Western Alliance Bancorporation

Client Services Analyst III

Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of relevant experience in client services or a similar field.
  • High school diploma required; Bachelor's preferred in a related field.
  • Intermediate to advanced understanding of banking operations and commercial banking products.
  • Knowledge of regulatory and compliance obligations in the financial industry.
  • Experience with TranStar preferred.
  • Intermediate communication skills for both speaking and writing.

Responsibilities

  • Manage client relationships, ensuring high levels of service delivery.
  • Create technical report specifications based on specialized indenture language.
  • Set up and manage payment calculations within internal systems.
  • Reconcile periodic collateral data and ensure accurate reporting.
  • Compile and deliver monthly, quarterly, and annual financial reports.
  • Perform quality control checks on reports for accuracy and timeliness.
  • Interact regularly with asset managers, investors, and auditors to facilitate smooth operations.

Benefits

  • Competitive salaries with potential bonuses and stock.
  • Comprehensive medical and dental insurance.
  • Generous 401k matching program.
  • Tuition assistance for continued education.
  • Opportunities for business knowledge growth and hands-on experience.
Full Job Description

Job Title:

Client Services Analyst III

Location:

Maryland - Remote

What you'll do:

As a Client Services Analyst III you'll be responsible for working on client relationships and ensuring excellent client service and delivery to the client base. You'll be assigned a book of clients that are managing Collateral Loan Obligations (CLOs) and Leverage Finance Facilities. You'll also be working on day-to-day operations and reporting delivery to those clients. You'll need minimal supervision for all the day-to-day activities being executed and you'll manage deals independently.
  • Responsible for creating technical report specifications from indenture language.
  • Set up payment calculations in a variety of in-house systems.
  • Receive, map, and reconcile periodic collateral data.
  • Compile monthly, quarterly and annual payment and tax reports.
  • Coordinate with operations teams to ensure correct payments are received and made.
  • Perform quality control review of reports, meeting timeliness and accuracy standards.
  • Perform portfolio compliance tests on a selection of structured fixed income deals (trade testing).  
  • Perform quality control review of reports, meeting timeliness and accuracy standards.
  • Frequent interaction with asset managers, investors, auditors, and rating agencies.
  • Responsible for ensuring excellent service delivery to a book of Loan Clients in the Corporate Trust business.
  • Participate in new client proposals. Lead business-related projects.
  • Make tax elections, file for EIN’s, and track residual holder transfers. Read and interpret trust indentures with regard to reporting requirements.

What you'll need:

  • 5+ years of related experience or similar field.
  • High school diploma required; Bachelor's degree in related field preferred.
  • Intermediate to advanced knowledge of general banking operations, including deposit operations, loan administration, treasury management and/or other commercial banking products and services.
  • Intermediate to advanced knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices.
  • Intermediate to advanced TranStar experience preferred.
  • Intermediate speaking and writing communication skills.

Compensation: Hourly range for new hires is generally $83,000.00 - $90,000.00 for Boston, MA. Salary amount is determined by specific job location. In addition, the role may be eligible for annual bonus/incentives earned and restricted stock.

Benefits you’ll love:
We offer all the important things you'd want — like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you’ll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career!

About Western Alliance Bancorporation

Western Alliance Bancorporation is a bank holding company that provides a range of banking and related services to businesses and individuals. The company was founded in 1994 and is headquartered in Phoenix, Arizona. Western Alliance Bancorporation operates through its subsidiary banks, which include Western Alliance Bank, Bank of Nevada, and Bridge Bank. The company offers a variety of products and services, including commercial and industrial loans, real estate loans, treasury management, and wealth management. Western Alliance Bancorporation is committed to providing exceptional customer service and has received numerous awards and recognitions for its performance and growth.
Learn more about Western Alliance Bancorporation
Size
3,139 employees
Market Cap
$6.2 billion
Industry
Net Income
$506.6 million
5 Year Trend
+18.8%
NASDAQ

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