Job Requisition ID: 59309
BPIS: 09688Opening Date: 10/01/2026
Closing Date: 10/15/2026
Agency: Department of Healthcare and Family Services
Class Title: SENIOR PUBLIC SERVICE ADMIN (40070)
Skill Option: General Administration/Business Marketing/Labor/Personnel
Bilingual Option: None
Salary: Anticipated starting salary range $10,000 - $12,000 monthly
Job Type: Salaried
Category: Full Time
Number of Vacancies: 1
Bargaining Unit Code: None
Merit Comp Code: Excluded - Federally Funded
Work Hours: Monday - Friday 8:30am - 5:00pm
Anticipated Hybrid Work Schedule Availability: It is required that a person reports to the headquarters on this job position as necessary (could be weekly, monthly, or other schedule) dependent on operational need
Headquarter Location: 2946 Old Rochester Rd, Springfield, Illinois, 62703
Work County: Sangamon
Agency Contact:A resume is highly encouraged to evaluate your qualifications and skills as part of your application. Please attach a DETAILED Resume/Curriculum Vitae (CV) to the MY DOCUMENTS section of your application if you decide to provide one.
Position OverviewThe Department of Healthcare and Family Services (HFS) is seeking an organized, professional and results-oriented individual to serve as the Chief Labor Relations Officer. This role leads the HFS Labor Relations Office, overseeing staff and representing in all matters related to labor relations policies and procedures, grievance proceedings, unfair labor practice complaints, and in mediation or arbitration hearings. This position provides a great opportunity for someone who is passionate about labor relations management in fast paced environment.
The ideal candidate for this position will be an exceptional communicator and a strong, ethical leader with a proven track record in labor relations. They will demonstrate the ability to collaborate effectively with staff, navigate conflict constructively, and maintain composure in high-stress situations. A solid understanding of labor laws, regulations, and the nuances of unionized environments is essential. This role is well-suited for a professional who is organized, results-oriented, and deeply committed to effective labor relations management.
Essential Functions- Serves as the Chief Labor Relations Officer in the Illinois Department of Healthcare and Family Services (HFS) in the Division of Personnel and Administrative Services
- Serves as full line supervisor
- Serves as the HFS Chief Labor Relations Officer
- Develops working relationships with agency managers, Illinois Department of Central Management Services (CMS) staff, sister agencies and external partners to facilitate the operations of the section
- Establishes and implements standards and procedural guidelines for section operations
- Provides technical and advisory services to administrative and management staff
- Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above
Minimum Qualifications- Requires knowledge, skill, and mental development equivalent to the completion of four (4) years of college preferably with courses in business or public administration
- Requires prior experience equivalent to four (4) years of progressively responsible administrative labor relations experience in a public or business organization
Preferred Qualifications- Five (5) years of professional experience formulating and establishing labor relations policies and procedures for a public or private organization
- Five (5) years of professional experience enforcing and adhering to the provisions of Personnel Rules, Personnel Code, and Union Contract provisions for a public or private organization
- Five (5) years of professional experience representing a public or private organization regarding labor relations matters, grievance proceedings, unfair labor practice complaints, and mediation or arbitration hearings
- Five (5) years of professional experience interpreting and explaining provisions of union contracts, employee handbooks, legal documents, policies and procedures
- Four (4) years of professional personnel experience in a private or public organization maintaining confidentiality and handling sensitive information with professionalism
- Four (4) years of professional experience communicating with both internal and external stakeholders regarding labor relations and/or human resource matters
- Four (4) years of supervisory experience including but not limited to quality review of labor documents
Conditions of Employment- Requires completion of a background check and self-disclosure of criminal history
- Requires the ability to utilize and maintain state issued equipment such as a laptop
- Requires ability to travel in the performance of duties, with overnight stays as appropriate
- Overtime is a condition of employment, and you may be requested or required/mandated to work overtime including scheduled, unscheduled, or last-minute overtime. This may require the ability to work evenings and weekends
- This position has been found to meet the requirements in section 4A-101 of the Illinois Governmental Ethics Act requiring the occupant/employee to file a Statement of Economic Interest. The Illinois Governmental Ethics Act (5 ILCS 420/4A et seq.) requires certain state officials and employees to file annual Statements of Economic Interest with the Office of the Secretary of State that will be made available for examination and copying by the public. All employees required to file a Statement of Economic Interest are also required to file the Supplemental Statement of Economic Interest with the Executive Ethics Commission. (See Executive Order 15-09) Fines and penalties apply to untimely filings
- The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description
Benefits StatementEmployees receive a robust benefit package including:
- Monday-Friday work schedule
- Flexible work schedules are available in many program areas. (Remote work may be an option for certain positions.)
- Health, Life, Vision, and Dental Insurance
- Pension Plan
- Paid Parental Leave
- Deferred Compensation Program and other pre-tax benefit programs (Medical/Daycare)
- Employees earn (12) paid Sick Days annually.
- New Employees earn (10) paid Vacation Days their first year of service and can earn up to (25) paid Vacation Days annually.
- Employees earn (3) paid Personal Days annually.
- (13-14) paid holidays annually (based on start date)
If you are seeking a new opportunity, and this position appeals to you, please apply today!
The main form of communication will be through email. Please check your "junk mail", "spam", or "other" folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:
