Fraser Health

Client Partner, Disability Management

Fraser Health$80K — $116K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Kinesiology, Physiotherapy, Occupational Therapy, or Occupational Health Nursing
  • Five years of experience in large multi-union environments
  • Registration with the appropriate professional organization
  • Strong knowledge of disability management principles
  • Ability to analyze ergonomic risks and provide solutions

Responsibilities

  • Manage rehabilitation cases for ill/injured employees
  • Negotiate and implement return to work and rehabilitation plans
  • Coordinate with external agencies like WorkSafe BC and ICBC
  • Engage with union and management representatives for effective plan execution
  • Evaluate workplace risks and recommend interventions
  • Conduct job task analyses to mitigate injury risks
  • Serve as a communication focal point for treatment and rehabilitation plans

Benefits

  • Access to on-site gym and amenities
  • Proximity to rapid transit, shopping, and restaurants
  • Opportunities for professional development until September 2026
Full Job Description
Salary

The salary range for this position is CAD $38.88 - $55.89 / hour
Job Summary

We have an immediate need for a Client Partner, Disability Management with a demonstrated background in case management for the rehabilitation of ill/injured employees through the development, negotiation and implementation of rehabilitation, vocational rehabilitation, return to work plans and duty to accommodate agreements. This work will support the development, implementation, maintenance, and implementation of musculoskeletal injury prevention programs in an assigned area of Fraser Health.

Primary Responsibilities:
  • Performs case management for the rehabilitation of ill/injured employees through the development, negotiation and implementation of rehabilitation, vocational rehabilitation, return to work plans and duty to accommodate agreements. Monitors the effectiveness of such agreements and plans.
  • Provides direction to, and works with external agencies such as WorkSafe BC, ICBC, Great West Life and Healthcare Benefit Trust in the development, negotiation and implementation of disability/case management plans and agreements which are realistic and durable.
  • Performs these functions in conjunction and in negotiation with union and management representatives to ensure effective implementation of agreements.
  • Implements such agreements and plans to ensure both a safe and durable return to work for FH staff and cost effective disability management practices on behalf of FH.
  • Coordinates the appropriate participants in the development of individual return to work plans and ensures the process and outcome are evaluated.
  • Assesses workplace exposure to ergonomic risks and provides recommendations on interventions such as engineering controls, administrative controls, and training.
  • Performs job task analyses and advises departments regarding changes to job design and practices that will reduce the risk for injuries.

Education and Experience Requirements:
  • Bachelor's Degree in a health discipline such as Kinesiology, Physiotherapy, Occupational Therapy or Occupational Health Nursing
  • Five (5) years' recent related experience in a large multi-union environment and registration with the appropriate professional organization
  • An equivalent combination of education, training and experience is acceptable.

This relieffull-time position is available until September 2026 and is based at our Central City offices in Surrey, BC, with access to rapid transit, shopping, restaurants, on-site gym and other amenities.

#LI-DNI

Detailed Overview

Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:

Reporting to one of the Leaders in Absence & Disability Management and in collaboration with the Workplace Health Team, the Client Partner, Disability Management/Work Accommodation is responsible for case management for the rehabilitation of ill/injured employees through the development, negotiation and implementation of rehabilitation, vocational rehabilitation, return to work plans and duty to accommodate agreements. Responsible for the development, implementation, maintenance and evaluation of musculoskeletal injury prevention programs in an assigned area of Fraser Health.

Responsibilities

  1. Performs case management for the rehabilitation of ill/injured employees through the development, negotiation and implementation of rehabilitation, vocational rehabilitation, return to work plans and duty to accommodate agreements. Monitors the effectiveness of such agreements and plans.
  2. Provides direction to, and works with external agencies such as WorkSafe BC, ICBC, Great West Life and Healthcare Benefit Trust in the development, negotiation and implementation of disability/case management plans and agreements which are realistic and durable.
  3. Performs these functions in conjunction and in negotiation with union and management representatives to ensure effective implementation of agreements.
  4. Implements such agreements and plans to ensure both a safe and durable return to work for FH staff and cost effective disability management practices on behalf of FH.
  5. Coordinates the appropriate participants in the development of individual return to work plans and ensures the process and outcome are evaluated.
  6. Assesses workplace exposure to ergonomic risks and provides recommendations on interventions such as engineering controls, administrative controls, and training.
  7. Performs job task analyses and advises departments regarding changes to job design and practices that will reduce the risk for injuries.
  8. Establishes contact with injured employees and serves as the focal point for centralized communication and coordination of the treatment/rehabilitation plan.
  9. Identifies systemic barriers to return to work and assists departments to identify suitable transition work for ill/injured employees.
  10. Develops implements and evaluates instructional programs and training materials to assist managers, supervisors and staff in such areas as musculoskeletal injury prevention, return to work and duty to accommodate.
  11. Collects and analyzes data and prepares applicable reports and proposals.
  12. Represents the department on a variety of selected internal and external committees.


Qualifications

Education and Experience

Bachelor's Degree in a health discipline such as Kinesiology, Physiotherapy, Occupational Therapy or Occupational Health Nursing plus five (5) years' recent related experience in a large multi-union environment and registration with the appropriate professional organization OR an equivalent combination of education and experience.

Competencies

Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.

Professional/Technical Capabilities
  • Demonstrated knowledge of disability management principles and practice.
  • Demonstrated teaching skills.
  • Working knowledge of relevant regulations and legislation.
  • Proficiency in the use of personal computers using a variety of software applications.

About Fraser Health

Fraser Health is a publicly-funded healthcare system that provides services to over 1.8 million people in British Columbia, Canada. It is one of the largest and fastest-growing health authorities in Canada, with over 38,000 employees and 12 hospitals. Fraser Health provides a wide range of services, including acute care, mental health and substance use, public health, and home and community care. The organization is committed to improving the health of the population it serves through innovation, collaboration, and a focus on patient-centered care.
Learn more about Fraser Health
Size
38,000 employees
Industry

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