Citigroup, Inc

Citi Commercial Bank - CSG Senior Relationship Manager - SVP

Citigroup, Inc$182K — $273K *
Finance & Insurance
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years in commercial banking, relationship management, or related field.
  • Expert credit skills for structuring complex global transactions.
  • Experience applying Early Warning Detection to manage portfolio risks.
  • Deep knowledge of banking and investment products with proven advisory capabilities.
  • Strong ability to navigate complex stakeholder networks for seamless client experience.
  • Excellent interpersonal and communication skills, especially in negotiation and senior-level influence.
  • Familiarity with digital tools and AI platforms to enhance client engagement.

Responsibilities

  • Manage a portfolio of subsidiary client relationships, proactively identifying needs and delivering tailored solutions.
  • Advise clients on complex banking solutions, collaborating with product specialists.
  • Develop new business opportunities through client networking and market intelligence.
  • Manage relationships across diverse stakeholder networks to provide customized solutions.
  • Lead client onboarding and retention, ensuring compliance with regulations.
  • Oversee the credit relationship for clients, aligning decisions with company policies.
  • Ensure compliance with regulatory requirements and internal conduct standards.

Benefits

  • Hybrid working model allowing 3 days in the office and 2 remote days for flexibility.
  • Ownership of a high-value client portfolio with accountability for outcomes.
  • Access to Citi's global network and diverse deal flow for broader client impact.
  • Ongoing learning opportunities in credit, products, and digital banking tools.
  • Collaborative team culture valuing personal judgment and client instincts.
Full Job Description
Citi is looking for a Senior Relationship Manager to join its Commercial Banking team, owning and deepening strategic client relationships across a sophisticated portfolio of subsidiary client. In this senior individual contributor role, you will act as a trusted advisor to the valued subsidiaries of Citi's Multinational clients, structuring tailored financial solutions and driving measurable business outcomes. This is a high-impact position that places you at the intersection of client strategy, credit expertise, and cross-functional collaboration within Citi's global network.

Responsibilities
  • Manage and deepen a portfolio of commercial subsidiary client relationships by proactively identifying needs, anticipating risks, and delivering solutions that create long-term value for clients.
  • Advise clients on tailored banking and financial solutions by collaborating with product specialists and subject matter experts to structure complex, customized deals including cross-border transactions.
  • Identify and develop new business opportunities through client networking, market intelligence sharing, and proactive portfolio expansion across products and services.
  • Effectively manage complex networks of diverse stakeholders to deliver bespoke products and solutions to multinational clients.
  • Lead the client onboarding and retention process in partnership with Case Management, ensuring all compliance and Know Your Client requirements are met to the highest standard.
  • Administer the full credit relationship for each client, overseeing the end-to-end credit process and ensuring all decisions align with established policies and risk appetite.
  • Ensure ongoing compliance with regulatory requirements and Citi's risk and conduct standards, applying sound judgment in all business decisions to protect client and firm interests.


Required Qualifications & Skills
  • 10 or more years of experience in commercial banking, relationship management, or a closely related financial services discipline.
  • Expert-level credit skills with the ability to structure complex and global credit transactions and guide others through the deal approval process.
  • Demonstrated ability to apply Early Warning Detection techniques to identify and manage portfolio risk before it materializes.
  • Deep knowledge of banking and investment products, with a consistent record of delivering sound financial advice and solutions to commercial clients.
  • Ability to coordinate cross-functional teams and navigate complex internal and external stakeholder networks to deliver a seamless client experience.
  • Strong interpersonal and communication skills, including negotiation, consultative engagement, and the ability to influence at senior levels.
  • Comfortable working with digital tools and AI-enabled platforms, with an understanding of how technology enhances client engagement and operational efficiency.


Beneficial Skills & Qualifications
  • Master's degree in Finance, Business, or a related field, in addition to a Bachelor's or University degree.
  • Cultural competence and direct experience working with cross-border stakeholders and navigating international business environments.
  • Ability to rapidly interpret data insights and adapt client or portfolio strategies in response to shifting market conditions.


What We Offer

At Citi, senior professionals are given the platform, the network, and the resources to do meaningful work at scale. You will operate within one of the world's leading financial institutions, supported by a performance-driven culture that values collaboration, client impact, and continuous professional development.
  • A hybrid working model with 3 days in the office and 2 days working remotely, giving you flexibility without sacrificing collaboration.
  • Strategic ownership of a high-value client portfolio, with real accountability for business outcomes and relationship direction.
  • Access to Citi's global network and cross-border deal flow, expanding both your professional reach and your client impact.
  • Ongoing learning and development opportunities to deepen your expertise in credit, product knowledge, and digital banking tools.
  • A collaborative team environment where your judgment, initiative, and client instincts are genuinely valued.
  • Competitive financial wellbeing and benefits package commensurate with a senior-level position at a leading global bank.


Apply today to take ownership of a senior client relationship management role where your expertise shapes real commercial outcomes at one of the world's most connected financial institutions.

Job Family Group:
Commercial and Business Sales

Job Family:
Relationship Management

Time Type:
Full time

Primary Location:
Irvine California United States

Primary Location Full Time Salary Range:
$182 400,00 - $273 600,00

In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Most Relevant Skills
Please see the requirements listed above.

Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.

Anticipated Posting Close Date:
ago 05, 2026

Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

Illinois residents - AI Notice and Right

About Citigroup, Inc

Citigroup is a financial services holding company that provides financial products and services. The company operates through two segments, Global Consumer Banking (GCB) and Institutional Clients Group (ICG). The GCB segment offers traditional banking services to retail customers through retail banking, commercial banking, Citi-branded cards, and Citi retail services. The ICG segment offers various banking, and financial products and services to corporate, institutional, public sector, and high-net-worth clients. This segment provides wholesale banking products and services, including fixed-income and equity sales and trading, foreign exchange, prime brokerage, derivative services, equity and fixed-income research, corporate lending, investment banking, and advisory services, private banking, cash management, trade finance, and securities services. Citi is committed to sustainability and social responsibility, and the company invests in initiatives that promote economic progress.

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Learn more about Citigroup, Inc
Market Cap
$1.3 billion
Industry
Net Income
$89.6 million
Founded
1812
5 Year Trend
+4.6%
NASDAQ

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