OpenText

Client Director- Professional Services Sales Public Sector

OpenText • $125K — $150K *
US-AnywhereRemote in United States
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • University Degree or College Diploma with 10+ years relevant IM/IT experience or equivalent.
  • Proven experience selling Professional Services to both public sector and private corporations.
  • Demonstrated leadership experience managing teams and direct reports to meet objectives.
  • In-depth knowledge of complex business and technical processes alongside project management experience.
  • Familiarity with OpenText product offerings and ability to align them with client needs.
  • Track record of closing engagements worth at least $1 million annually.
  • Strong communication skills and a professional presence, particularly in dealings with C-Level executives.

Responsibilities

  • Generate revenue by developing tailored solutions for clients using OpenText products.
  • Pursue a strong pipeline of opportunities to meet and exceed booking targets.
  • Negotiate project timelines, deliverables, and costing with suppliers and internal teams.
  • Maintain accurate opportunity statuses in Salesforce and provide quarterly revenue forecasts.
  • Collaborate with sales teams to propose solutions and enhance ongoing client relationships.
  • Lead proposal and SOW writing efforts for RFP responses alongside the Professional Services team.
  • Share effective strategies and insights to foster team success and promote best practices.

Benefits

  • Access to a comprehensive benefits package supporting physical, emotional, and financial wellbeing.
  • Opportunities for variable and commission compensation based on role performance.
  • Paid time off and vacation entitlement.
  • Collaborative corporate culture emphasizing trust and ownership in outcomes.
  • Opportunities for professional growth within a global community at OpenText.
Full Job Description
YOUR IMPACT
A Client Director role at OpenText is more than a job-it's an opportunity to drive meaningful impact for clients and the business. In this role, you will be responsible for Professional Services sales, revenue generation, and client success within the US Public Sector, while collaborating with peers across North America to achieve shared goals around bookings, revenue, margin, and client advocacy.

As Client Director, you will own all aspects of Professional Services within your territory, including driving services sales, supporting license and cloud opportunities, and ensuring successful solution implementation. You will serve as a trusted advisor to clients, strengthening relationships while positioning the full portfolio of Professional Services to maximize client value.

WHAT THE ROLE OFFERS
• Generating revenue opportunities by developing solutions for clients based upon Opentext products using creativity and the available tools.
• Aggressively pursuing a pipeline of opportunities to generate bookings meeting quarterly individual and territorial booking target expectations.
• Negotiating project deliverables/schedules/costing for services from external suppliers or other groups within Open Text.
• Regular and timely updating of opportunity status in our CEM system (Salesforce.com)
• Working with the sales team to generate revenue within existing accounts by proposing the full range of solution realization, enhancement, and operational services including updates, upgrades, customization to existing clients.
• Ensuring timely delivery and management of forecasted resource needs, opportunity forecasting, proposal/SOW writing and achieving required approvals, contract status using appropriate tools available.
• Understanding revenue forecasting and be able to report accurately on Quarterly revenue and bookings to Regional Vice-President.
• Providing leadership in promoting, identifying, recommending, and implementing improvements to any processes
• Managing as required the Professional Services team in writing responses to RFP's, identifying and tracking opportunities including the participation in Business Development synergy meetings to ensure client account activities are communicated internally to other Open Text stakeholders
• Sharing of constructive and successful strategies with peers and other colleagues to benefit the entire team.
• Presenting to and interacting with C-Level executives
• Selling Professional Services to public sector accounts.

WHAT YOU NEED TO SUCCEED
• University Degree or College Diploma and/or relevant IM/IT experience (10+ years) or equivalent.
• Experience selling Professional Services into the public sector (State, Local, Federal and Education).
• Experience in managing teams and direct reports; ensuring objectives are met on time and budget.
• Expertise in complex business and technical processes and their implications across the enterprise. Knowledge of project management disciplines and processes.
• Knowledge of the Open Text product offerings and how to associate such to client's business requirements
• Ability to use standard methodologies to quickly evaluate and size an opportunity. Being able to quickly assemble business requirements to OT modules and provide an estimate for budgetary purposes.
• At least two years prior experience closing and directing engagements totaling at least $1 million in annual fees
• Have experience selling to and/or working for major corporations within the United States Public Sector
• Strong presence and confidence, exhibiting professional maturity, strong communication skills with at least 10 to 15 years working experience
• Solid work ethic with a willingness to 'do what it takes' to meet client demands
• Willingness to travel, at times, up to 3-4 days per week

ONE LAST THING
OpenText is more than just a corporation, it's a global community where trust is foundational, the bar is raised, and outcomes are owned. Join us in shaping the future of content management solutions. Apply now and be part of our exciting journey at OpenText!

Compensation: At OpenText, we offer a thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing. A summary of those benefits can be found on our Why Join Us page. As you move through the hiring process, we're happy to provide more details about our compensation programs, including variable and commission compensation opportunities for eligible roles, vacation entitlement, and paid time off.

Salary Range: $x - $x; Depending on the candidate's education, experience, skills, geographical location, and alignment with internal equity and external market, actual salary may vary and be higher or lower than the range posted.

California Residents: The pay range above is a reasonable estimate of salary based on pay scale, candidate experience, skills, and education. In addition to the comprehensive benefits noted above, the role may be eligible for bonus or commissions.

About OpenText

OpenText Corporation is a Canadian company that develops and sells enterprise information management software. The company is headquartered in Waterloo, Ontario, Canada. OpenText software applications manage content or unstructured data for large companies, government agencies, and professional service firms. OpenText aims to help customers digitize their operations and optimize their information management processes. The company has made several acquisitions over the years to expand its product offerings and customer base. OpenText has a global presence with offices in North America, Europe, Asia, and Australia.
Learn more about OpenText
Size
14,300 employees
Market Cap
$7.8 billion
Industry
Founded
1991
5 Year Trend
+8.8%
NASDAQ

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