ServiceNow

Chargé(e) de compte principal(e) - Grandes entreprises

ServiceNow$125K — $150K *
US-AnywhereRemote in Montreal, QC
Enterprise Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Reside in the Montreal area and be bilingual (French and English)
  • Over 10 years of experience in enterprise software sales
  • Experience building trust-based relationships with current and potential clients and cross-functional teams
  • Proven track record of generating new business and negotiating deals with C-level executives
  • Experience achieving sales targets
  • Experience or critical thinking regarding AI integration in work processes and decision-making
  • Ability to understand overall IT strategy

Responsibilities

  • Develop relationships with multiple C-level decision-makers for product sales
  • Oversee customer relationship mapping as part of account strategy while leading a virtual team
  • Act as a trusted advisor to clients by understanding their business challenges and advising on how ServiceNow can support their IT roadmap
  • Identify appropriate specialized resources to integrate into transactions at the right moment

Benefits

  • Flexible work arrangements according to work personas
  • Emphasis on a team-oriented culture focused on customer success
  • Travel opportunities up to 50% of the time
Full Job Description
Description du poste

Description du poste

Vous générerez de nouveaux revenus de vente selon un modèle de licence SaaS. Vous y parviendrez grâce à la planification de comptes, la planification territoriale, la recherche de clients potentiels, l'utilisation de stratégies de développement des affaires et la réalisation d'activités de vente sur le terrain auprès d'un ensemble défini de prospects, d'un territoire ou d'un secteur vertical.

Ce que vous ferez dans ce rôle :
  • Développer des relations avec de multiples décideurs de niveau C (p. ex. CFO, CIO, COO, CDO) pour l'ensemble des ventes de produits
  • Superviser la cartographie des relations clients au sein de l'équipe de compte, en orchestrant une stratégie de compte tout en dirigeant une équipe virtuelle élargie (consultants en solutions, spécialistes en solutions, ressources dédiées à la réussite client, partenaires et marketing, etc.)
  • Être un conseiller de confiance pour vos clients en comprenant leurs enjeux d'affaires et en les conseillant sur la façon dont ServiceNow peut soutenir leur feuille de route TI
  • Identifier les bonnes ressources spécialisées/de soutien à intégrer à une transaction, au bon moment


Qualifications

Pour réussir dans ce rôle, vous devez avoir :
  • Résider dans la région de Montréal et être bilingue (français et anglais)
  • Plus de 10 ans d'expérience en vente dans le domaine des logiciels d'entreprise
  • De l'expérience dans l'établissement de relations de confiance avec des clients actuels et potentiels ainsi qu'avec d'autres équipes
  • De l'expérience dans la génération de nouvelles affaires, la négociation d'ententes et le maintien de relations saines avec les cadres de niveau C
  • De l'expérience dans l'atteinte d'objectifs de vente
  • De l'expérience dans l'utilisation ou la réflexion critique quant à l'intégration de l'IA dans les processus de travail, la prise de décision ou la résolution de problèmes. Cela peut inclure l'utilisation d'outils alimentés par l'IA, l'automatisation de flux de travail, l'analyse d'informations générées par l'IA, ou l'exploration de l'impact potentiel de l'IA sur la fonction ou le secteur
  • La capacité de comprendre la " vue d'ensemble " et nos plans en matière de TI
  • De l'expérience dans la promotion d'une culture axée sur la réussite client dans un environnement de type " gagner en équipe "
  • Une disposition à voyager jusqu'à 50 % du temps


Informations complémentaires

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.

About ServiceNow

ServiceNow provides cloud-based solutions that define, structure, manage, and automate services for enterprise operations in North America, Europe, the Middle East, Africa, the Asia Pacific, and other countries. The company offers service management solutions, including incident, problem, change, request, and cost management as well as service catalogs; and IT, HR, facilities, and field service management solutions. It also provides IT operations management solutions covering service mapping, delivery, and assurance solutions; business management solutions such as financial management, project portfolio suite, vendor performance management, and performance analytics as well as governance, risk, and compliance; and application development services.

ServiceNow Careers

Join the dynamic team at ServiceNow, a global leader in digital workflow solutions, where innovation and leadership converge to shape the future of work. At ServiceNow, we offer more than just job opportunities; we provide a platform for professional growth and a chance to be part of a culture that values diversity, creativity, and continuous learning.

Work You’ll Do

Embark on a career journey with ServiceNow and contribute to the world’s leading enterprises' digital transformation. Our team is at the forefront of developing cutting-edge technologies that improve how people work. With ServiceNow, you will use your skills to impact businesses and industries profoundly, driving efficiency and innovation.

Join Our Market-Leading Team

ServiceNow is not just another technology company. We are a team that thrives on diversity and leadership, fostering an inclusive environment that promotes growth and development. Our commitment to diversity training ensures that every team member can achieve their potential.

Innovative Work

ServiceNow is home to more than 10,000 dedicated professionals who lead the charge in digital workflows and enterprise solutions. As part of our team, you will engage in projects that merge technology with practical applications, creating revolutionary products that advance how services are delivered and managed.

Career Development

At ServiceNow, your career trajectory is filled with boundless opportunities. We support your growth with robust training programs, leadership development courses, and access to global challenges. Whether you are looking for an internship, full-time position, or leadership role, ServiceNow equips you with the tools to excel.

Be Part of a Great Team

Working at ServiceNow means being part of a community that values teamwork and innovation. Our collaborative environment encourages networking and sharing ideas, making our workplace vibrant and dynamic. The benefits of joining ServiceNow extend beyond comprehensive health and wellness; they include fostering professional connections and friendships that last a lifetime.

Explore Job Opportunities and Internships

Whether you’re a seasoned professional or a recent graduate, ServiceNow offers a range of employment options to suit your career goals. From internships that provide real-world experience to full-time positions that challenge you to leverage your expertise, we are committed to hiring the best talent.

Stay Connected

Join Our Team Search open positions that match your skills and interests. At ServiceNow, we look for passionate, curious, and solution-driven team players. Explore the possibilities that await you at a company that is committed to your professional success.

Keep Up to Date

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ServiceNow Careers

Empowering professionals to achieve more, ServiceNow is where careers are future-proofed, and ambitions are realized. Join us in our journey of growth and innovation.
Learn more about ServiceNow
Size
16,881 employees
Market Cap
$76.5 billion
Industry
Net Income
$118.5 million
Founded
2004
5 Year Trend
+33.5%
Revenue
$4.5 billion
NASDAQ

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