Client Engagement Manager

Politico

$70K — $95K *
Media
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3-4+ years experience in managing client relationships and executing integrated campaigns or partnerships
  • Highly organized with ability to manage multiple projects and stakeholders
  • Clear and professional communication skills with clients and partners
  • Experience in collaborative, cross-functional environments
  • Strong attention to detail, delivering high-quality work
  • Proactive and adaptable to changes in requirements or priorities
  • Experience with integrated campaigns across digital advertising, branded content, and live events

Responsibilities

  • Manage execution of strategic, cross-platform advertising campaigns
  • Coordinate project timelines, deliverables, and stakeholder communication
  • Serve as primary contact for clients and agency partners
  • Monitor campaign performance with Advertising Operations and identify optimization opportunities
  • Proactively resolve client service and execution challenges

Benefits

  • Opportunity to work in a fast-paced, collaborative environment
  • Engagement with diverse client accounts and campaigns
  • Access to training and development resources
  • Supportive team culture with emphasis on internal collaboration
  • Valuable experience in a leading media and advertising organization
Full Job Description
Job Description:

As a Client Engagement Manager, you are responsible for the day-to-day management of client accounts across POLITICO's strategic and cross-platform solutions. You oversee the execution of campaigns and partnerships, serving as a key client contact and collaborating with internal teams and stakeholders to deliver a seamless client experience and successful outcomes.

A Client Engagement Manager:
  • Manages the holistic execution of strategic and cross-platform advertising campaigns (including digital advertising, brand content and live events), ensuring each program meets the client's and POLITICO's needs and expectations.
  • Project manages across client programs, including timeline oversight, deliverable coordination, and communication with internal and external stakeholders.
  • Serves as the primary point of contact for clients and agency partners, managing day-to-day communication throughout the lifecycle of each campaign in collaboration with team leadership.
  • Partners with Advertising Operations to monitor campaign performance, identify optimization opportunities, and develop progress updates and final performance reports for clients.
  • Anticipates and proactively resolves operational, client service, and execution challenges, balancing client needs with internal workflows, timelines, and business priorities.


You may be a good fit for this role if:
  • 3-4+ years of relevant experience managing client relationships and executing integrated campaigns or partnerships within media, advertising, agency, events, or related industries
  • Are highly organized and able to manage multiple projects, timelines, and stakeholders simultaneously in a fast-paced environment.
  • Communicate clearly and professionally with clients, agency partners, and internal teams, and are comfortable serving as a primary point of contact.
  • Thrive in a collaborative, cross-functional environment and enjoy bringing teams together to execute complex programs successfully.
  • Have strong attention to detail and take pride in delivering polished, high-quality work and client experiences.
  • Are proactive, solutions-oriented, and able to adapt quickly when priorities or client needs evolve.
  • Are comfortable managing integrated campaigns across digital advertising, branded content, and live events or experiential programs.
  • Enjoy balancing relationship management with operational execution and project management.
  • Can interpret campaign performance data and use insights to inform optimizations and client reporting.
  • Are energized by client service and motivated to build strong, trusted relationships with partners and stakeholders.
  • Understand how to balance exceptional client service with operational feasibility and internal business processes.


Posting date:
2026-05-15
Title:
Client Engagement Manager

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