Turing

Client Director, Frontier Data - US

Turing$255K — $325K *
Technical Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years in leading large-scale technical delivery in AI, ML, or data operations
  • Bachelor's in Engineering, Computer Science, or related field
  • Proven strategic partnership with clients and technical teams at LLM labs
  • Experience in scaling high-performance teams with global operations
  • Hands-on scripting skills for data validation
  • Background in managing dataset generation/annotation for ML
  • Familiarity with tools like HuggingFace and Databricks

Responsibilities

  • Lead and scale global delivery teams exceeding 100 members
  • Implement data-driven performance management systems
  • Build operational structures for transparency and accountability
  • Optimize workflows with cross-functional leads
  • Oversee quality and scalability of LLM training data
  • Automate data validation processes using scripting and APIs
  • Serve as the main liaison for enterprise AI clients

Benefits

  • Hybrid work model based in SF Bay Area
  • Opportunity to work with leading LLM labs
  • Engagement in high-impact AI projects
  • Collaboration with cross-functional teams
  • Focus on team development and mentorship
  • Access to cutting-edge AI tools and technologies
Full Job Description
Overview

We are seeking a seasoned techno-functional leader to drive the development and execution of large-scale LLM training programs. This leader would partner with our clients (leading LLM labs) research teams to:
  • Identify opportunities for building training datasets to improve model capabilities and performance
  • Generate these datasets with high quality and speed
  • Build automation tools and processes for scalability
  • Deliver the datasets so that they are easily usable by our clients

Key Responsibilities

Operational Leadership & Performance Management
  • Lead and scale global delivery teams of 100+, distributed across functions, regions, and levels (ICs, leads, and managers)
  • Implement performance management systems that go beyond managerial reporting using data-driven metrics, tools, and products to assess productivity, quality, and output consistency
  • Build strong operational structures that allow for transparency, accountability, and early detection of underperformance
  • Partner with cross-functional leads to optimize workflows and improve internal tool adoption for delivery efficiency

Data Quality & Scripting-Driven Automation
  • Own the quality, accuracy, and scalability of data generated for LLM training
  • Move beyond manual QA layers by leveraging Python scripting, APIs, and automation frameworks to measure, validate, and improve dataset integrity
  • Design and oversee tools or scripts for data validation, annotation accuracy checks, and pipeline consistency
  • Ensure datasets adhere to compliance standards (PII, GDPR, HIPAA) and can be programmatically tested for usability and quality

LLM Training & Evaluation
  • Lead generation and delivery of high-quality, scalable datasets focused on SFT, RLHF, reasoning, and agentic workflows
  • Oversee the entire data lifecycle from client intake and annotation workflow design to delivery
  • Partner with product, research, and engineering teams to implement evaluation metrics (e.g., win rate, inter-annotator agreement, and pairwise preference scoring)

Client Partnership & Communication
  • Serve as the primary point of contact for enterprise AI clients; manage expectations, delivery timelines, and escalations
  • Build relationships with engineering and research stakeholders by delivering consistently high-quality data
  • Communicate effectively across technical and non-technical audiences; provide transparency through structured updates and quality reporting

Team Development & Tooling
  • Recruit, mentor, and coach cross-functional leaders (Eng, Data, Ops, and Program Management)
  • Drive adoption and improvement of internal tools (e.g., task management systems, quality dashboards)
  • Champion continuous improvement across data quality, tools, and delivery processes

Required Qualifications
  • 10+ years of experience leading large-scale technical delivery organizations, ideally across AI, ML, or data operations
  • Bachelor's degree in Engineering, Computer Science, or equivalent technical discipline
  • Demonstrated ability to act as a strategic business partner with our clients, researchers, and engineers at leading LLM labs
  • Proven success in building and scaling multi-level high performance teams, with distributed global operations
    • Experience managing managers
    • Skip-level performance management
  • Hands-on technical fluency: ability to write and review data validation scripts
  • Demonstrated experience managing dataset generation or annotation for machine learning model evaluation and/or training
  • Familiarity with ML tools and data workflows (e.g., HuggingFace, LangChain, Weights & Biases, Databricks)

Preferred Qualifications
  • Experience evaluating large language model performance and/or improving model performance via fine-tuning
  • Strong understanding of data quality frameworks, including automation, toolings and manual processes
  • Experience in AI data annotation, model evaluation, and fine-tuning platforms
  • Strong communication and storytelling skills with executive stakeholders

Location SF Bay Area (Hybrid)

Compensation: $255,000 to $325,000 OTE + Equity

About Turing

Turing is a technology company that provides a platform for companies to hire remote software developers. The company's platform uses artificial intelligence to match companies with developers who have the skills and experience they need. Turing was founded in 2018 and is headquartered in San Francisco, California. The company has raised $32 million in funding to date.
Learn more about Turing
Size
200 employees
Industry
Founded
2018

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