Client Program Manager- MCL & MGFWe are looking for a
Client Program Manager to lead and evolve our strategic partnership with
TJX, one of our most valued global customers. In this role, you will act as a key connector across teams, driving operational excellence, enhancing customer experience, and delivering measurable value across both
Maersk Contract Logistics (MCL) and
Maersk Ground Freight (MGF).
What You'll Be DoingAs a Client Program Manager, you will own the end-to-end success of the TJX partnership-aligning strategy with execution while continuously improving performance across warehousing, transload operations, and ground freight solutions.
What We Offer- The opportunity to manage a high-impact, strategic global customer partnership
- Exposure to cross-functional collaboration across logistics, product, and commercial teams
- A role focused on innovation, continuous improvement, and operational transformation
- A culture that values inclusion, professional development, and growth
Key Responsibilities- Act as the primary point of contact for TJX, building trusted relationships and ensuring alignment on strategic priorities
- Lead cross-functional programs across MCL and MGF, driving execution from strategy to delivery
- Optimize warehouse and transload operations by identifying best practices and implementing continuous improvement initiatives
- Develop and maintain standardized KPIs to track performance and enable data-driven decision-making
- Drive speed-to-market improvements through innovative supply chain solutions, including origin optimization
- Collaborate with internal stakeholders across logistics, product, and operations to enhance service delivery and scalability
- Anticipate operational challenges and proactively design solutions to improve efficiency, cost, and customer outcomes
Who We Are Looking ForWe are looking for someone who thrives in a collaborative, customer-focused environment and is passionate about driving operational excellence.
- Bachelor's degree in Business, Logistics, Engineering, or a related field
- 3+ years of operational or program management experience, ideally within logistics or supply chain
- Experience working with international supply chains or origin operations
- Strong stakeholder management skills, with the ability to influence across internal and external teams
- Proven ability to manage multiple projects and drive results in complex environments
- Knowledge of lean methodologies and continuous improvement practices
- Strong communication and presentation skills
- Proficiency in Microsoft Office tools (Excel, PowerPoint, Word); Power BI is a plus
- Preferred (not required): PMP, CSCP, or Six Sigma certification
Role Details- Job Type: Full-time, Permanent
- Location: Charlotte, NC or Florham Park, NJ
- Travel: Moderate travel may be required to visit customer sites and operational locations
- Salary Range: $90,000 - $120,000 annually
