Sparkfund

Client Relationship Manager (Host Engagement)

Sparkfund$128K — $148K *
Energy & Utilities
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in customer-facing roles like account management or partnerships
  • Experience managing long-cycle, multi-stakeholder relationships
  • Strong communication and relationship-building abilities
  • Capability to manage pipelines and priorities independently
  • Proficient with CRM software (e.g., Salesforce, HubSpot)
  • Adaptable in fast-paced, cross-functional environments
  • Willingness to travel up to 33%.

Responsibilities

  • Manage a portfolio of commercial host relationships from outreach to program participation
  • Lead outreach through various channels such as email and phone
  • Establish trust with property owners and stakeholders
  • Develop and implement outreach strategies for targeted areas
  • Maintain CRM data accurately and report on pipeline
  • Analyze conversion metrics and adjust strategies as necessary
  • Collaborate with internal teams to align on project timelines.

Benefits

  • Mission-driven work supporting clean energy deployment
  • People-first, collaborative workplace culture
  • Flexible vacation policy promoting work-life balance
  • Opportunities to positively impact program development
  • Hybrid work setup with autonomy and ownership
  • Competitive health insurance coverage and 401(k) match.
Full Job Description
What You'll Do
Build & Manage Host Relationships
  • Own a portfolio of commercial host relationships from outreach through active program participation
  • Lead multi-channel outreach efforts including email, phone, and in-person engagement
  • Build trust with property owners, tenants, facility managers, and site stakeholders
  • Serve as the primary day-to-day point of contact for hosts throughout the engagement lifecycle
Drive Pipeline & Outreach Strategy
  • Develop and execute outreach strategies across target geographies
  • Maintain accurate CRM data and pipeline reporting
  • Track conversion metrics, onboarding timelines, and engagement trends
  • Identify bottlenecks and proactively adjust outreach strategies based on data and market insights
Coordinate Cross-Functionally
  • Partner closely with Legal, Engineering, Deployment, Marketing, and Program Management teams
  • Coordinate onboarding workflows and contracting milestones
  • Surface risks early and keep internal teams aligned to deployment timelines
  • Translate field feedback into actionable recommendations for program and process improvements
What We're Looking For
  • 5+ years of experience in customer-facing roles such as account management, partnerships, business development, customer success, or stakeholder engagement
  • Experience managing long-cycle, multi-stakeholder relationships
  • Strong communication and relationship-building skills
  • Ability to independently manage pipelines, priorities, and follow-through
  • Experience using CRM systems like Salesforce or HubSpot
  • Comfortable working cross-functionally in a fast-moving environment
  • Ability to travel up to 33% as needed
Bonus Points For
  • Experience in energy, infrastructure, real estate, or related industries
  • Familiarity with DER, battery storage, or utility programs
  • Experience working with commercial property stakeholders or municipalities
  • Exposure to contract-driven engagement or onboarding workflows


We recognize that experience doesn't always come from a perfectly linear background or an exact match to every qualification listed above. If your experience aligns strongly with the responsibilities of this role - even if you don't meet every listed requirement or years-of-experience benchmark - we still encourage you to apply.

At Sparkfund, we value curiosity, adaptability, relationship-building, and the ability to learn quickly just as much as traditional career paths or titles.
Why Sparkfund?
  • Mission-driven work supporting clean energy deployment
  • Collaborative, people-first culture
  • Flexible vacation policy and strong work-life balance
  • Competitive compensation and benefits
  • Opportunities to help shape growing programs and processes
  • Hybrid work environment with meaningful autonomy and ownership
Compensation & Benefits
  • Salary range: $128,000 - $148,000 (Compensation for this position will be determined based on several factors, including but not limited to geographic location, relevant experience, market data, certifications, specialized industry expertise, and overall alignment with the role's scope and responsibilities.)
  • Medical, dental, vision, disability, and life insurance
  • 401(k) with employer match
  • 12 weeks gender-neutral paid caregiver leave
  • Monthly communication stipend
  • Flexible Fridays (Half-day Fridays)

Disclaimer

This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications. Duties, responsibilities, and requirements may change at any time based on business needs. We encourage individuals of all backgrounds and experiences to apply - even if you do not meet every listed qualification - as skills and competencies can develop in different ways.

About Sparkfund

Sparkfund is a financial technology company that provides financing solutions for energy efficiency and clean energy projects. The company offers a subscription-based financing model that allows businesses to upgrade their energy infrastructure without upfront costs. Sparkfund's platform provides financing for a range of energy-efficient technologies, including lighting, HVAC, and building automation systems. The company's mission is to accelerate the adoption of clean energy by making it easier and more affordable for businesses to invest in energy-efficient technologies.
Learn more about Sparkfund
Size
11 employees
Industry
Founded
2013

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