Responsibilities

25

Plans, implements and supports clinical software, hardware, operating systems and / or distributed clinical information systems of moderate scope and complexity. Contributes to estimates of resource needs and scheduling of system upgrades and modifications

Architect, design, and maintain scalable data models and ETL processes leveraging Epic Clarity, Caboodle, and other enterprise data sources to support clinical, operational, and financial reporting

20

Works on complex initiatives to analyze patient care workflow in various clinical departments, and to develop and define information technology solutions for improved system integration and functionality. Organizes medical record tools and data. Applies innovation in management of complex scenarios.

Build and Tableau (or equivalent BI) dashboards to support operational decision-making and executive reporting.

Develop and optimize advanced SQL queries and stored procedures to support dashboards, analytics, and ad hoc reporting needs.

20

Collaborates with key clinical users on complex projects to modify workflow due to new releases and system upgrades. Plans and develops improvements in functionality and efficiency of clinical applications. Liaison between vendors and IT leadership.

10

Contributes to the development of new projects at all levels of scope and complexity. Performs systems analysis, planning and preparation, coding, testing, implementation and client / vendor coordination.

Partners with leadership to develop new projects, reporting, trends, productivity metrics, and analysis.

10
Designs and conducts user training in clinical information system workflows and processes, hardware and / or operating systems at all levels of complexity. Develops effective tools and aids for systems training.
5

Troubleshoots escalated issues of moderate complexity and scope with clinical software, hardware, operating systems and / or distributed clinical information systems. Identifies and coordinates service and support as needed between clinical engineering, IT, networks, departments and outside vendors. Proposes new solutions in regards to workflows, processes, system designs or developments as needed.

Serve as liaison between Radiology, Finance, IT, and enterprise data teams for upgrades, enhancements, and system changes.

5

Participates in development of complete, concise and comprehensive polices and operation procedures to assist in communicating issues to management staff

Support strategic initiatives including process improvement, automation, and performance optimization efforts.

0
Realigns based upon business and clinical needs. Looks to new opportunities to address customer service challenges. Documents issues and develops / communicates plans to address.
5

Estimates project time requirements, addresses gaps, participates in feasibility assessments.

Qualifications

Required Qualifications

• Bachelor's degree in health care information technology, computer science, or related area, and / or equivalent combination of experience / training.
• Minimum 5 years of progressively responsible experience in healthcare analytics, clinical systems, or data architecture required.
• Broad and / or in-depth knowledge of 1-2 areas of focus in clinical applications specialty area(s). Knowledge of systems and functions, including design, development, implementation, user support and training, maintenance, quality assurance, and system testing and evaluation.
• Strong written and verbal communications skills, with the ability to convey technical information and instructions to all levels of clinical applications users in a specific, clear, and concise manner.
• Strong analytical skills and knowledge in documentation and reporting, with the ability to design and execute tests, analyze system performance data, and produce substantive reports and analyses.
• Ability to work with senior staff and managers, serving as a technical resource and providing advice and counsel on issues of functionality, efficiency, cost-effectiveness, policy, and performance.
• Advanced proficiency in T-SQL, including writing complex queries involving multi-table joins, CTEs, window functions, aggregations, and stored procedures.
• Demonstrated proficiency in Tableau or similar business intelligence platform, including development of interactive dashboards. Candidates may be asked to present examples of dashboards they have built.
• Current Epic Clarity Data Model certification in at least one module

Preferred Qualifications

• Detail oriented, with proven organizational skills and the ability to effectively manage time, prioritize tasks, and see projects through to completion on deadline