UnitedHealth Group

Clinic Supervisor Primary Care

UnitedHealth Group$60K — $107K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2+ years of experience as a certified medical assistant in a clinic
  • 2+ years of staff management or clinical lead experience
  • Proficient in Microsoft Word and Excel
  • Knowledge of ICD-10 and CPT coding
  • Experienced in medical supply and performance management
  • Reliable transportation and excellent attendance record
  • Ability to work independently and motivate staff

Responsibilities

  • Supervise department staff and collaborate on clinical issues with Practice Manager
  • Recruit and retain skilled staff while ensuring proper training and performance evaluation standards
  • Implement and maintain clinical and business policies and procedures
  • Ensure patient satisfaction and resolve issues within the clinic
  • Analyze weekly metrics for patient satisfaction and quality goals to inform operational changes
  • Manage and ensure accuracy of provider and clinic empanelment
  • Educate staff on monthly metrics, goals, and improvement areas
  • Contribute to and execute site workflow planning

Benefits

  • Comprehensive benefits package
  • Incentive and recognition programs
  • Equity stock purchase opportunities
  • 401k contributions
  • Career development opportunities
Full Job Description
Primary Responsibilities:

  • Provide supervision to department staff, work independently and collaborate with Practice Manager on relevant clinical issues
  • Assist in recruiting and retaining talented staff and ensure proper training, resource allocation and develop standards to monitor and evaluate staff performance
  • Implement and maintain clinical and business policies and procedures
  • Ensure patient satisfaction within the clinic site and resolve patient issues
  • Ensure strict adherence to policies/procedures related to clinical compliance, Standard Work development and maintenance, etc.
  • Analyze metrics weekly relating to patient satisfaction, access and achievement of quality goals and objectives; develop and implement operational changes based on metrics
  • Monitor, manage and ensure that provider and clinic empanelment is accurate
  • Educate staff and providers on monthly metrics, glide paths, goals and areas for improvements
  • Contribute to the development of short and long-term site workflow planning, then ensure plans are executed
  • Achievement of clinical and business compliance and licensures for labs, staff and requirements for regulatory compliance
  • Safety functions in clinics and ensure completion of safety training and proper orientation for new employees
  • Coordinate, supervise and maintain accountability for the daily activities of clinic support
  • Supervision of medical assistant staff in clinic setting, as well as working alongside team in times of short staffing to ensure continuity in patient care


You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • 2+ years as certified medical assistant in a clinic setting
  • 2+ years of clinical lead or staff management experience
  • Knowledge of organization policies and procedures, computer applications, including intermediate to advanced Microsoft Word and Excel skills
  • Knowledge of ICD-10 and CPT coding
  • Medical supply management and performance management techniques and practices
  • Reliable transportation and excellent attendance
  • Proven ability to work independently, lead and motivate staff


Preferred Qualifications:

  • Certified Medical Assistant experience
  • Experience working with Medicare advantage care population
  • Experience with quality reports/familiarity with quality improvement work
  • Understanding of patient rooming workflows, referrals, and provider task support
  • Proven excellent leadership skills to include solid communication (written and verbal) and interpersonal skills
  • Proven ability to gather, analyze and evaluate data of patient satisfaction


Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $60,200 - $107,400 annually based on full-time employment. We comply with all minimum wage laws as applicable.

About UnitedHealth Group

UnitedHealth Group is a medical facility. They offer health technology, health finance, and pharmacy services. They are utilizing clinical data and intelligence to assist in the redesign, automation, and deployment of technology to streamline administrative operations and clinical decision-making. Payment systems for both consumers and providers are critical components of a health-care system.

UnitedHealth Group Careers

Joining UnitedHealth Group means becoming part of a diverse team dedicated to making a difference. As a leader in health services and innovation, our company offers a variety of job opportunities that allow professionals to leverage their skills, drive innovation, and improve lives. Work You’ll Do At UnitedHealth Group, you’ll contribute to a mission-focused environment where your expertise will influence the health and well-being of people worldwide. Our employment opportunities span across a wide range of disciplines, from healthcare specialists to data analysts, ensuring that your career journey is both dynamic and rewarding. Transform Healthcare with Your Expertise UnitedHealth Group stands at the forefront of health innovation. Our team collaborates to deliver solutions that lead to better patient outcomes. Working with us, you’ll find yourself at the intersection of technology, healthcare, and leadership, providing key insights that drive industry transformation. Join Our Global Team As part of our team, you’ll engage with over 300,000 professionals globally, dedicated to building a diverse and inclusive workplace. UnitedHealth Group is not just a company; it’s a community where you can grow your career through continuous learning and leadership opportunities. Our commitment to diversity training ensures that every team member can thrive. UnitedHealth Group Career Development We are committed to your professional growth. Explore career paths filled with promising job opportunities and internships that will harness your potential and expand your capabilities. Whether you’re a seasoned professional or a recent graduate, you’ll find that our career development programs support your ambition at every level. Innovative Work Environment At UnitedHealth Group, innovation is at the core of our operations. We encourage our team to bring forward-thinking ideas that challenge the status quo and lead to breakthrough improvements in patient care. Be Part of a Great Team Our culture fosters a collaborative and supportive environment where every member’s contribution is valued. Enjoy the benefits of being part of a global team that’s committed to making a difference in people’s lives. Future-Proof Your Career With UnitedHealth Group, your career is future-proof. Dive into a range of positions that offer both challenges and rewards. Our robust support system includes unmatched training, development programs, and certification support to propel your career forward. Stay Connected Join Our Team Discover the right position that matches your skills and interests. We are always hiring and look for passionate, curious, and solution-driven team players. Search UnitedHealth Group jobs today and take the first step towards a fulfilling career. Keep Up to Date Stay informed with career tips, insider perspectives, and industry-leading insights you can use today—all from the people who work here. Read Careers Blog Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding opportunities that await at UnitedHealth Group.
Learn more about UnitedHealth Group
Size
350,000 employees
Market Cap
$493.1 billion
Industry
Net Income
$15.4 billion
Founded
1974
5 Year Trend
+9.2%
Revenue
$257.1 billion
NASDAQ

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