Client Services Manager (Agency Relationships)

Tatari

$80K — $110K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Marketing, Economics, Statistics, or Business Administration preferred
  • 2+ years experience in account management or client success post-sales
  • In-depth knowledge of linear and streaming TV landscape
  • Skilled in data storytelling and able to communicate technical concepts simply
  • Highly detail-oriented and organized with effective meeting preparation
  • Ability to facilitate communication between engineering and marketing teams
  • Proficient with AI tools to enhance processes and productivity
  • Bonus: Familiarity with digital marketing, programmatic buying, and advanced data skills.

Responsibilities

  • Act as the primary contact and trusted advisor for agency and client partners
  • Collaborate weekly with the Media Buying team to enhance TV campaigns and resolve performance issues
  • Utilize Tatari's platform and consult with internal experts to address client challenges
  • Transform campaign performance data into digestible optimization strategies
  • Conduct weekly performance reviews and provide strategic insights for client growth
  • Foster and maintain relationships with key agency stakeholders, involving up to 10% travel

Benefits

  • Health insurance coverage for you and your dependents
  • 401K, FSA, and commuter benefits
  • $150 monthly spending account
  • $1,000 annual continued education benefit
  • $500 work from home reimbursement
  • Unlimited PTO and sick days
  • Monthly company wellness day off
  • Snacks, drinks, and catered lunches at the office
  • Company team building events
  • Hybrid return-to-office model (2 days per week), primarily in-office
Full Job Description
As a Client Services Manager, you'll be the trusted advisor to a portfolio of agencies and their clients. You'll drive account growth through data-driven insights, cross-functional collaboration with internal teams, and strategic counsel on TV buying and optimization. This is a fast paced environment and requires a way of working that is agile and flexible. Responsibilities: • Serve as primary contact and strategic advisor to agency + client partners • Partner weekly with Media Buying to scale TV campaigns and troubleshoot performance issues • Master Tatari's platform and leverage internal experts (Engineering, Data Science, etc.) to prioritize and solve client problems • Synthesize campaign performance data into clear, actionable optimization recommendations • Present weekly performance reviews and strategic narratives that drive client expansion • Build and maintain relationships with key agency stakeholders (up to 10% travel) Qualifications: • Bachelor's degree (Marketing, Economics, Statistics, or Business Administration preferred) • 2+ years in post-sales account management or client success • Strong grasp of linear and streaming TV landscape • Exceptional data storytelling and presentation skills-ability to translate technical concepts for non-technical audiences • Detail-oriented, well-organized, and meeting-prepared • Comfort bridging conversations across engineering and marketing teams • AI forward - you embrace AI for process and productivity • Bonus: understanding of digital marketing (i.e. SEM, FB), experience with programmatic buying, advanced Excel and data visualization skills. Benefits: • Competitive salary ($80,000 - $110,000/annually) • Equity compensation • Health insurance coverage for you and your dependents • 401K, FSA, and commuter benefits • $150 monthly spending account • $1,000 annual continued education benefit • $500 WFH reimbursement • Unlimited PTO and sick days • Monthly Company Wellness Day Off • Snacks, drinks, and catered lunches at the office • Team building events • Hybrid RTO of 2 days per week. THIS IS AN IN-OFFICE POSITION #LI-HYBRID

Similar Jobs

More Jobs at Tatari

More Business Services Jobs

Find similar Client Services Manager (Agency Relationships) jobs: