Stryker Corporation

Clinical Implementation Lead - East

Stryker Corporation • $89K — $148K *
Boston, MA 02115In-Person
Healthcare
5 - 7 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • 4-year degree required
  • 6 years of relevant work experience required
  • Minimum 1 year in a senior clinical specialist role
  • Demonstrated agility and leadership in fast-paced environments
  • Ability to build collaborative networks internally and externally
  • Strong customer service focus with attention to detail
  • Valid driver's license with good driving record required.

Responsibilities

  • Train and guide surgeons and hospital staff on product usage
  • Troubleshoot technical issues as the main contact for inquiries
  • Act as a product ambassador during surgical cases and events
  • Educate staff on clinical benefits and best practices
  • Support clinical studies and ensure compliance with regulations
  • Coordinate product launch timelines and ensure accountability
  • Provide case coverage and support to new accounts as needed.

Benefits

  • Field-based work flexibility
  • Opportunity to mentor and train new team members
  • Engaging environment with high levels of interaction
  • Chance to significantly impact surgical outcomes through education
  • Access to professional development opportunities.
Full Job Description
Work Flexibility: Field-based

Essential duties & responsibilities:

  • Train and guide surgeons and hospital staff in the use of Stryker Neurosurgical Enabling Technologies products, including set-up, breakdown and related intra-operative activities to ensure precise and successful surgical outcomes.
  • Ensure a smooth account transition for the new site and surgeon to the primary clinical specialist or customer, for ongoing case coordination and coverage.
  • Troubleshoot and solve technical issues related to Neurosurgical Enabling Technologies products and serve as point of contact for clinical and technical questions.
  • Serve as established "go-to" for all Neurosurgical Enabling Technologies case coverage types in times when high-level clinical expertise is needed.
  • During cases, trials, VIP visits, tradeshows, etc., act as a product ambassador by promoting the clinical benefits of the Neurosurgical Enabling Technologies product ecosystem for all applications and any surgical approach.
  • Educate surgeons and staff on the clinical benefits of products and best practices with confidence, enthusiasm and respect.
  • Support clinical studies to ensure all data is collected and communicated in respect to associated regulations.
  • Support field-based clinical Neurosurgical Enabling Technologies education efforts to provide local training on application upgrades and new rollouts.
  • Work closely with Clinical Specialist Managers, local sales team and other relevant stakeholders to prescribe product launch timelines, communicate plans and ensure a positive experience for the new site's surgeon and hospital staff.
  • Track launch timelines and keep relevant stakeholders (Clinical Specialist Manager and local sales team) updated on progress and milestones.
  • Ensure all launch activities are planned and reviewed with associated surgeons prior to scheduled surgeries.
  • Provide prompt and accurate complaint reports per quality and compliance system requirements.
  • Provide complete reports and associated metrics to management detailing case reviews, services performed and recommendations for product, documentation and methodology improvements.
  • Monitor the market and gather competitive intelligence on new products, competitive strategies, industry tactics, and opportunities for business growth.
  • Conduct Launch "Wrap-Up" meetings to ensure all customer expectations and requirements have been satisfied.
  • Provide case coverage at unassigned accounts as needed (floater)
  • Supporting Clinical Manager and Learning and Development team, help onboard, coach and mentor team members through new hire training, shadowing and certification processes.
  • Identify gaps or recurring trends in team knowledge base. Lead team training sessions to enhance skillsets and consistency.


Education & special trainings:
  • 4 year degree required


Qualifications & experience:
  • 6 years of relevant work experience required
  • Minimum 1 year of proven ability performing all aspects of the Neurosurgical Enabling Technologies Clinical Specialist role, preferably as a Sr. Neurosurgical Enabling Technologies Clinical Specialist
  • Proven ability to show agility and leadership in responding to new or rapidly changing situations.
  • Proven ability to increase business impact by building collaborative networks internally and externally.
  • Proven customer service skills that focus on the details, outputs and deliverables that have a strong surgeon customer impact.
  • Valid Driver's license with good driving record required.


Physical & mental requirements:
  • Excellent problem-solving, interpersonal and organizational skills
  • Sales and/or marketing professional or internship experience preferred
  • Must be able to analyze and resolve non-routine sales issues using independent judgment
  • Must be able to routinely make decisions which may affect immediate sales operations and have a divisional effect
  • Must be able to quickly resolve complex challenges that occur in a dynamic hospital/OR environment
  • Physical Requirements-Medium work: Ability to exert up to 50 pounds of force occasionally, and/or up to 20 pounds of force constantly to move objects
  • Possible off-hours, weekends, and holidays to support business needs


United States of America Pay Ranges:
  • USN: $89,300 - $148,800 USD Annual
  • US5: $93,800 - $156,200 USD Annual
  • US10: $98,200 - $163,700 USD Annual
  • US15: $102,700 - $171,100 USD Annual
  • US20: $107,200 - $178,600 USD Annual
  • US30: $116,100 - $193,400 USD Annual
View the U.S. work location and transparency guide to find the pay range for your location.

Travel Percentage: 80%

About Stryker Corporation

Stryker Networks is a premier Information Technology partner providing IT managed services and database application development.

Stryker Corporation Careers

Joining Stryker Corporation means becoming part of a global team recognized for its commitment to innovation, leadership, and enhancing patient outcomes. As a leading medical technology company, Stryker is the perfect place to build a career that truly makes a difference.

Work You’ll Do

At Stryker, every position contributes to our mission of making healthcare better. Here, you will use your skills to work on transformative projects that improve lives across the globe. You will be part of a culture that thrives on growth, innovation, and leadership, and you will work alongside some of the brightest minds in the industry.

Innovative Careers

Stryker offers a range of job opportunities, from internships that provide a stepping stone into high-impact roles to leadership positions that drive strategic direction. Our team members benefit from a work environment that supports professional growth and diversity training, ensuring everyone, regardless of background, can thrive.

Be Part of a Great Team

Our employees enjoy a collaborative atmosphere that fosters innovation and encourages professional development. With a commitment to leadership and diversity, Stryker ensures that all team members have the opportunity to grow and influence the company's future. Our global scale and dedication to impactful solutions make us leaders in medical technology.

Future-Proof Your Career

Stryker is dedicated to career development, offering extensive training, benefits, and resources to help you advance professionally. From networking opportunities to workshops on resume and interview skills, we support your journey every step of the way. Our career paths are as diverse as the innovative products we develop and the markets we serve.

Explore Job Opportunities

Whether you’re just starting out or looking to take your career to the next level, Stryker provides the tools and resources to achieve your goals. We are continuously hiring and looking for ambitious, curious, and driven individuals to join our team.

Stryker Corporation – A Leader in Medical Technology

Our commitment to improving healthcare through innovative products sets us apart in the medical technology field. The synergy of our team’s expertise and our leadership in technology solutions enables us to meet the needs of our customers effectively.

Stay Connected

Join Our Team Search open positions that match your skills and interest. We look for passionate, creative, and solution-driven team players. Explore the many benefits of employment at Stryker, a company that values innovation and leadership.

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Stryker Corporation – Where Talent Meets Opportunity

At Stryker, we believe in turning the challenges of today into the breakthroughs of tomorrow. Join us in our mission to improve healthcare around the world.
Learn more about Stryker Corporation
Size
46,000 employees
Market Cap
$91.9 billion
Industry
Healthcare
Net Income
$1.5 billion
Founded
2004
5 Year Trend
+8.6%
Revenue
$14.3 billion
NASDAQ
SYK
* Ladders Estimates

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