What you'll be doing...Join Verizon as we continue to expand our industry-leading network to improve the ways people, businesses, and things connect. Verizon is positioned to lead the "Fourth Industrial Revolution" (4IR) with the emergence of technologies like our best-in-class 5G network and the Internet of Things (IoT) to impact a wide variety of industries such as healthcare, education, manufacturing, public safety, government, and many others. We are in the midst of historic breakthroughs in connectivity and mobility to blend the physical and the digital through cutting-edge technologies such as virtual reality, augmented reality, artificial intelligence, autonomous vehicles, nanotechnologies, 3D printing, wearables, and advanced robotics. As part of this team, you will play a critical role in our network transformation through building a unified network across all lines of business and maintaining the technology that keeps millions of our customers connected.
You will serve as a Client Executive to approximately three to four hundred multi-dwelling unit (MDU) communities in the 5G Home footprint. You will be accountable for sales results and mitigating disconnects in your assigned module. You will be responsible for analyzing data and strategically planning marketing activities to drive sales. You will be coordinating events with property professionals and our vendors. You will partner with cross-functional teams, to resolve customer escalations.
- Building and maintaining relationships with property staff.
- Overseeing two-to-three vendor sales agents.
- Creating marketing plans to increase sales.
- Pulling sales data from Verizon systems.
- Updating documents in Excel, PowerPoint and Google Sheets.
Physical requirements of the job may include but are not limited to lifting and carrying objects weighing up to approximately 30 pounds.
In the field at MDUs four days per week.
Willingness to transport and set up Verizon marketing materials for events.
This position will cover Grand Rapids and Lansing, MI. The selected candidate must be located in Grand Rapids, MI. Employees must reside no more than 50 miles from their assigned sales territory or module.What we're looking for...You are energized by the challenge of working through difficult situations and finding positive outcomes. You defuse the situation, isolate the core issue and address the customer's concerns. You enjoy gathering information, understanding the facts of a situation, and like problem solving. You are flexible, dependable and work well on a team as well as independently.
You'll need to have:- Bachelor's degree or four or more years of work experience.
- Four or more years of relevant experience required, demonstrated through work experience and/or military experience.
- Willingness to work a rotating schedule (shifts) including evenings and weekends based on the needs of the business.
- Ability to perform physical requirements of the job, with or without a reasonable accommodation.
- Willingness to travel up to approximately 75% of the time.
- Valid driver's license.
Even better if you have one or more of the following:- A degree.
- Experience in working with Excel, PowerPoint, and Google Suite.
- Strong organizational and multitasking skills.
- Experience in wireless sales and ability to motivate others to sell.
- Experience in systems, including Optix, AMDB, BDMS, OBIEE and VZAI.
- Knowledge of the multi-dwelling housing industry.
- Strong verbal and written communication skills.
If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above.
Where you'll be workingIn this mobile role, you'll primarily work from customer or field location(s), with occasional visits to a Verizon location for in-person training and meetings.
Scheduled Weekly Hours40
Benefits and CompensationOur benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we've got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.
The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours.
