Change Management Specialist

Zencon Group

• $100K — $120K *
Business Services
15+ years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Change Management, Communications, business, or related field or equivalent experience (20 years)
  • 16+ years proficiency in the Microsoft Office Suite (Word, Excel, PP)
  • 16+ years of experience in change management documentation with strong writing and editing skills
  • 16+ years demonstrated communication skills with the ability to articulate messages for diverse audiences
  • 16+ years ability to collaborate, work independently, and manage multiple projects simultaneously
  • Familiarity with contract law or procurement processes is a plus.

Responsibilities

  • Apply a structured methodology to support change management activities based on established principles and tools.
  • Leverage change management processes to create a strategy for adopting required project changes.
  • Support design and management of communications for project stakeholders.
  • Assess change impact through analysis, readiness evaluations, and stakeholder identification.
  • Assist in training development and documentation, including scheduling sessions and designing training programs.
  • Contribute to core change management plans like stakeholder communication and training plans.
  • Coordinate initiatives with the OCP Change Manager and PMO, tracking and reporting issues.

Benefits

  • Onsite work requirement of 4 days a week encourages team cohesion and collaboration.
  • Participation in an innovative modernization project that replaces outdated systems with cloud solutions.
  • Opportunity to engage in organizational redesign efforts, influencing new roles and policies.
  • Access to a supportive team and collaborative environment within the DC Government.
Full Job Description
We want to fill a Change Management Specialist role for the Office of Contracting and Procurement (OCP) in the DC Government.
The ideal candidate is a DMV resident with a Bachelor's degree, 20 years of relevant experience, high proficiency in the Microsoft Office Suite, and strong capabilities in change management documentation and communication. Experience or familiarity with contract law or procurement processes is desired.

Executive Summary: Client is looking for an experienced Change Management Specialist to support the PASS Modernization Project, replacing the existing on-premises procurement management system with a new state-of-the-art cloud solution, driving adoption, communication, and training with minimal disruption.
Position Description: This role involves aligning changes with organizational goals, assessing the impact of new system processes, facilitating communication among stakeholder groups, scheduling training, and providing support to ensure smooth adoption while emphasizing minimal disruption to existing work.

Position Responsibilities:
Apply a structured methodology to support change management activities based on experience with change management principles, methodologies, and tools.
Leverage change management processes and tools to assist in creating a plan and strategy that supports adoption of changes required by the project.
Support the design, development, delivery, and management of key communications to project stakeholders.
As directed by the OCP Change Manager, assess change impact by conducting impact analyses, evaluating change readiness, and identifying key stakeholder groups.
Support training efforts by providing input, documenting requirements, scheduling sessions, and assisting with the design and delivery of training programs.
Contribute to the creation of core change management plans, including stakeholder communication plans and training plans.
Participate in organizational redesign efforts, including defining new roles and responsibilities and updating policies and procedures as needed.
Coordinate change management initiatives with the OCP Change Manager, other team members, and the PMO.
Track and report issues to the OCP Change Manager and, as directed, support entries in the project's Risk, Actions, Issues, and Decisions (RAID) log.
Use videoconferencing tools to conduct meetings, workshops, and communication briefings.
May participate in or manage the creation of change-related communication videos.
Organize and maintain documents in designated Microsoft Teams folders, ensuring all documentation is current and easily accessible to procurement staff.
Develop clear, step-by-step job aids to support the implementation of new or revised processes.

General skills (must have):
Proficiency in the Microsoft Office Suite (Word, Excel, PP). 10+ years of experience
Change management documentation with demonstrated writing and editing skills 10+ years of experience
Demonstrated communication skills, both written and verbal, with the ability to clearly articulate messages and target documents to a variety of audie 10+ years of experience
Demonstrated ability to collaborate with others, work independently, and manage multiple projects simultaneously. 10+ years of experience

General skills (nice to have):
Experience or familiarity with contract law or procurement processes is desired.

Experience required:
- **Required Qualifications:**

- Bachelor's degree in Change Management, Communications, business, or a related field, or equivalent experience (20 years)
- Proficiency in the Microsoft Office Suite (Word, Excel, PP) (16 years)
- Change management documentation with demonstrated writing and editing skills (16 years)
- Demonstrated communication skills, both written and verbal, with the ability to clearly articulate messages and target documents to a variety of audiences (16 years)
- Demonstrated ability to collaborate with others, work independently, and manage multiple projects simultaneously (16 years)
- Willing to work onsite 4 days a week

**Minimum Education/ Certification Requirements:**
Bachelor's degree in Change Management, Communications, business, or a related field, or equivalent experience is required.

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