DescriptionLenovo's US headquarters is in Raleigh/Durham, North Carolina. The ideal candidate will live in this vicinity.
The Channel Development Manager ('CDM') will be focused on engaging new or existing Lenovo customers to activate the Absolute technology. The CDM will become an Absolute subject matter expert that can skillfully communicate the Absolute Story and provide insightful product overviews. Working closely with the Absolute and Lenovo sales teams, the CDM will directly engage customers, identify individual customer needs, and guide them through the solution activation process, with a goal of helping customers unlock Absolute's full potential within their own organizations.
What You'll Do- Become an Absolute subject matter expert
- Deliver the value of Absolute, compelling use cases, and relevant industry knowledge to new customers
- Deliver captivating and in-depth product overviews and demos
- Manage customer enablement by doing the following:
- Drive Activations and Renewals of Absolute solutions for previously 'sold' accounts
- Provide customers relevant education content within the Absolute Learning Hub
- Elevate technical issues to Absolute's Activation, PS or Technical Support teams to meet customer needs
- Deliver value driven engagements around product adoption and active usage
- Develop relationships and evangelize Absolute solutions with Absolute & Lenovo inside and field sales organizations (RSD, Director, Executive Director and VP level)
- Collaborate with Lenovo & Absolute sales members and the Absolute Customer Success team to drive Activations and Renewals of Absolute solutions for previously 'sold' accounts
- Coordinate Sales efforts between Absolute and Lenovo Sales and Services team to achieve assigned sales goals and growth targets
- Provide pre-sales assistance to Absolute and Lenovo account managers via phone, e-mail and/or in person, responding to sales requests and/or inquiries in a timely manner
- Prepare and communicate weekly, monthly partner status reports, including weekly pipeline reports and sales engagement status
- Achieve channel sales and revenue goals by ensuring channel programs are operating efficiently and maximizing their effectiveness
- Continually drive program improvement based on input from field and inside sales teams and knowledge of other industry channel programs
- Assist Absolute and Lenovo in optimizing sales closure during EOQ activities
- North America Travel required (approx. 20%), Some international travel (Latin America) also required
- Protect the security and privacy of Absolute and its customers
- Other duties as assigned by management
What You'll Bring - Ability to take on, and manage, projects based on requirements of Absolute's developing business requirements
- Proven history of being able to work independently and with cross-functional teams to achieve company and departmental objectives
- Strong communication and interpersonal skills
- Proven history of analyzing situations, employing creative and effective decision making to solve problems/achieve results
- Ability to excel in a team environment which emphasizes cooperation and mutual respect
- Strong written and verbal communication skills.
- Ability to present to all audiences, build relationships and negotiate effectively
- Attention to detail and the ability to follow-through are essential
- Experience in IT and/or PC business
- Knowledge of general IT practices and/or endpoint security, such as anti-virus, encryption, DLP, etc.
- Strong aptitude for technology and desire to learn new software
- Completion of post-secondary education, or equivalent
- Ability to build and maintain customer relationships
- Boundless energy, enthusiasm and positivity
- Previous experience working with Lenovo and specifically their NA Public Sector organization.
- Knowledge of Salesforce
