Chief Executive Officer, ProviderSoft

ProviderSoft

$200K — $250K *
US-AnywhereRemote in United States
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of leadership experience in a technology-focused environment
  • Proven ability to oversee full P&L responsibilities
  • Demonstrated track record in developing talent and nurturing team culture
  • Technical knowledge of AI and its application in software development
  • Experience in operational decision-making linked to financial outcomes

Responsibilities

  • Develop and execute a multi-year growth strategy
  • Manage the full budget and financial performance
  • Lead and mentor the Senior Leadership Team
  • Define product vision and roadmap in collaboration with engineering
  • Oversee the complete go-to-market process from sales to customer retention
  • Interface with the Group Leader for performance and strategy reporting
  • Enhance the go-to-market engine and its efficiency

Benefits

  • Autonomy in decision-making without middle management layers
  • Exposure to a planned succession with mentorship from immediate predecessor
  • Opportunity to shape company culture directly through hands-on leadership
  • Clear opportunity to drive AI integration across business functions
  • Focus on modernizing product while building a sustainable competitive advantage
Full Job Description
Job Description: ProviderSoft is hiring a CEO to own a profitable, established vertical SaaS business end to end. Full P&L. Real autonomy inside a Constellation Software business. The outgoing CEO is stepping up to a Group Leader role and will be the new CEO's direct manager and a resource through the transition. This is a planned succession, not a turnaround. You will not be managing layers of middle management or navigating corporate politics. You will be making real decisions, close to customers, close to the product, with a team small enough that your leadership directly shapes culture and outcomes. What you'll own Strategic leadership - Develop and execute a multi-year strategy that accelerates growth and deepens the competitive moat. P&L. - Full ownership of the budget and financial performance, including ARR growth, retention, margins, and capital allocation. Team development - Coach and mentor the Senior Leadership Team across Engineering, Sales & Marketing, and Customer Success. Build a cohesive executive team that co-owns the company's success. Product strategy - Partner with engineering leadership to own the product vision and roadmap, ensuring it aligns with market needs and drives growth. Go-to-market execution - Oversee the revenue engine end to end (Sales, Marketing, and Customer Success) from lead generation through retention and expansion. Stakeholder management - Serve as the primary interface with the Group Leader, providing transparent reporting on performance, strategy, and key initiatives. What you'll work on first 3 Supporting the Director of Sales & Marketing in maturing the go-to-market engine. 3 A Director of Sales & Marketing and BDR function are in place. The work ahead is turning that foundation into a repeatable, predictable system that fills the funnel and moves prospects to close. 3 Driving AI adoption across the business. 3 Vertical SaaS is being reshaped by AI across product, development, customer-facing operations, and internal operations. The next CEO needs to ensure ProviderSoft keeps pace and captures every advantage AI offers, in every part of the business. 3 Driving the product through a strategic modernization period. 3 A legacy core platform is generating revenue and serving customers well today. Reducing technical debt and building the foundation for AI-native product capability is the work of the next several years. 3 Sharpening the leadership team. 3 Recently bolstered with directors in R&D and Sales & Marketing, the SLT must continue evolving from departmental leaders into an integrated executive team operating with clear KPIs and a consistent operating cadence. Who you are Must-haves: People-first leader. You have directly managed cross-functional teams and built real trust with the people you lead. You can point to specific examples (names, situations, outcomes) of developing talent and maintaining healthy culture in small teams. This is a hands-on environment. There is nowhere to hide from leadership gaps. Technical credibility with AI fluency. You can engage meaningfully with engineering on architecture, technical debt, and modern development approaches. You are already using AI in your own work and have a point of view on how it reshapes vertical SaaS in product, operations, development, and customer value. P&L awareness. You have had meaningful exposure to business economics, including revenue, margins, retention, and capital allocation. You do not need to have owned a full P&L, but you understand how operational decisions connect to financial outcomes. Comfort with capital-efficient, profitable business models matters more than venture-backed, growth-at-all-costs experience. Builder mentality. You have taken something from messy to structured. A team, a process, a product area. Not just a maintainer. Preferred: 3 Vertical market SaaS experience (any niche) 3 Familiarity with acquisition-driven operating models (Constellation, Roper, Volaris, etc.) 3 Track record of legacy system modernization 3 Experience operating in small, high-autonomy environments where the CEO answers support tickets sometimes #LI-PP1 Business Unit: ProviderSoft Scheduled Weekly Hours: 40 Number of Openings Available: 1 Worker Type: Regular

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