CSG International

Client Service Lead - Water

CSG International$100K — $130K *
Energy & Utilities
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • 15+ years of experience in municipal water/wastewater engineering
  • Proven seller-doer experience in winning and delivering projects
  • Experience managing projects with a value of $1M+
  • Bachelor's degree in Engineering or equivalent experience
  • PMP, CCM, or DBIA certification preferred or willingness to obtain
  • P.Eng designation is preferred
  • Strong communication and client engagement skills

Responsibilities

  • Act as Lead Project Manager on municipal water and wastewater projects
  • Drive business development through client engagement and proposal development
  • Build and maintain strong relationships with municipal clients and stakeholders
  • Manage project scope, schedule, and budget for successful delivery
  • Provide technical leadership and mentorship to junior engineering staff
  • Oversee QA/QC processes and review key project deliverables
  • Support and lead RFP responses and client interviews

Benefits

  • Opportunity to join a globally recognized consultancy
  • Access to best-in-class project management systems
  • Clear performance metrics tied to delivery and growth
  • Play a key role in expanding a regional water practice
  • Collaborative and technically strong team environment
  • Flexible working arrangements available across Western Canada
  • Expected travel around 10%, based on project requirements
Full Job Description
We are working with a leading global engineering consultancy seeking a Senior Project Manager / Seller-Doer to support the growth and delivery of municipal water services projects across Western Canada, with a particular focus on British Columbia. This is a high-impact role combining project delivery, client engagement, and business development, ideal for someone who enjoys leading work while remaining technically involved. In this position, you will lead both the sales and execution of complex municipal infrastructure projects across areas such as drinking water and wastewater treatment, biosolids, pump stations, pipelines, water and sewer systems, and facility planning. You will operate within a well-established project delivery framework, supported by dedicated project controls, QA/QC teams, and contract administration resources. Key Responsibilities: * Act as Lead Project Manager on municipal water and wastewater projects * Drive business development through client engagement, networking, and proposal development * Build and maintain strong relationships with municipal clients and key stakeholders * Manage project scope, schedule, and budget to ensure successful delivery * Provide technical leadership and mentor junior engineering staff * Oversee QA/QC processes and review key project deliverables * Support and lead RFP responses, proposals, and client interviews * Collaborate with internal teams to position for upcoming project opportunities * Deliver high-quality client service to generate repeat business Requirements: * 15+ years of experience in municipal water/wastewater engineering * Proven experience operating in a seller-doer capacity (winning and delivering work) * Experience managing projects valued at $1M+ preferred * Bachelor's degree in Engineering or equivalent experience * PMP, CCM, or DBIA certification (or willingness to obtain) * P.Eng preferred * Strong communication, leadership, and client-facing skills This is an opportunity to join a globally recognised consultancy with a strong pipeline of work, access to best-in-class project management systems, and clear performance metrics tied to delivery and growth. You will play a key role in expanding a regional water practice within a collaborative and technically strong team environment. Travel is expected to be around 10%, depending on project requirements, with flexible working arrangements available across Western Canada.

About CSG International

CSG International is a provider of software and services that help companies monetize and digitally enable the customer experience. The company's solutions include revenue management, customer experience, and digital monetization. CSG International was founded in 1982 and is headquartered in Greenwood Village, Colorado. The company has operations in North America, Europe, and Asia.
Learn more about CSG International
Size
4,807 employees
Market Cap
$1.7 billion
Industry
Net Income
$58.7 million
5 Year Trend
+6.6%
Revenue
$990.5 million
NASDAQ

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