Uber

City Operations Manager, AV Fleets - Los Angeles

Uber$118K — $131K *
Transportation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 4+ years of Operations or Program Management experience
  • 2+ years of Fleet Operations or Logistics background
  • Strong proficiency in Excel/Google Sheets
  • Preferred 2+ years in Autonomous Vehicle operations
  • Experience with launching AV Operations in new markets
  • Self-starter with decision-making capabilities in ambiguous settings
  • Proven track record in project development and implementation

Responsibilities

  • Lead fleet partners in scaling supply and ongoing operations
  • Manage escalations and resolve operational issues for fleet partners
  • Analyze the support ecosystem and develop plans for improvement
  • Cultivate partnerships with diverse external stakeholders
  • Coordinate with Uber teams to identify dependencies and resource needs
  • Utilize data analysis to identify trends and generate actionable plans

Benefits

  • Participation in Uber's bonus program
  • Potential equity award
  • Eligibility for a 401(k) plan
  • Access to various employee benefits
Full Job Description
Job Description

About the Role

This position will be based on-site in Los Angeles. In this role, you will support development and lead execution of Uber's fleet operations strategy to deliver scaled deployment of Autonomous Vehicles (AVs) on Uber in a newly launched market. You will work with AV developers, incumbent fleet operators, and other ecosystem participants (infrastructure developers, regulators, real estate owners) to drive industry-leading asset utilization and up-time to deliver best-in-class fleet economics to our partners. Our ideal candidate is a true operator with strong technical aptitude and an entrepreneurial spirit; a builder who is comfortable navigating through ambiguity and passionate about building and scaling processes.

What You'll Do
  • Lead our fleet partners through scaling fleet supply, and support ongoing operations in your region with cross-functional partners
  • Act as the main point of contact for the fleet partner, managing escalations and driving resolutions for any operational issues
  • Understand the service and support ecosystem for vehicle fleets, the challenges our AV partners face in providing these services, and help create a clear plan to address opportunities for improvement
  • Cultivate partnerships with external partners ranging from incumbent fleet operators to infrastructure developers to software providers, and other market participants (e.g. OEMs, real estate and charging partners, data centers, etc).
  • Work closely with Uber cross-functional teams to identify and resolve dependencies to your markets' roadmap, highlight resource requirements, help inform budgets, help define KPIs, and be accountable for performance
  • Approach data with curiosity and a focus on accuracy, you'll identify and report trends, helping the team think creatively through solutions while working to turn ideas into actionable plans

Basic Qualifications
  • 4 years Operations Management or Program Management experience
  • 2+ years of Fleet Operations and/or Logistics experience
  • Advanced proficiency in Excel/Google Sheets

Preferred Qualifications
  • Minimum 2 years AV Operations experience preferred
  • Experience launching AV Operations in new markets
  • Self-starter who thrives in an environment of responsibility and independence, making smart judgements in spite of ambiguity
  • Track record of successful project development and implementation through principled execution, an understanding of operational factors, and their impacts on unit economics
  • Excellent partner management
  • Data-driven decision making mentality, sound business judgment, and the ability to back your analysis up with relevant analytical thinking
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Responsibilities

For Los Angeles, CA-based roles: The base salary range for this role is USD $118,000 per year - USD $131,000 per year.

You will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. All full-time employees are eligible to participate in a 401(k) plan. You will also be eligible for various benefits.

About Uber

Uber Entertainment, Inc. is a privately held video game development company headquartered in beautiful downtown Kirkland, WA. Uber is currently developing Planetary Annihilation, a next generation real time strategy game of epic proportions.

Uber Careers

There has never been a better time to join our global team of Uber professionals—pioneers in the world of transportation and technology. Work you’ll do Join Uber’s industry-leading team to help drive forward the future of mobility and logistics for some of the world’s most dynamic cities and populations. Transform the way the world moves with the brightest minds at Uber, where innovation meets functionality to create solutions for everyday challenges. Lead from a unique position in the marketplace, at the intersection of technology, operational excellence, and user-centric design. Work with a global team of business and technology advisors to help clients and cities navigate their paths towards more efficient and sustainable urban transport solutions. Collaborate with a diverse group of Uber experts worldwide – a team dedicated to rethinking and improving the way the world moves. Introducing the Uber Innovation Hub We are building a market-leading team to pioneer advancements in transportation and logistics, ensuring Uber remains at the forefront of mobility solutions. Do innovative work Join a group of exceptional professionals where your skills in technology, leadership, and creativity can flourish. At Uber, innovation isn’t just a buzzword—it's the core of everything we do. Deliver targeted solutions through a depth and breadth of expertise and innovation that’s second to none, enhancing how cities, companies, and communities connect. Be part of a great team Engage with a wide-ranging technology stack and harness the unparalleled capabilities, global scale, and collective problem-solving skills of our diverse team. Future-proof your career Advance your career with Uber’s commitment to professional growth, offering extensive training, development, and certification support. Go as far as your ambition takes you with limitless job opportunities in a company that’s reshaping the world’s approach to transportation. Explore Uber’s approach to predictive maintenance ensures our fleet remains ready and efficient, reducing downtime and improving service reliability. Our end-to-end mobility solutions are transforming the way cities think about transportation, making Uber a key player in the future of urban mobility. The Uber Leadership and Innovation Alliance Our combined service capabilities, global scale, and joint solution development help overcome challenges and lead transformation in the transportation industry. Clients and cities around the globe look to Uber for new strategies and solutions to drive growth and innovation in the digital era. Stay connected Join Our Team Search open positions that match your skills and interest. We look for passionate, curious, creative, and solution-driven team players ready to redefine the world of mobility. SEARCH UBER JOBS Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who drive at Uber. READ CAREERS BLOG Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding career opportunities that await at Uber.
Learn more about Uber
Size
29,300 employees
Market Cap
$48.6 billion
Industry
Net Income
-$6.7 billion
Founded
2009
5 Year Trend
+35.3%
Revenue
$11.1 billion
NASDAQ

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