Chief Product & Technology Officer (CPTO)

Location: Global / Remote

Reports to: Chief Executive Officer

Executive Leadership Team Member

Role Summary

The Chief Product & Technology Officer (CPTO) is a strategic and operational executive responsible for defining and delivering Safeguard Global’s end-to-end product and technology vision. This role unifies Product Management, Software Engineering, and IT under a single leadership structure to accelerate innovation, strengthen platform scalability, and enhance customer and employee experience.

As a key member of the Executive Leadership Team, the CPTO will partner closely with the CEO and peers to drive business growth, product differentiation, and operational excellence across a globally distributed workforce. The role is instrumental in advancing Safeguard Global’s position as a market leader in global workforce enablement through modern, scalable, and secure technology solutions.

Key Responsibilities

1. Product Strategy & Innovation

• Define and execute a multi-year product strategy and roadmap aligned to company growth objectives and market opportunities.
• Lead development of differentiated, scalable solutions across global payroll, EOR, workforce management, and HR services.
• Drive customer-centric product design, leveraging data, insights, and client feedback to prioritize investments.
• Establish clear product governance, lifecycle management, and commercialization strategies.
• Partner with Sales, Marketing, and Customer Success to ensure strong product-market fit and competitive positioning.

2. Software Engineering & Platform Development

• Lead global engineering teams to deliver high-quality, secure, and scalable software platforms.
• Drive adoption of modern architecture (e.g., cloud-native, API-first, microservices) to support global scale and integrations.
• Establish best practices in Agile/DevOps, CI/CD, and engineering excellence.
• Ensure reliability, performance, and uptime of core platforms supporting 56+ countries.
• Oversee technical due diligence and integration for potential partnerships, acquisitions, and ecosystem expansion.

3. IT & Enterprise Technology

• Oversee internal IT strategy, ensuring systems enable productivity, scalability, and a seamless employee experience.
• Lead enterprise systems including HRIS, finance platforms, and collaboration tools.
• Ensure strong cybersecurity, data privacy, and compliance posture across all geographies.
• Drive operational efficiency through technology automation and infrastructure optimization.

4. Data, Analytics & AI Enablement

• Define a data strategy to enhance decision-making, product capabilities, and client insights.
• Advance use of AI/automation within products and internal operations.
• Establish data governance frameworks ensuring accuracy, compliance, and accessibility.

5. Transformation & Operational Excellence

• Lead cross-functional transformation initiatives to modernize legacy systems and processes.
• Build scalable operating models for product and engineering aligned to company growth.
• Drive cost discipline and ROI-focused investment decisions across technology spend.

6. Leadership & Talent Development

• Build, lead, and inspire high-performing global teams across Product, Engineering, and IT.
• Develop succession plans and leadership bench strength.
• Foster a culture of innovation, accountability, inclusion, and continuous improvement.

7. Executive & Board Engagement

• Serve as a strategic advisor to the CEO and Board on technology trends, risks, and investment priorities.
• Present product and technology strategy, roadmaps, and performance metrics at Board level.
• Act as an external thought leader representing Safeguard Global with clients, partners, and industry forums.

Qualifications & Experience

Required

• 15+ years of progressive leadership experience across Engineering and Product management, including executive-level roles.
• Proven track record leading end-to-end SaaS/platform organizations at global scale.
• Experience overseeing both customer-facing products and internal IT functions.
• Strong understanding of global workforce, HR tech, payroll, or adjacent enterprise software ecosystems.
• Demonstrated success driving digital transformation and platform modernization.
• Experience managing distributed, multi-region teams and complex regulatory environments.

Preferred

• Experience in EOR, global payroll, or workforce management solutions.

• Background in integrating acquisitions or scaling through high-growth phases.
• Familiarity with compliance requirements across EU, APAC, and Americas.

Our Global Benefits

• 👨‍💻 Autonomy & Flexibility (Work in Any Way): Remote first, with the flexibility to include school runs and gym breaks in your schedule all while maintaining a high standard of work.
• 🧑‍🍼 Bonding Leave: Enjoy paid leave to bond with your new family member.  
• 🎁 2 Charitable Days: Contribute to causes you believe in.  
• 🏆 Reward & Recognition Program: Be rewarded for your success and championing our values.  
• 💰 Corporate bonus/SIP: All Guardians are eligible for our annual bonus scheme or sales incentive plan. 
• 🏢 Coworking Space: Need to meet with a client, utilize admin services or just get out of the house? We’ve got you covered with flexible workspace options based on location.

Why become a Guardian:

• ✈️ International Environment: Grow your network internationally and collaborate across the world. Interact, discover cultures, and tap into local expertise.  
• ⭐ Our Culture: We emphasize the people factor in everything we do. Our nurturing culture ensures your ideas reach our leaders and your contributions get the recognition they deserve.
• 📚 Learning: We support your continuous growth by providing access to 2 learning platforms, where you can learn at your own pace. 

Next Steps:

To express your interest, please click on the following link. We wish you the best with your application. Our Guardian promise to you is to keep in touch to arrange the next stage should your application meet the position's requirements, and or a gentle update if you have been unsuccessful at this time. 

Welcome to the Future of Work!

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