About the roleAs a Channel Manager, you will play a pivotal role in scaling our impact by driving the success of our partner and reseller networks within the restaurant technology ecosystem.
What you'll do as a Channel Manager- Cultivate Strategic Alliances: Proactively grow and nurture relationships with partners and resellers, identifying new sales opportunities to extend our market reach.
- Enable Channel Success: Support our partners in retaining existing end-user relationships and pursuing new business through dedicated mentorship and resource sharing.
- Drive Brand Momentum: Promote and market our unified suite of products and services, ensuring partners are aligned with the latest company initiatives.
- Represent the Brand: Showcase our innovation by attending trade shows, seminars, product launches, and other high-profile industry events to "Make an Impact."
- Cross-Functional Collaboration: Act as the primary liaison between partners and internal teams-including Sales, Support, Operations, and Accounting-to "Succeed Together."
What we're looking for- Demonstrated Expertise: Proven ability in managing client or partner relationships, with a focus on delivering measurable outcomes.
- Exceptional Communication: Top-tier written and oral communication skills, with the ability to quickly learn and adapt to different client and industry settings.
- Agility & Focus: A self-directed professional who handles multiple tasks simultaneously and seamlessly shifts focus as priorities evolve to meet deadlines.
- Technical Aptitude: A solid foundational understanding of information technology systems and how they integrate into business workflows.
- 2-3 years of experience managing client relationships
Nice to haves- Experience working within a restaurant's Operations or IT team.
- A Bachelor's degree or higher in a related field.
- Familiarity with the QSR (Quick Service Restaurant) industry landscape.
What you'll get- Great mission-driven team members from diverse backgrounds with a strong company culture
- Competitive pay
- Flexible PTO
- Paid company holidays
- Yearly team off-sites
- Medical, dental, and vision benefits (FSA, HSA & HRA options)
- Basic & Voluntary Life Insurance
- 401k employer match
- Wellness benefits
- Commuter benefits
- Work in an open environment on solutions that are reshaping the way businesses operate
- Fun team events
- Ability to have a big impact
- 10 weeks of paid parental leave
- Fitness reimbursement
- Learning & development funds
Essential Physical & Mental Requirements- Prolonged periods of sitting at a desk
- Prolonged periods of typing and working at a computer
- Ability to listen and speak over the phone or Zoom calls
- High level of mental concentration and focus
Other DutiesPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
CompensationThe annual base compensation range for this position is $85,000 - $100,000. The reasonably estimated total cash compensation range for this full-time position is $110,500 - $130,000.
Actual compensation is based on factors unique to each candidate, including, but not limited to: job-related skills, qualifications, education, experience, and location. Crunchtime has a location-based compensation system, so someone doing the same job in a different city might have a different pay range.
