Job DescriptionChannel ManagerThe RoleAs a Channel Manager, the role is responsible for helping define, develop and scale relationships across our entire Partner eco-system. Given that the eco-system for Infinitum is broad, the definition of "partners" for the purpose of this role includes many entities such as OEMs, Manufacturers' Rep Firms, Integrators, MEP Contractors and other relevant influencers.
Responsibilities - Conduct market research to identify trends, competitive positioning, and partner capabilities, and Identify gaps in coverage and recommend strategies for partner recruitment or specialization. Work with senior leadership to develop and refine the overall channel strategy to align with corporate objectives and market dynamics, and to design partner programs, including tiering, incentives, certifications, and enablement frameworks.
- Define the partner journey from onboarding to growth and retention and create frameworks for partner enablement, training, and certification (incl. becoming a CEU provider). Ensure a seamless experience through digital platforms, portals, and self-service tools.
- Provide channel and offer input to product portfolio and roadmap decisions, including validation of market demand and partner economics for proposed new offerings.
- Design incentive structures (rebates, MDF, performance bonuses) that drive desired behaviors. Model partner profitability and ROI to ensure mutual value creation and monitor and adjust incentive programs based on performance and market changes.
- Establish governance models to ensure compliance, consistency, and scalability across regions and analyze partner performance data to inform strategic decisions and program enhancements.
- Collaborate across Sales, Marketing, Product, and Operations, and Finance to ensure channel strategies are integrated and aligned with corporate go-to-market plans.
- Drive adoption of partner portals, automation tools, and analytics dashboards. Leverage data analytics for predictive insights and performance optimization.
- Develop KPIs and dashboards to measure channel health and program effectiveness. Present strategic insights and recommendations to senior leadership. Continuously refine strategies based on data-driven analysis and partner feedback.
Must Haves - 5+ years of Channel and Offer Management or related experience
- 5+ years of experience in an industry with complex channels - HVAC, or similar to HVAC
- Proven ability to create and execute a highly cross-functional role, and work seamlessly across internal and external stakeholders
- Strong strategic thinking and consultative selling skills, and ability to engage and influence executive-level decision
Qualifications - 5+ years of channel management or related experience in HVAC or related C&I sectors.
- Deep understanding of the channel eco-system partners and their unique needs.
- Strong strategic thinking, project management and execution skills.
- Proven ability to manage cross-functional projects.
BenefitsWe have created a community at Infinitum, where everyone feels a sense of belonging and is working together to achieve our goals.
- Comprehensive Health Coverage (Medical/Dental/Vision)
- Short-Term & Long-Term Disability Coverage
- Health Savings Account (HSA) - includes employer contributions.
- Flexible Spending Account (FSA) & Limited Purpose Flexible Spending Account
- 401(k) - Traditional and Roth
- Stock Options
- Open Paid Time Off (PTO)
- 12 Paid Holidays
- Potential Relocation Assistance
- Flexible schedule - including hybrid possibilities
- Company Paid Lunch on Fridays
- Community Give-back Opportunities
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