Job Summary: AvePoint is seeking a highly analytical Channel Analyst to support and scale our global partner business. In this role, you will analyze data across our partner ecosystem-including sales performance, customer usage, licensing, and marketing-to provide insights into how our partners drive revenue growth, customer adoption, and long-term retention. Your work will help leadership make decisions on where to invest, which partners to prioritize, and how to grow our channel business effectively.
Key Responsibilities: - Partner Performance Analysis
Analyze how partners contribute to revenue growth, pipeline creation, and customer expansion across regions, channels, and segments.
- Partner Health & Engagement Insights
Develop lifecycle metrics and scorecards to assess partner effectiveness based on engagement, product adoption, customer satisfaction, and training participation.
- Revenue & Forecasting Support
Support reporting on recurring revenue (ARR), renewals, and pipeline, helping leadership understand growth trends and risks within the partner ecosystem.
- Customer & Partner Relationship Insights
Analyze how customers move between direct sales and partners, and identify opportunities for expansion and retention through partner channels.
- Partner Marketing Analytics
Measure the impact of partner-driven campaigns and initiatives on new partner acquisition and existing partner growth.
- Predictive & Strategic Analysis
Build models to identify high-growth partners, at-risk partners, and opportunities to improve partner coverage or investment.
- Dashboarding & Executive Reporting
Create clear, executive-ready dashboards and insights that help sales, marketing, and partner teams take action. - Cross-Functional Collaboration
Partner with Sales/Go-To-Market, Partner Programs, Marketing, RevOps, and Finance to align on metrics, reporting, and business priorities.
Qualifications: - Education: Bachelor's degree in Data Science, Statistics, Business Analytics, Computer Science, or a related field. Master's degree preferred.
- Experience: 3+ years of experience in data analysis, preferably in a SaaS or technology environment, with a focus on customer data analytics. Experience in SaaS B2B performance metrics such as Annual Recurring Revenue, Net Recurring Revenue, and Gross Recurring Revenue analysis is a plus.
- Technical Skills: Proficiency in SQL, Python/R, and data visualization tools (e.g., Power BI, Tableau) a must. Experience with customer systems such as CRM systems (e.g., Dynamics CRM, PRMs), Gainsight CS, Everstage Commission, Segment Marketing, DealHub, OutReach, and Zoominfo experience are also a plus.
- Analytical Skills: Strong analytical and problem-solving skills with the ability to interpret complex data and translate it into actionable insights.
- Communication Skills: Excellent written and verbal communication skills, with the ability to present complex information clearly and persuasively.
- Attention to Detail: High level of accuracy and attention to detail in data handling and analysis.
- Business Acumen: Understanding of sales, marketing, and customer success processes and how data can inform strategy and decision-making.
- Team Player: Ability to work collaboratively in a fast-paced, dynamic environment
The Salary Range for this role is $85,000 - $110,000. At AvePoint, we strive to offer competitive, fair, and equitable total rewards. The listed salary range represents a good faith estimate, with final offers based on location, experience, skills, and qualifications. The listed range reflects base salary only; our total rewards include base salary, comprehensive benefits (medical, dental, vision, 401(k) with match, unlimited PTO), and depending on the role, bonuses, commissions, or equity (RSUs). We welcome compensation discussions-apply even if your expectations fall outside the range.
