Company:ICAT
Description:We are seeking a talented individual to join our team at ICAT, a Marsh business, as a
Claims Service Specialist. This role will be based in Broomfield, CO, or can be performed remotely nationwide.
The successful candidate will lead daily operations from a support and administrative level, coordinating complex logistics and task assignments for client relationship projects while ensuring effective communication and problem resolution.
We will count on you to:- Receive and acknowledge new claims, assessing coverage and communicating findings to brokers and insureds.
- Determine claim liabilities, value, and service provider fees, setting reserves with low to moderate financial authority in accordance with company and legal standards.
- Appoint and direct appropriate service partners to defend insured parties and quantify liability and damages.
- Assess the financial exposure of insureds and set reserves accordingly, obtaining necessary reserving, settlement, and payment authority.
- Notify insurers when a claim exceeds specific criteria to keep them informed of potentially high-concern claims and develop final reports summarizing the lifecycle of each claim.
What you need to have:- 3+ years of experience with low to moderate complexity in property and auto claims.
- Nationwide adjuster's license, or willingness and ability to obtain one within 90 days of hire.
- Strong understanding of insurance coverage and claims processes.
- Excellent communication skills, both written and verbal.
- Ability to assess financial exposure and set appropriate reserves.
What makes you stand out:- Experience with low to moderate complexity in liability or flood claims.
- Familiarity with legal standards and company policies related to claims.
- Strong organizational skills, attention to detail, and the ability to work collaboratively in a team environment.
Why join our team:- We help you be your best through professional development opportunities, interesting work, and supportive leaders.
- We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact for colleagues, clients, and communities.
- Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
The applicable base salary range for this role is $62,400 to $132,900.
The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.
We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.
Applications will be accepted until:
September 21, 2026
