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Job Title

Change Manager - Remote

Requisition Number

R7991 Change Manager - Remote (Open)

Location

Indiana - Home Teleworkers

Additional Locations

Alabama - Home Teleworkers, Alabama - Home Teleworkers, Arizona - Home Teleworkers, Arkansas - Home Teleworkers, California - Home Teleworkers, Colorado - Home Teleworkers, Connecticut - Home Teleworkers, Delaware - Home Teleworker, District of Columbia - Home Teleworkers, Florida - Home Teleworkers, Georgia - Home Teleworkers, Idaho - Home Teleworkers, Illinois - Home Teleworkers, Iowa - Home Teleworkers, Kansas - Home Teleworker, Kentucky - Home Teleworkers, Louisiana - Home Teleworkers, Maine Home Teleworkers, Maryland - Home Teleworkers, Massachusetts - Home Teleworkers, Michigan - Home Teleworkers, Minnesota - Home Teleworkers, Mississippi - Home Teleworker, Missouri - Home Teleworker, Montana - Home Teleworkers {+ 21 more}

Your Role: The Change Manager supports and leads moderate to high complex change initiatives across departments and functions. This role is responsible for applying structured change management methodologies to drive adoption, minimize resistance, and support successful project outcomes. The Change Manager partners with project teams, business leaders, and partners to ensure change efforts align with business goals.

Your Work:

• Lead and support change management efforts for initiatives across one or more departments.

• Develop and implement change management strategies and plans that align with business objectives, maximize employee adoption and anticipate downstream impacts across functions.

• Conduct impact assessments, partner analyses, and readiness assessments to inform change strategies.

• Work with project team to define people specific objectives and key results to benefit realization.

• Operate with increasing independence, making informed decisions on change strategy execution and participant engagement without requiring continuous direction.

• Collaborate with project managers to integrate change management activities into project plans.

• Design and deliver communication and training plans to support change initiatives.

• Provide coaching and support to leaders to help them fulfill their change leadership roles.

• Identify and manage anticipated resistance and develop mitigation tactics.

• Track and report on change management effectiveness and adoption metrics.

• Ensure compliance with CSAA IG change management guidelines and expectations regarding the use of ADKAR, Prosci and Proxima for key critical initiatives.

• Design, develop and implement User Acceptance Testing strategy and plan, when needed.

Required Experience, Education and Skills

• Minimum 8 years relevant experience

• BA/BS degree or equivalent combination of education and experience

• Deep knowledge & proven application of change management processes and tools including team member analysis & management, impact assessment, sponsorship engagement, change strategy and change story development for complex, large scale change initiatives

• Excellent analytical ability to conduct, interpret, and make or influence decisions based on change management data

• Excellent facilitation skills and knowledge of effective group dynamics concepts and processes

• Excellent working knowledge and application of training and communications methodologies and guidelines

• Strong working knowledge of project management and other lifecycle methodologies

• Strong ability to influence at the department/division level and across different layers of leadership

• Strong skills in sponsorship coaching & alignment, resistance management, and behavior change

• Substantial insurance business knowledge or shared services/consulting functions

What would make us excited about you?

• Prosci certification or equivalent change management training preferred

• MA degree or equivalent combination of education and experience

• Actively shapes our company culture (e.g., supporting employee resource groups, mentoring employees, volunteering, joining cross-functional projects)

• Champions our cultural norms (e.g., willing to have cameras when it matters: helping onboard new team members, building relationships, etc.)

• Demonstrates a company ownership attitude, thinking beyond boundaries of their own area

• Travels as needed for role, including divisional / team meetings and other in-person meetings

• Fulfills business needs, which may include investing extra time, helping other teams, etc

Please note we are hiring for this role remote anywhere in the United States with the following exceptions: Hawaii and Alaska.

If you apply and are selected to continue in the recruiting process, we will schedule a preliminary call with you to discuss the role and will disclose during that call the available salary/hourly rate range based on your location. Factors used to determine the actual salary offered may include location, experience, or education.

CSAA does not provide visa sponsorship for this role. Applicants must have authorization to work indefinitely in the US. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

The national average salary range for this position is $129,825.00-$144,250.00. However, we have a location-based compensation structure. Our salary ranges vary and are calculated based on work location. The starting pay range for this position across all the states we hire in is $129,825.00-$173,150.00.  This role also includes an opportunity for a company-wide annual discretionary bonus, through our Annual Incentive Plan (AIP), of up to 12% of eligible pay.Colorado Specific Job Range :$129,825.00 - $158,650.00

This job posting will be unposted on Mon, 21 Sep 2026.