Apex

Client Service Leader

Apex$195K — $220K *
Real Estate & Construction
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • BS or MS in Civil or Environmental Engineering or related discipline
  • 15+ years of experience in municipal infrastructure
  • Registered Professional Engineer preferred in MA, CT, or NH
  • Proven track record in market development and securing municipal clients
  • Strong mentoring and team development skills
  • Ability to engage clients effectively for growth and performance
  • Excellent written and verbal communication skills

Responsibilities

  • Lead growth of Apex's infrastructure services in your local market
  • Develop and execute strategic plans for client relationships
  • Leverage existing relationships to establish trust with municipal clients
  • Collaborate with leadership to align local and national strategies
  • Serve as an advisor to clients on infrastructure needs and funding
  • Pursue new project opportunities and manage proposal processes
  • Oversee delivery of municipal projects ensuring quality and adherence to budget
  • Mentor and develop project teams to enhance local presence

Benefits

  • Company-subsidized medical and dental
  • Paid life, short, and long-term disability insurance
  • 401k match and tuition assistance
  • Cross-training on diverse projects
  • Performance-based bonuses
  • Collaborative environment with industry experts
  • Part of a national firm with extensive resources
Full Job Description
Apex is expanding its Infrastructure Practice and seeking a senior leader to build and grow our infrastructure (water, wastewater, stormwater, transportation, civil engineering) business in key Northeast markets (MA, NH, CT).

This is a strategic growth role for a senior, client-facing professional with a strong municipal network and an active book of business. The successful candidate will lead business development and project delivery for municipal infrastructure projects in their local geography, supported by Apex's national resources and multidisciplinary teams.

The role begins as remote with the opportunity to establish and lead a new office in your target market.

If you are an entrepreneurial leader with a track record of building markets, winning work, and delivering impactful infrastructure projects, we invite you to join Apex and help shape the next chapter of our Infrastructure growth.

We are offering a sign-on bonus as well as relocation for the right candidate.

Key Responsibilities:

Market Growth & Leadership
  • Lead the growth of Apex's infrastructure services within your designated local market.
  • Develop and execute a strategic plan to expand relationships with municipal, utility, and public-sector clients.
  • Leverage existing client relationships and your market insight to establish Apex as a trusted regional partner.
  • Collaborate with Divisional and Regional Leadership to align local efforts with Apex's broader infrastructure strategy.

Client Development & Relationship Management
  • Serve as a trusted advisor to municipal and utility clients, understanding their infrastructure priorities and funding mechanisms.
  • Identify and pursue new project opportunities, lead proposal development, and manage interview and negotiation processes.
  • Drive cross-selling of Apex's complementary environmental, construction, and compliance services.
  • Represent Apex at professional associations, technical committees, and industry conferences.

Project Delivery & Fiscal Oversight
  • Oversee delivery of municipal infrastructure projects including water and wastewater treatment, distribution/collection systems, stormwater management, transportation or civil engineering.
  • Ensure technical excellence, quality control, and adherence to scope, schedule, and budget.
  • Provide technical leadership, mentoring, and QA/QC oversight to project teams.
  • Manage project performance, including backlog, utilization, and profitability metrics.

Team Building & Mentorship
  • Recruit, mentor, and develop engineers, project managers, and technical staff to grow Apex's local presence.
  • Foster a collaborative, high-performance culture focused on client satisfaction and technical excellence.

What we're looking for:
  • BS or MS Degree in Civil or Environmental Engineering or relevant engineering discipline
  • 15+ years of experience in municipal infrastructure
  • Registered Professional Engineer preferred in MA, CT, or NH
  • Demonstrated success in developing new markets, securing key municipal clients, and achieving financial growth targets
  • Strong record of mentoring, team development, and leading cross-discipline project teams
  • Demonstrated ability to work effectively with clients in a forward-thinking manner to drive growth and sustained performance through effective leadership
  • Excellent written and verbal communication skills
  • Desire to manage and mentor all levels of staff

Why you'll love working for us:
  • Company-subsidized medical and dental.
  • Company-paid life, short, and long-term disability.
  • 401k match, tuition assistance, and more.
  • Cross-training and the ability to work on a variety of projects.
  • Performance-based bonuses or other incentives.
  • Working with the best and brightest in the industry.
  • 2,000+ employee national firm with 70+ locations across the US.

Apex Job Title: Principal Engineer
Req ID:

11730

Annual Expected Pay Range

$195,000-$220,000 USD

About Apex

Industry
Founded
2003

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