Client Relationship Specialist

Ken's Gutters LLC

$52K — $120K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Excellent communication skills and a passion for building relationships.
  • No specific industry or sales experience required.
  • Ability to handle rejection positively and persistently.
  • Strong curiosity and organization skills.
  • Determination to improve and learn continuously.

Responsibilities

  • Make 150+ outbound calls to property managers daily.
  • Build rapport with clients and office staff effectively.
  • Navigate gatekeepers to reach key decision-makers confidently.
  • Ask insightful questions to identify customer needs.
  • Gather pricing information and pinpoint business opportunities.
  • Follow up consistently to expedite project timelines.
  • Maintain detailed records in the CRM system.

Benefits

  • Base pay of $25/hour with uncapped commission.
  • Access to warm leads, avoiding cold prospecting.
  • Structured training with a proven sales script.
  • Continuous coaching and support.
  • Opportunities for career growth in a rapidly expanding company.
Full Job Description
Job Description
We don't need gutter experts-we need great communicators.

At Ken's Gutters, we believe people do business with people they trust.
That's why we're looking for someone who enjoys talking to people, building relationships, and creating opportunities through great conversations.

You don't need experience in the gutter industry.
You don't even need a sales background.
If you're an excellent communicator, coachable, and enjoy speaking with people on the phone, we'll teach you everything else.

What You'll Do

As a Client Relationship Specialist, you'll build relationships with property managers across the country and help them find the right commercial maintenance solutions for their properties.

Using our proven script and sales process, you'll:

  • Make 150+ outbound calls each day.
  • Build rapport with property managers and office staff.
  • Navigate gatekeepers and confidently reach decision-makers.
  • Ask thoughtful questions to uncover customer needs.
  • Gather pricing information and identify opportunities.
  • Follow up consistently to keep projects moving.
  • Maintain detailed notes in our CRM.

This role is about communication, consistency, and relationship building-not high-pressure sales.

Who Succeeds Here?

People who naturally enjoy talking to others.
People who stay positive after hearing "not today."
People who don't mind picking up the phone again.
People who are curious, organized, and determined to improve every day.

Experience in customer service, hospitality, recruiting, banking, insurance, retail leadership, collections, or call centers is highly valued.

What We Offer

  • $25/hour base pay.
  • Uncapped commission.
  • On-target earnings of $120,000+ annually.
  • Warm leads-no cold prospecting.
  • A proven script and structured training.
  • Continuous coaching and support.
  • Career growth with a rapidly expanding company.

This Role Is a Great Fit If...
• People tell you you're easy to talk to.
• You enjoy solving problems and helping customers.
• You're confident speaking on the phone all day.
• You like having goals to work toward.
• You're coachable and eager to learn.

We don't expect you to know our business on Day One.
We simply want someone with the right attitude, strong communication skills, and the drive to succeed.
If that sounds like you, we'd love to hear from you.

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