Clinic Operations Director

Ortho Sport and Spine Physicians

$90K — $120K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Healthcare Administration, Business, Nursing, or related field (or equivalent experience)
  • 5+ years of healthcare operations leadership experience
  • Multi-site clinic management experience
  • Strong leadership, financial, communication, and organizational skills
  • Ability to travel throughout the assigned region

Responsibilities

  • Provide operational leadership for multiple clinic locations
  • Lead, coach, and develop Clinic Managers and their teams
  • Ensure appropriate staffing levels to support patient care and clinic performance
  • Monitor operational and patient satisfaction metrics while implementing improvement initiatives
  • Partner with providers and executive leadership to achieve organizational goals
  • Promote exceptional patient experiences and efficient clinic workflows
  • Ensure compliance with OSHA, HIPAA, infection control, quality initiatives, and company policies
  • Participate in employee performance management, coaching, and corrective action in partnership with Human Resources

Benefits

  • Comprehensive healthcare coverage
  • 401(k) plan with company match
  • Generous paid time off
  • Professional development opportunities
  • Flexible work environment
Full Job Description
Regional Director of Clinic Operations Reports To: Vice President of Clinic Operations Employment Type: Full-Time Travel: Regional travel required We are seeking an experienced Regional Director of Clinic Operations to oversee the operational performance of multiple outpatient clinics. Reporting to the Vice President of Clinic Operations, this leader will drive operational excellence, develop high-performing teams, ensure regulatory compliance, and support continued organizational growth. Key Responsibilities • Provide operational leadership for multiple clinic locations. • Lead, coach, and develop Clinic Managers and their teams. • Ensure appropriate staffing levels to support patient care and clinic performance. • Monitor operational, and patient satisfaction metrics while implementing improvement initiatives. • Partner with providers and executive leadership to achieve organizational goals. • Promote exceptional patient experiences and efficient clinic workflows. • Ensure compliance with OSHA, HIPAA, infection control, quality initiatives, and company policies. • Participate in employee performance management, coaching, and corrective action in partnership with Human Resources. • Lead operational projects and support new clinic openings, acquisitions, and strategic initiatives as assigned. Qualifications Required • Bachelor's degree in Healthcare Administration, Business, Nursing, or a related field (or equivalent experience). • 5+ years of healthcare operations leadership experience. • Multi-site clinic management experience. • Strong leadership, financial, communication, and organizational skills. • Ability to travel throughout the assigned region. Preferred • Master's degree (MBA, MHA, MSN, or related field). • Orthopedic, spine, or other specialty practice experience. • Experience with electronic medical record (EMR) systems. What We're Looking For The ideal candidate is a collaborative, accountable leader who excels at developing teams, improving operational performance, managing change, and delivering exceptional patient experiences across multiple locations. Required Skills

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