Chief Experience Officer- Assisted Living

Chapters Living of Buford

• $100K — $120K *
Buford, GA 30518In-Person
Healthcare
Less than 5 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Assisted Living Administrator License required
  • Minimum 3 years of leadership experience in healthcare, preferably in assisted living or skilled nursing
  • Strong strategic thinking and planning skills
  • Excellent communication and interpersonal skills
  • Proven ability to collaborate cross-functionally
  • Experience in data analysis and customer experience metrics
  • Creative and innovative problem-solving skills

Responsibilities

  • Ensure efficient daily operations of the community
  • Provide visionary leadership and implement strategic goals
  • Uphold high standards of resident care with the care team
  • Oversee hiring, training, and mentoring of community leaders
  • Ensure compliance with all regulations
  • Foster communication and collaboration among stakeholders
  • Manage community budgets and financial performance
  • Develop relationships with local healthcare providers

Benefits

  • Medical, Dental, and Vision Insurance
  • Employer-Paid Life Insurance
  • Flexible Spending Accounts (FSA/HSA/Dependent Care)
  • Employee Assistance Program (EAP)
  • Generous Paid Time Off Package
  • Bonus & Incentive Opportunities
  • Benefits start on the first of the month post-hire
Full Job Description
Responsibilities:
  • Ensure the efficient and effective day-to-day operations of the community.
  • Provide visionary leadership to the community, setting and implementing strategic goals and objectives.
  • Uphold high standards of resident care, working closely with the care team to provide and promote the health, safety, and well-being of residents.
  • Oversee hiring, orientation, ongoing training, coaching, and mentorship to community leaders and associates.
  • Ensure compliance with all federal, state, and local regulations.
  • Foster effective communication and collaboration with associates, residents, families, and physicians.
  • Manage budgets and financial performance to ensure the community's financial success.
  • Develop and maintain relationships with local healthcare providers and other community resources.


Requirements

Licensure/Certification Requirements:
  • Assisted Living Administrator License is required.

Requirements:
  • Minimum of 3 years leadership experience in a healthcare setting, preferably in assisted living, skilled nursing, or a related field is required.
  • Strong strategic thinking and planning skills, with the ability to translate ideas into actionable plans.
  • Excellent communication, interpersonal, and relationship-building skills.
  • Demonstrated ability to work collaboratively and cross-functionally with various teams and stakeholders.
  • Experience with data analysis, customer feedback, and customer experience metrics.
  • Passion for delivering exceptional experiences to customers and a commitment to excellence.
  • Ability to think creatively, innovatively, and outside the box to drive results.


Our Commitment to You - Executive Benefits at Chapters Living:
  • Medical, Dental, and Vision Insurance
  • Employer-Paid Life Insurance
  • Flexible Spending Accounts (FSA/HSA/Dependent Care)
  • Employee Assistance Program (EAP) when enrolled in medical plan
  • Generous Paid Time Off Package
  • Bonus & Incentive Opportunities
  • Benefits start the first of the month following your hire date!
* Ladders Estimates

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