solving, and decision-making skills
• Ability to work independently with minimal supervision in a fast-paced, high-pressure environment

Education

• Bachelor's degree in clinical informatics, Healthcare, Information Technology, or related field or equivalent combination of education and relevant experience may be considered

NTT DATA provides a reasonable range of compensation for U.S. based positions. The starting hourly range for this remote role is $60.00 - $63.00/hour. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on several factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications.

This position may also be eligible for incentive compensation based on individual and/or company performance.

This position is eligible for company benefits including participation in medical, dental, and vision insurance, flexible spending or health savings account, and AD&D insurance, employee assistance, participation in a 401K program, and additional voluntary or legally required benefits.

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