Job Requisition ID: 57261 Opening Date: 09/02/2026Closing Date: 09/17/2026Agency: Department of Children and Family ServicesClass Title: SENIOR PUBLIC SERVICE ADMIN (40070) Skill Option: General Administration/Business Marketing/Labor/Personnel Bilingual Option: NoneSalary: Anticipated Starting Salary $11,000 to $13,000 MonthlyJob Type: SalariedCategory: Full TimeNumber of Vacancies: 1Bargaining Unit Code: NoneMerit Comp Code: Term Appointment/ Agency
Work Hours: Monday - Friday 8:30 AM - 5:00 PM
Anticipated Hybrid Work Schedule Availability:It is required that a person reports to the headquarters on this job position as necessary (could be weekly, monthly, or other schedule) dependent on operational need
Headquarter Location:Chicago - 60 E Van Buren
Work County:Cook
Agency Contact

Supervisor: Andy Munemoto

A resume is highly encouraged to evaluate your qualifications and skills as part of your application. Please attach a DETAILED Resume/Curriculum Vitae (CV) to the MY DOCUMENTS section of your application if you decide to provide one.

Position Summary

The Illinois Department of Children and Family Services is seeking an organized, professional, and results-oriented individual to serve as Chief of Product Management. DCFS offers a competitive compensation plan, excellent benefits, and a pension program. The ideal candidate for this position will have excellent organizational skills and strong leadership and communication capabilities. We invite you to join our innovative team to help make a positive difference in the lives of the children and families of Illinois.

Essential Functions

• Serves as Chief of Product Management for the Department of Children and Family Services
• Partners with the Chief Operating Officer and assigned DoIT Chief Information Officer to shape and execute the product vision and strategy
• Serves as full line supervisor
• Develops performance metrics and process improvement
• Reviews and tracks industry insights and representation
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above

Minimum Qualifications

• Requires knowledge, skill, and mental development equivalent to completion of four years of college, preferably with courses in business, public administration, or directly related fields
• Requires four years of progressively responsible administrative experience in a public or business organization

Preferred Qualifications

• 3 years of professional experience coordinating with Application Systems and information management
• 3 years of professional experience with agile frameworks like Scaled Agile, Scrum or Kanban
• 3 years of professional experience contributing to and participating in the entire product lifecycle, from ideation and development to launch and iteration
• 3 years of experience aligning product initiatives with company strategy and delivering measurable business outcomes
• 3 years of experience managing or working with social services and constituent needs
• 3 years of professional experience managing and performing data analytics, demonstrating the ability to interpret complex datasets, extract actionable insights, and inform strategic decisions
• 3 years of professional experience managing or conducting quality enhancement efforts utilizing user-centered design principles to improve product usability and customer satisfaction

Conditions of Employment

• Requires ability to pass a background check.
• Requires ability to travel in the performance of duties. Requires appropriate, valid driver's license.
• Certain provisions of the revolving door restrictions contained in 5 ILCS 430/5-45 apply to this position. As a result, the employee should be aware that if offered non-State employment during state employment or within one year immediately after ending State employment, the employee shall, prior to accepting any such non-State employment offer, notify the Office of the Executive Inspector General for the Agencies of the Illinois Governor (OEIG) or may be subject to a fine.
• This position has been found to meet the requirements in section 4A-101 of the Illinois Governmental Ethics Act requiring the occupant/employee to file a Statement of Economic Interest. The Illinois Governmental Ethics Act (5 ILCS 420/4A et seq.) requires certain state officials and employees to file annual Statements of Economic Interest with the Office of the Secretary of State that will be made available for examination and copying by the public. All employees required to file a Statement of Economic Interest are also required to file the Supplemental Statement of Economic Interest with the Executive Ethics Commission. (See Executive Order 15-09) Fines and penalties apply to untimely filings.
• The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.

About the Agency

DCFS is deeply committed to the welfare and protection of children. Our goal is to protect children by strengthening and supporting families. In every effort, from receiving hotline calls to reaching family reunification or foster care and adoption, children and families are our focus.

As a State of Illinois Employee, you will receive a robust benefit package that includes the following:

• A Pension Program
• Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
• 3 Paid Personal Business Days annually
• 12 Paid Sick Days annually (Sick days carry over from year to year)
• 10-25 Days of Paid Vacation time annually - (10 days in year one of employment)
  • Personal, Sick, & Vacation rates modified for 12-hour & part-time work schedules (as applicable)
• 13 Paid Holidays annually, 14 on even numbered years
• Flexible Work Schedules (when available dependent upon position)
• 12 Weeks Paid Parental Leave
• Deferred Compensation Program - A supplemental retirement plan
• Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
• Federal Public Service Loan Forgiveness Program eligibility
• GI Bill® Training/Apprenticeship Benefits eligibility for qualifying Veterans
• 5% Salary Differential for Bilingual Positions
• Commuter Savings Program (Chicago only)

For more information about our benefits please follow this link: https://www2.illinois.gov/cms/benefits/Pages/default.aspx

Term AppointmentCandidates hired into a term position shall be appointed for a term of 4 years and are subject to a probationary period. The term may be renewed for successive four-year terms at the Director of the Department of Children and Family Services's discretion.

The main form of communication will be through email. Please check your "junk mail", "spam", or "other" folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

• [email protected]
• [email protected]