As part of the Clinical Affairs team, you will take on a highly visible role that supports the clinical excellence and innovation of the entire organization. Your passion, creativity, and grit are supported by a robust team of experienced clinicians and strategists that are integral in writing the next chapter of our story.

About the Role:

In this newly created role, the Clinical & Development, Director will be focused on the scoping, development and implementation of new and existing programs, processes and systems, and other initiatives identified by Clinical Affairs and executive leadership teams. This role requires operating at a tactical, strategic, and operational level. The Clinical & Development Director will serve as an integrator connecting different work streams that would otherwise remain siloed. In partnership with Clinical Affairs leadership, this role is a key communicator linking the Clinical Affairs team and the broader organization. In this role, you will leverage your strategy and operations experience to ensure doctors, centers and field teams receive the support needed to successfully meet the demands of a highly dynamic industry. The Clinical & Development Director is part of a team that drives clinical excellence, value creation, growth, and optimization. Success in the role will require excellent listening, planning, assessment and communication skills, with an ability to identify gaps, recognize opportunities, and drive performance accountability.

Essential Responsibilities:

• Partner with Clinical Affairs, doctors, executive leadership, corporate strategy, field leaders and center managers to support the development of deployment approaches for key strategic clinical initiatives
• Identify gaps, constraints, and or roadblocks to adoption and integration of new initiatives; develop interventions at the center, region, division, and network level
• Mobilize internal resources (operations, strategy, field, sales, marketing, legal and compliance, IT) to overcome challenges, ensuring doctors, centers and field teams have support and training needed to fully adopt new treatments, systems, and processes
• Partner with field leadership to hold centers and field teams accountable to achieving adoption and implementation targets
• Liaise with doctors, field teams, operations teams, strategy, analytics, and finance; serve as a lynchpin among these teams to support prioritization of interventions and support
• Identify opportunities for improvement and optimization of key initiatives; recommend pilots, testing, and roadmaps to achieve optimization and performance enhancements of key strategic initiatives; Create compelling business cases for expansion of new programs and processes
• Identify, codify, and disseminate best practices
• Support administration of clinical programs

Key Competencies

• Planning and project management: Must have a keen attention to detail and be methodical in realistic planning and holding oneself and partners accountable to implementation plans.
• Team-Orientation: Must be able to work cross functionally across the organization and partner with key stakeholders for the right input in order to mobilize resources and effectively work towards solutions.
• Communication: Must be able to communicate effectively across all levels of the organization and to key stakeholders, including verbal, written, and presentation skills.
• Listening / observation: Must be able to observe behaviors and conduct gap analysis to identify opportunities for support.
• Resilience: Must remain engaged and effective in pursuit of objectives with or without immediate success, using both positive and negative outcomes as an incentive to move forward fulfilling personal and team goals.
• Creativity: Must be able to develop innovative solutions that meet the needs of our doctors and the business. He/she must be a strategic thinker, adaptable, and solution oriented.

Requirements/Qualifications:

• Bachelor's Degree required; MBA preferred.
• 8+ years of progressive strategy and/or operations management experience in distributed multi-site services, preferably in premium healthcare, consumer/retail facing industries.
• Experience in clinical or doctor relationship management.
• Demonstrated success partnering in a matrixed environment to implement strategic initiatives within a distributed environment.
• Excellent professional written, verbal communication, and interpersonal skills. Strong presentation skills. Ability to communicate and interact with diverse constituencies and motivate teams.
• Strong analytical and business reporting skills.
• Hungry, humble, high emotional IQ, aspirational mindset.
• Mission/purpose-driven organization experience.
• The ability to conduct up to 25% domestic travel.

• Base Pay Range if based in Chicago: $175,000 - $195,000, plus 25% annual bonus (Actual pay may vary based on experience, performance, and qualifications.)
• The position is based in Chicago, IL, with an expectation of 4 days per week in-office and 1 day remote. Candidates located outside the 35-mile radius of Chicago may be considered, for remote, on a case-by-case basis.
• A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match.