Chief Operating Officer

Setpoint Systems Corporation

$120K — $150K *
Technical Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years of Building Automation Systems (BAS) controls experience, including mechanical system design.
  • 10+ years of management and leadership experience with a demonstrated ability to develop teams.
  • Bachelor's degree in electrical or mechanical engineering required.
  • CEM / PE certifications preferred.
  • Hands-on job costing and profit-and-loss management experience with strong financial analytical skills.
  • Proven scheduling and project management capabilities, delivering complex projects on time and within budget.
  • Experience with estimating labor and managing change orders.

Responsibilities

  • Develop and execute strategies to ensure sustained project profitability, managing job costing and financial accountability.
  • Oversee the planning and scheduling of comprehensive projects.
  • Manage engineering re-estimates to keep budgets on track.
  • Drive continuous improvement across operational workflows, ensuring effective change management during growth.
  • Serve as the primary interface for key customer accounts, enhancing customer satisfaction and development.
  • Maintain detailed project and labor schedules, ensuring effective execution.
  • Oversee all phases of project lifecycle from start-up to postmortem.

Benefits

  • Performance-based incentives to reward outstanding contributions.
  • Comprehensive benefits package including 401k match to secure your financial future.
  • Company car provided for professional duties.
  • Opportunity to play a significant role in the growth of an established industry leader, impacting overall strategy and execution.
Full Job Description
Chief Operating Officer
Reports to: CEO/President
Compensation: $120,000+ | Commensurate with Experience

Key Responsibilities
Strategic Operations & Project Leadership
  • Profitability Management: Develop and execute strategies to ensure sustained project profitability, including job costing, profit-and-loss oversight, and financial accountability across all engagements.
  • Operational Planning: Oversee the development and execution of comprehensive project planning and scheduling.
  • Engineering Re-estimates: Manage engineering re-estimates to keep project budgets on track.
  • Process Excellence: Drive continuous improvement across all operational workflows, including documentation, project execution, and service delivery. Champion the organization's ability to manage change and scale effectively through periods of growth.
  • Customer Relationship Management: Serve as the primary interface for key accounts, championing customer development and satisfaction.
Project Execution & Management
  • Project Scheduling: Develop, generate, and maintain detailed project and labor schedules.
  • Team & Subcontractor Oversight: Manage installers, technicians, and subcontractor selection and performance.
  • Project Lifecycle: Oversee all project phases: start-up, checkout, turnover, and postmortems.
  • Change Management: Estimate labor and material change orders and manage all change order documentation.
  • Meetings & Coordination: Lead project meetings and coordinate effectively across trades.
Project Engineering & Technical Development
  • System Design: Contribute to the design of temperature control systems and related building automation products through SSC processes.
  • Software Development: Develop and document project software, including databases, programs, and graphics.
  • Material Management: Assist in equipment and material standardization; manage material schedules and requisitions.
  • Technical Documentation: Support compilation of project submittals.
Training & Service
  • Technical Training: Develop and execute training programs for technicians, engineers, and internal staff.
  • Customer Training: Create and deliver customer training on newly installed systems.
  • Documentation: Ensure accurate documentation of service orders, billing, and labor/material estimates.
  • Post-Installation: Oversee proper postmortem documentation and lessons-learned processes.


What We're Looking For
Required Experience & Qualifications
  • 10+ years of Building Automation Systems (BAS) controls experience - including mechanical system design.
  • 10+ years of management and leadership experience, with a proven track record of leading and developing teams.
  • Minimum bachelor's degree in electrical / mechanical engineering
  • CEM / PE certifications preferred
  • Hands-on experience with job costing and profit-and-loss management, with the ability to analyze financial performance and drive profitability at the project level.
  • Strong scheduling and project management skills with a history of delivering complex projects on time and within budget.
  • Demonstrated ability to manage organizational change and lead through rapid growth - building scalable processes and maintaining excellence through expansion.
  • Experience estimating labor, managing change orders, and overseeing subcontractors.
Who You Are
  • A dynamic problem solver who approaches challenges with creativity, urgency, and confidence.
  • A team player - collaborative, engaging, and energized by working alongside a talented group of people.
  • Committed, loyal, and accountable - someone the team can count on to follow through.
  • Versatile and open-minded, able to adapt as priorities shift in a rapidly growing company.
  • Structured and organized, bringing clarity and process to complex operational environments.
  • Aligned with senior management and the corporate vision - a true partner in building the company's future.
  • Excited to build - you don't just want to manage a department, you want to grow one.
  • High sense of urgency - you move fast, make decisions, and keep things moving forward.


Compensation & Benefits
Setpoint Systems Corporation offers a competitive compensation package commensurate with experience:
  • Base salary: $120,000+ depending on qualifications and experience
  • Performance-based incentives
  • Comprehensive benefits package, including 401k match
  • Company car
  • Opportunity to play a defining role in the growth of an established industry leader


How to Apply
Interested candidates should submit a resume and cover letter detailing their relevant experience and leadership philosophy. We look forward to hearing from qualified professionals who share our passion for excellence and customer service.

Setpoint Systems Corporation - Since 1983

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