Chief of Staff

U.S. Citizenship and Immigration Services

$110K — $130K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of relevant experience in senior administrative roles
  • Expertise in budget formulation and resource management
  • Proven leadership in workforce management and recruitment strategies
  • Experience in emergency management and organizational continuity planning
  • Strong communication skills for stakeholder engagement and policy development

Responsibilities

  • Directs various administrative programs such as logistics and facilities management
  • Serves as a senior expert and advisor on labor relations and logistical matters
  • Monitors external factors impacting the organization and adjusts resource strategies accordingly
  • Develops long-term plans to meet high visibility mission requirements
  • Fosters a high-performance work environment through motivation and support
  • Coordinates subordinates' work and sets priorities for project completion
  • Oversight of comprehensive budgeting processes from planning to execution

Benefits

  • Access to health, dental, vision, life, and long-term care insurance
  • Thrift Savings Plan similar to a 401(k) for retirement
  • Flexible work schedules and telework options
  • Tuition reimbursement and transportation subsidies
  • Employee training and development opportunities
Full Job Description
Summary

As a Chief of Staff, you will provide financial, human capital and administrative oversight of complex and diverse mission support functions and ensures organizational goals are achieved with offices across diverse geographic locations.

Duties

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  • Directs administrative programs including logistics, facilities, emergency management, congressional and stakeholder relations, and program evaluation in accordance with policies established by USCIS HQ, the Regional Director, and District Director.
  • Serves as a senior-level expert and advisor on complex administrative, labor and employee relations, and logistical matters. Formulates and initiates changes to policies and procedures that affect the work of others and major aspects of the program.
  • Maintains an awareness of external factors that affect the organization. Ensures goals are met through well-coordinated strategic resource planning, monitoring, and execution that minimizes costs and maximizes program efficiency and effectiveness.
  • Develops short/long-term resource strategies and concrete objectives, plans and priorities, consistent with organizational goals and internal/external factors to support and enable high visibility mission requirements with national impact.
  • Inspires, motivates and challenges others to maximize their potential; fosters an environment that encourages a high performing workforce; models a high standard of conduct for others.
  • Plans work to be completed by subordinates, sets and adjust short-term priorities, and sets target dates for work completion. Coordinates, directs, and oversee subordinates and exercises significant responsibility in advising management officials.
  • Supports expert staff at the district and field level responsible for comprehensive budget process from planning to execution, and serves as a senior level expert and advisor on budget formulation and controls.
  • Develops and implements workforce management strategies around staffing, recruitment, and retention, conducts effective staffing analysis, acquisition funding, and performance monitoring.
  • Responsible for oversight of the District's administrative, human resource/talent management, emergency management, facilities projects, financial management, asset management, training, and outreach functions


Requirements

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Conditions of employment

Conditions of Employment:

  • You must be a U.S. Citizen or U.S. National to apply for this position
  • Successfully pass a Background Investigation including financial disclosure
  • You must pass a drug screening
  • Males born after 12/31/1959 must be registered with the Selective Service
  • Political appointees may require OPM approval before on-boarding
  • USCIS applies the Telework Enhancement Act of 2010 to its telework program


This position IS considered "essential" for purposes of reporting to work when the facility might otherwise be closed.

Residency Requirement: There is a residency requirement for all applicants not currently employed by U.S. Citizenship and Immigration Services. This residency requirement states that candidates must have, for three of the last five years immediately prior to applying for this position; (1) resided in the United States; OR (2) worked for the United States Government as an employee overseas in a Federal or Military capacity, OR (3) been a dependent of a U.S. Federal or Military employee serving overseas.

Supervisory/Managerial Probationary Period: You may be required to serve a twelve-month probationary period upon appointment to this position. You may also be required to complete an appropriate supervisory training course within one year of assignment to this position.

Qualifications

The qualifications for this position must be met by 11:59 PM (Eastern Time) on 09/14/2026.

Current Federal employees must have served 52 weeks at the lower grade or equivalent grade band in the Federal service. The Time-in-Grade requirement must be met by 11:59 PM (Eastern Time) on 09/14/2026.

GS-15: You qualify at the GS-15 level if you possess one (1) year of specialized experience, which is equivalent to at least the GS-14 level in the federal government, that equipped you with the skills needed to successfully perform the duties of the position. You must have experience performing the majority of the following duties:

  • Serving as a Subject Matter Expert in budget formulation, development, planning and execution, including monitoring budget performance and balancing resources across multiple geographically dispersed organizations;
  • Leading workforce management, staffing and recruitment, workforce efficiencies, workforce development and training, organizational cultures and team dynamics;
  • Leading and developing strategic goals for administrative activities including facilities management, continuity planning and emergency management, acquisition strategy and funding, organizational internal controls and performance monitoring, analysis and evaluation of support programs or mission support effectiveness;
  • Developing partnerships, creating collaborative team environments of diverse activities to include working with multiple liaisons and outside stakeholders;
  • Identifying operational research needs and methods and writing reports or other working documents that provide authoritative guidance on program issues.


Please read the following important information to ensure you submit everything we need to consider your application: It is your responsibility to ensure that you submit your responses and appropriate documentation prior to 09/14/2026. You must upload your resume under the "Resume" category. Resumes submitted under the "Other Documents" category will not be considered. Your most recently submitted resume will be used to determine your qualifications for the position advertised in this announcement. Therefore, your resume must highlight your most relevant, significant experience related to the requirements found in the qualification section of this announcement, as well as any applicable education. Limit your resume to no more than two pages. The USAJOBS database will not allow an applicant to submit an application that includes a resume over two pages. To help ensure your resume remains clear and easy to read, we recommend using margins of at least 0.8 inches and a font size of at least 11 point. Be clear and specific when describing your work history since Human Resources cannot make assumptions regarding your experience. Your application will be rated and ranked based on your responses to the online questions.

Please ensure EACH work history includes ALL of the following information:

  • Job Title (include series and grade if Federal Job)
  • Duties (be specific in describing your duties)
  • Employer's name and address
  • Supervisor name and phone number
  • Start and end dates including month, day and year (e.g. June 18 2007 to April 05 2008)
  • Start and end dates for each grade/pay level if you've held a federal position.
  • Full-time or part-time status (include hours worked per week)
  • Salary


Determining length of General or Specialized Experience is dependent on the above information and failure to provide the above information may result in a finding of ineligible.

Note: Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration.

Federal Experience: If you are using current or prior federal experience as a basis for qualifying for this position, the grade levels and length of employment (mm/dd/year) at each grade level must be listed in your work history. This information will be further validated if selected for this position.

National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build criteria competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer service.

Education

EDUCATIONAL SUBSTITUTION: There is no educational substitution at this grade level.

Voluntary Separation Incentive Payment (VSIP): Per 5 CFR 576.202, An employee who receives a Voluntary Separation Incentive Payment (VSIP) and later accepts employment for compensation with the Government of the United States within 5 years of the date of the separation on which the VSIP is based, including work under a personal services contract or other direct contract, must repay the entire amount of the VSIP to the agency that paid it (proof of payment is required) before the individual's first day of reemployment.

Any offers of employment made pursuant to this announcement will be consistent with all applicable authorities, including Presidential Memoranda, Executive Orders, interpretive U.S. Office of Personnel Management guidance and U.S. Office of Management and Budget plans and policies concerning hiring. These authorities are subject to change.

Applying to this announcement certifies that you give permission for DHS to share your application with others in DHS for similar positions.

Common definitions for hiring terms found in this announcement.

Additional information

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

DHS offers competitive salaries and an attractive benefits package, including health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays.

Other benefits may include flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service- connected disability rating of 30 percent or more.

The Fair Chance to Compete for Jobs Act prohibits the Department of Homeland Security and its Components from requesting an applicant's criminal history record

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