Client Partner

NaviStone

$80K — $120K *
US-AnywhereRemote in United States
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2-3 years in a Client Partner or similar role
  • Experience with data aggregation or digital advertising
  • B2B experience in diverse verticals like home decor or wellness
  • Proven forecasting capabilities
  • Strong analytical and data-driven mindset
  • Familiarity with CRM platforms like HubSpot
  • Excellent skills in Microsoft Office, especially Excel and PowerPoint
  • Ability to build relationships and effectively present
  • Exceptional organizational skills
  • Willing to travel up to 2 times per quarter for client visits

Responsibilities

  • Establish trusted relationships with 20-40 client accounts
  • Maintain, grow, and reactivate your book of business
  • Forecast and track client revenue weekly
  • Use real-time data for strategic insights and recommendations
  • Collaborate with internal teams on marketing strategies
  • Develop account plans to achieve quarterly targets
  • Conduct regular meetings and business reviews as NaviStone's representative
  • Test NaviStone products with new clients to ensure success

Benefits

  • Generous medical, dental, and vision benefits
  • Retirement benefits for employees and their families
  • Countless professional and personal development opportunities
  • Unlimited vacation policy
  • Generous paid holidays
  • Engaging employee events throughout the year
Full Job Description
Client Partner

As a Client Partner you will represent NaviStone as a strategic partner with the focus of maintaining, growing, and retaining our clients - while also supporting a key partner relationship. If you are Customer-Focused, Analytical, and motivated by Problem Solving and Learning, this may be the role for you!

What You'll Do
  • You will establish a trusted/strategic advisor relationship with 20-40 client accounts.
  • You will be responsible for maintaining, growing and reactivating your book of business.
  • You will accurately forecast and track client revenue and growth on a weekly basis.
  • You can use our real time data to proactively provide strategic insights and data-driven recommendations.
  • You will work closely with internal teams to execute marketing strategies.
  • You will develop strategies and account plans to meet quarterly revenue targets.
  • You will use your presentation skills during regular in person and virtual meetings and quarterly business reviews with the client, as the face of NaviStone.
  • You will also work with new clients, testing NaviStone products to ensure results meet or exceed expectations.


What You Will Need to Succeed
  • You have 2 - 3 years of experience as a Client Partner, Customer Success Manager, Partnership Manager and/or Campaign Manager
  • You have direct experience with a data aggregator, digital or social advertising, or direct mail
  • You ideally have B2B enterprise experience within the home décor, home services, beauty/wellness, online retail, apparel, travel or adjacent verticals.
  • You have forecasting experience
  • You are an analytical and data-driven problem solver
  • You have experience with a CRM platform, such as HubSpot
  • You have strong Microsoft Office Skills, including Excel and PowerPoint
  • You have a demonstrated relationship building and presentation skills
  • You are motivated by a collaborative work environment
  • You have exceptional organization skills
  • You can travel up to 2 times per quarter for client visits


Location: Remote - United States

Develop your best you, and reinvigorate for what's next
NaviStone's benefits, programs, and perks are purpose-built to help you grow stronger professionally, and personally. We offer generous medical, dental, vision, and retirement benefits for you and your family.

We never stop growing, and we never stop learning. Want to explore AI? Develop new coding skills? Become a better presenter? Grow your leadership skills? Learn advanced yoga? We offer countless professional and personal development opportunities to fuel your ambitions.

We're a Rocketship, but even Rocketships need rest! We work hard, and we go fast. But we also recharge! With unlimited vacation, a generous number of paid holidays, and fun employee events throughout the year, you can refuel and reinvigorate for the incredible journey ahead!

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