Habitat for Humanity International

Chief Operating Officer

Business Services
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • Advanced university degree required; MBA preferred.
  • 15+ years of relevant professional experience.
  • 7+ years of management experience in a specific area.
  • Track record as COO or senior operations leader in multinational settings.
  • Expertise in digital transformation and cross-functional leadership.

Responsibilities

  • Develop and implement operational strategies and policies for growth.
  • Oversee all core business operations and ensure regulatory compliance.
  • Lead and mentor senior operational leaders to foster high performance.
  • Monitor performance metrics and optimize operational efficiency.
  • Drive cross-departmental collaboration to enhance customer experience.
  • Manage budget control and resource allocation for operational resilience.
  • Advise CEO and Board on risks, opportunities, and initiatives.

Benefits

  • Comprehensive health insurance options.
  • Generous vacation, sick, and personal leave.
  • Retirement plan contributions.
  • Life insurance.
Full Job Description
Opportunity Type:
Regular

Summary:
JOB SUMMARY
Provides executive leadership and oversight for the organization's daily operational and business functions. Responsible for executing the company's business strategies, optimizing efficiency and productivity, ensuring operational excellence, and fostering cross-functional collaboration. Acts as a key advisor to the CEO and Board, driving growth, innovation, and organizational transformation.
MINIMUM MANAGEMENT SKILL
People manager (manager of people): Responsible for managing and developing one or more employees by fostering a positive work culture, promoting open communication and providing clear goals, direction and performance coaching and development to achieve key departmental objectives aligned with the mission of Habitat for Humanity International.

Key Responsibilities:
ESSENTIAL DUTIES
1) Develops and implements operational strategies, business plans, and policies to achieve organizational objectives and drive sustainable growth.
2) Oversees the management and performance of all core business operations, ensuring alignment with strategic goals and regulatory requirements.
3) Leads, mentors, and manages senior operational leaders, promoting a culture of accountability, high performance, and continuous improvement.
4) Monitors operational metrics, analyzes performance data, and implements process improvements to optimize efficiency, quality, and profitability.
5) Drives cross-functional collaboration among departments to enhance customer experience, innovation, and organizational agility.
6) Manages resource allocation, budget control, and risk management to ensure fiscal discipline and operational resilience.
7) Advises the CEO and Board on operational risks, opportunities, and key business initiatives.
8) Represents the company at industry events, with partners, regulators, and in public forums to enhance reputation and build strategic relationships.

MINIMUM REQUIREMENTS
Typically requires advanced university degree. Generally minimum of 15+ years of related professional experience; 7+ years managing a specific area.

PREFERRED REQUIREMENTS
MBA or equivalent advanced degree. Proven track record as COO or senior operational executive in a multinational organization; experience leading large-scale business transformations; advanced certifications in operations, project management, or process improvement (e.g., Six Sigma); and demonstrated expertise in digital transformation, innovation, and cross-functional leadership.

Hiring Range:

The actual salary offered for this role will be based on a variety of factors, including location, internal equity and the candidate's qualifications and professional experience. HFHI offers a competitive, comprehensive benefits package that varies by country and typically includes vacation leave, sick leave, personal days, health insurance options, retirement plan contributions and life insurance. For work locations in the US, the annual hiring range for this position is:

$282,000.00

$418,500 USD

About Habitat for Humanity International

Habitat for Humanity International, generally referred to as Habitat for Humanity or Habitat, is a US non-governmental, and nonprofit organization which was founded in 1976 by couple Millard and Linda Fuller. Habitat for Humanity is a Christian organization. The international operational headquarters are located in Americus, Georgia, United States, with the administrative headquarters located in Atlanta. As of 2020, Habitat for Humanity operates in more than 70 countries. The mission statement of Habitat for Humanity is "Seeking to put God's love into action, Habitat for Humanity brings people together to build homes, communities, and hope". Homes are built using volunteer labor and Habitat makes no profit from the sales. In some locations outside the United States, Habitat for Humanity charges interest to protect against inflation, a policy that has been in place since 1986. The organization operates with financial support from national governments, philanthropic foundations, corporations, and mass media companies. Notable donors include AARP, AbbVie, Coca-Cola, Delta Air Lines, Mastercard, Merck, Pfizer, Robert Wood Johnson Foundation, TD Ameritrade, and Wells Fargo, among others. Habitat has helped more than 35 million people construct, rehabilitate or preserve homes since its founding in 1976. As of 2013, Habitat was the largest not-for-profit builder in the world.
Learn more about Habitat for Humanity International

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