The Clinical Documentation Integrity Supervisor ensures the competency of Clinical Documentation Integrity Specialist (CDS) staff by participating in on-going quality assurance reviews and skills assessments; collaborates on action plans and timely constructive feedback, as needed, to enhance associate development; leads hiring, training and performance management processes for all CDI associates, coaches, mentors and empowers associates to complete tasks by providing resources and support for expected day to day operations.
Job Competencies:
Decision Making - Makes decisions by gathering, analyzing, and interpreting information; chooses the best course of action by establishing clear decision criteria, generating and evaluating alternatives, and making timely decisions.
Courage - Proactively confronts difficult issues and effectively participates in challenging conversations; makes hard choices and takes bold action in the face of opposition or fear. Refuses defeat.
Influencing - Uses effective persuasion techniques to gain acceptance of ideas and commitment to actions that support specific outcomes.
Coaching & Developing Others - Partners with individuals’ and supports their development of knowledge, skills, and abilities; empowers them to unlock their potential and maximize performance and growth knowing that developing you makes us better.
Emotional Intelligence - Establishes and sustains trusting relationships by accurately understanding and interpreting one’s own and others’ emotions and adapts behaviors to accomplish intended results.
Creating an Inclusive Environment - Makes decisions and initiates action to ensure that policies and business practices leverage the capabilities and insights of individuals with diverse backgrounds, cultures, styles, abilities, and motivation.
Job Responsibilities:
- Ensures the competency of Clinical Documentation Specialist (CDS) staff by participating in on-going quality assurance reviews and skills assessments; collaborates on action plans and timely constructive feedback, as needed, to enhance associate development; leads hiring, training and performance management processes for all CDI associates, coaches, mentors and empowers associates to complete tasks by providing resources and support for expected day to day operations.
- Assists in the development of policies, procedures and additional materials for the CDI program.
- Develops/utilizes educational programs to keep CDSs/physicians/service lines/advisor up to date on regulatory changes and/or identified gaps pertaining to specified dx, topics, DRGs, and denials.
- Partners with coding professionals for improved outcomes and initiatives.
- Collaborates with internal and client leadership on action plans, key performance indicator improvement/maintenance, strategizes on program and associate growth and development.
- Assists with oversight and collaboration and our vendor partnership(s) to include optimal software functionality, CDI resources, staffing, client integration, training, auditing, and data validation.
- Assists in report deliverables to client and internal leadership teams with regular and onsite expectations.
Other Knowledge, Skills and Abilities:
- Current RN Licensure
- Minimum of two years CDI experience
- Excellent interpersonal skills including verbal and written communication skills
- Acute care experience or working in a similar clinical setting
- Flexibility in assignments and workloads based on departmental needs
- Ability to organize and present information clearly and concisely
- Excellent computer and keyboarding skills
- High degree of prioritization skills
- Ability to effectively influence change management
- Critical thinking and action planning abilities
- Demonstrated advanced usage of AI and the management of teams using AI to lean in to process and technological improvements, to include the exploration, experimentation, and application of AI
- This is a remote position; however, candidates must be willing and able to travel to and work onsite at client, temporary, or corporate office locations as business needs require
Required Certification:
- Certified Clinical Documentation Specialist (CCDS) and/or
- Certified Documentation Improvement Practitioner (CDIP) and/or
- Any coding related certifications or other approved job relevant certification
- CRCR Certification, or willingness to obtain within 9 months of hire
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