Client Partner, Retail

Meta

$150K — $200K *
Retail & Consumer Goods
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • 12+ years in performance digital marketing or client-facing roles
  • 3+ years influencing executives and clients as an advisor
  • Bachelor's Degree required
  • Skilled in communicating strategic initiatives to stakeholders
  • Proven ability in storytelling using data visualization
  • Experienced in collaborating across cross-functional teams
  • In-depth understanding of clients' business and industry dynamics

Responsibilities

  • Drive account planning to increase investment growth
  • Build and maintain executive and cross-functional relationships
  • Identify and pursue new business opportunities
  • Manage complex projects from start to finish
  • Act as the escalation point for client issues
  • Adapt to dynamic account needs
  • Travel as necessary

Benefits

  • Opportunities for professional development
  • Dynamic and innovative work environment
  • Flexible work arrangements
  • Health and wellness programs
  • Employee resource groups for community engagement
Full Job Description
Meta is seeking an ambitious, customer centric and relationship-focused Client Partner with a passion for strategic planning, operational rigor, and a track record of delivering measurable business outcomes. The Client Partner for Meta's Global Business Group is a strategic and vision setting relationship owner with our top advertisers where trust is built on platform mastery combined with a significant understanding of our client's business. The role will focus on building key strategic external and internal cross functional relationships including marketing, analytics, engineering and product. Success in this position will consist of driving meaningful revenue growth, developing executive client influence, planning and leading long term vision for our client's success on the platform through a consultative sales approach, as well as experience collaborating effectively in team environments and prioritizing work to meet deadlines.

Responsibilities

Strategic account planning to drive significant investment growth
• Cultivate executive relationships externally as well as horizontal relationships beyond core marketing teams both internally and externally
• Identify and lead new business growth opportunities
• Manage complex workstreams end to end, and remain flexible on a dynamic account
• Serve as the escalation point for client-related issues, ensuring prompt and effective resolution
• Travel as needed

Minimum Qualifications
• 12+ years of experience in performance marketing, digital marketing, or client-facing strategy and consulting roles
• 3+ years of experience as proven advisor influencing executives and clients
• Bachelor's Degree
• Experience clearly communicating the progress of strategic initiatives to internal and external stakeholders, including the capacity to synthesize feedback and adjust plans accordingly
• Proven track record in storytelling through data visualization, developing insight-backed hypotheses and driving learning plans to build compelling business cases and influence key decisions
• Experience collaborating, communicating, and influencing internal and external stakeholders across cross-functional teams such as engineering, product, and data science
• Understanding of the client's business, industry, competition, company priorities and marketing budget, define success metrics and set goals for joint partnership objectives
• Capacity to gain mastery of our products and combine it with an understanding of our client's product/systems to seamlessly zoom out and in when driving long term big bet solutions with clients

Preferred Qualifications
• Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies
• Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
• Experience with the Retail industry and Meta's advertising solutions for Retail partners
• Experience across Meta's full suite of advertising solutions
• Experience working cross-functionally with Product teams on products features and functionality
• Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)

Similar Jobs

More Jobs at Meta

More Retail & Consumer Goods Jobs

Find similar Client Partner, Retail jobs: