Chief Information Officer (CIO)
Transdev U.S.
Location: Lombard (near Chicago), IL (on-site)
As we continue to modernize our operations and accelerate digital transformation, we are seeking a strategic and operationally minded Chief Information Officer (CIO) to lead all aspects of Information Technology for Transdev U.S.
The CIO will serve as a key member of the U.S. Executive Committee and a critical business partner to our CEO, operational leaders, and the global Transdev Group IT organization. This executive will shape Transdev's U.S. technology vision while ensuring flawless day-to-day delivery across our highly distributed, mission-critical transportation network.
Role Overview
The CIO is responsible for defining and executing a forward-looking digital and technology strategy that enables safe, reliable, cost-effective transportation operations. This leader oversees all aspects of IT-including enterprise applications, cybersecurity, data & analytics, field operations support, infrastructure, project management, vendor partnerships, and innovation-while ensuring disciplined execution and high service levels across 300+ operating locations.
This role requires a hands-on, pragmatic executive who can operate at both the strategic and tactical levels: shaping long-term digital transformation while ensuring immediate operational continuity and performance.
Compensation Range Statement
The expected compensation range for this position is $290K - $325K per year. The actual starting pay will be determined based on a variety of factors, including but not limited to:
- Relevant experience and qualifications
- Education and certifications
- Skills alignment with the role
- Internal equity
- Budget and market conditions
Other compensation and benefits include:
- Short-term and long-term incentives
- Health, Dental, Vision, Life Insurance, STD
- Retirement Plans with company contributions
- Paid Time Off + Company Holidays
- Relocation Assistance to the Chicago area, if required
Key Responsibilities
Strategic Leadership & Vision
- Develop and execute the U.S. IT strategy aligned with business priorities, customer expectations, and Transdev Group technology standards.
- Lead digital transformation initiatives that improve safety, operational efficiency, cost management, customer experience, and data-driven decision making.
- Serve as a trusted advisor to the Executive Committee and other senior leaders on technology trends, innovation, and enterprise modernization.
Operational Excellence
- Ensure high availability and reliability of technology across a distributed footprint of ~300 locations relying on stable, resilient systems.
- Oversee IT service delivery and field support, ensuring responsive, customer-focused performance that supports 24/7 operations.
- Strengthen governance, standardization, and process discipline across all IT functions.
Enterprise Systems & Data Leadership
- Oversee key enterprise platforms including safety, maintenance, scheduling, payroll & HR systems, financial applications, and customer interfaces.
- Lead the modernization of legacy systems and drive simplification across the application landscape.
- Expand the use of data and analytics to support operational performance, safety, workforce planning, and customer reporting.
Cybersecurity & Compliance
- Strengthen cybersecurity posture, risk management, and business continuity planning for a large, complex, and highly distributed environment.
- Ensure compliance with regulatory requirements including DOT, FTA, SOC, and Group-level IT standards.
People Leadership & Change Management
- Build, mentor, and retain a high-performing IT organization that partners effectively with Operations and Corporate teams.
- Drive change management efforts that enable adoption of new technologies and support the cultural shift toward more data-driven and digital ways of working.
- Foster strong collaboration with global Transdev Group IT teams and participate in worldwide technology initiatives.
Vendor, Budget, & Project Management
- Lead IT financial planning, cost optimization, and resource allocation for a large enterprise budget.
- Manage vendor relationships, contract negotiations, and performance to ensure value delivery.
- Oversee the IT project portfolio, ensuring disciplined prioritization, execution, and benefits realization.
Qualifications
Required
- Proven executive-level IT leadership experience in a large, distributed, operationally intensive enterprise (transportation, logistics, utilities, field services, industrial services, etc.).
- Demonstrated success leading technology modernization, enterprise system transformation, and data & analytics advancement.
- Experience with mission-critical operations, 24/7 service environments, and strong IT service delivery disciplines.
- Track record of building and developing strong, collaborative teams.
- Strong financial acumen, vendor management capability, and ability to operate in a complex matrixed organization.
Preferred
- Experience working within a global corporate structure and balancing local and global group IT requirements.
- Prior exposure to public-sector clients, regulated environments, or mobility/transportation technologies.
- Experience modernizing legacy systems and leading cloud migration or similar modernization programs.
Leadership Attributes
- Strategic thinker with a strong execution orientation.
- Highly collaborative business partner; listens, communicates, and influences effectively.
- Operationally minded, hands-on, and grounded in service delivery excellence.
- Strong change leader with the ability to drive adoption across diverse teams.
- Demonstrated integrity, humility, and commitment to Transdev's purpose of "empowering the freedom to move every day."
Physical Requirements
- Must be able to work shifts or flexible work schedules as needed.
- The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen.
- Work environment will be a combination of both indoors and outdoors.
Drug-free workplace
Transdev maintains a drug-free workplace. Applicants must successfully pass a pre-employment drug screen.
Job Category: Information Technology (IT)
Job Type: Full Time
Req ID: 8264
Pay Group: NF2
Cost Center: 907
