As Client Manager (mix of Account Management and Customer Success for Siemens internal clients), you will act as the strategic, commercial, and technical bridge between OSES and our internal business units. Your core responsibilities include:- Driving adoption and business value: Promote OSES usage across clients and teams, focusing on measurable business outcomes and ROI.
- Mapping technical capabilities to outcomes: Translate OSES features and toolchain capabilities into client-specific business benefits and use cases.
- Defining and reporting success metrics: Set, measure and report KPIs (adoption, ROI, developer productivity, time-to-market) to stakeholders and leadership.
- Building strategic partnerships: Cultivate senior-level relationships across business units to align OSES with strategic goals and digital transformation roadmaps.
- Acting as a trusted advisor: Serve as the client-facing liaison for executive stakeholders, providing guidance and aligning technology with business priorities.
- Developing long-term client relationships: Maintain and grow partnerships that position OSES as a preferred enabler for transformation initiatives.
- Expanding the client portfolio: Identify, qualify and pursue expansion opportunities across teams and units to increase footprint and value.
- Creating compelling value propositions: Build ROI cases, executive narratives and business cases that drive adoption and executive buy-in.
- Advocating with data and stories: Convert usage metrics and success stories into persuasive go-to-market narratives and internal communications.
- Representing client needs: Bring client feedback and requirements into product planning and cross-functional strategy to ensure OSES evolves with user needs.
- Coordinating cross-functional delivery: Work with product, engineering, enablement and support to remove blockers and secure successful rollouts.
- Managing expectations and outcomes: Oversee timelines, deliverables and stakeholder communication for high-impact client initiatives.
Your success is grounded in- Education
- A technical or business university degree
- Experience & Skills (required)
- Proven experience in (Technical) Account Management, Customer Success Management, Solution Architecture, Product Management, Technical Project Management, or as a software engineer supporting enterprise customers.
- Demonstrated ability to bridge technical and business perspectives and influence senior stakeholders.
- Strong consultative selling and business-case development skills (building ROI/efficiency cases).
- Data-informed mindset: experience defining and tracking adoption and impact metrics.
- Excellent communication and relationship-building skills across all organizational levels.
- Proactive, solution-oriented, strategic thinker with a commitment to continuous learning.
- Familiarity with developer workflows, CI/CD, APIs, cloud platforms, or internal developer platforms.
- Experience working in large, matrixed enterprises or with internal enterprise clients.
- Knowledge about Siemens Industry Software product portfolio and developer organizations.
- German language skills (advantageous).
- Passion for software development and technical innovation.
- Fluent in English (required). German (advantageous).
- Languages
- Fluent in English (required)
- German language skills (advantageous)
What we offer- A role with direct influence on product direction and measurable business outcomes.
- Career development and (global) training programs tailored to your development goals.
- Competitive benefits and an inclusive work environment supporting diverse perspectives.
(See full benefit details on www.siemens.de/careers - subject to regulatory and contractual conditions.)
How to apply
Visit www.siemens.de/careers for more information on the position and the application process. For application FAQs, please check our FAQ page.
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You'll Benefit FromSiemens offers a variety of health and wellness benefits to our employees. Details regarding our benefits can be found here: https://www.benefitsquickstart.com/siemens/index.html
The pay range for this position is 154,200 - 277,600 annually with a target incentive of 10-15 of the base salary. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications, and premium geographic location.
