Change Management Manager

Georgia Institute of Technology

$86K — $96K *
Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business Administration, Organizational Development, Psychology, Information Technology, or a related field, or equivalent experience
  • 5 years of experience in organizational change management and/or project management
  • Experience with complex enterprise-level technology projects
  • Certifications in change management (e.g., Prosci®, ACMP, CCMP), PMP or Agile preferred
  • Workday experience and familiarity with higher education operations preferred
  • Advanced degree in a related field is a plus
  • Understanding of higher education culture is beneficial.

Responsibilities

  • Lead strategic change management initiatives using structured methodologies
  • Develop and implement stakeholder engagement and communication plans
  • Conduct stakeholder and impact assessments to inform change strategies
  • Partner with project teams to facilitate smooth transitions for end-users
  • Design and deliver training plans to enhance user competency and support adoption
  • Track adoption metrics and provide feedback to leadership
  • Engage cross-functional teams to ensure alignment with institutional goals

Benefits

  • Medical, Dental, Vision insurance
  • 13 paid holidays and vacation days
  • Generous retirement plans
  • Tuition waiver and wellness options
  • Access to professional development opportunities
Full Job Description
Location

(Primary Location for Job Responsibilities) Our Kennesaw campus is located at 1000 Chastain Road NW, Kennesaw, GA 30144.

Our Marietta campus is located at 1100 South Marietta Parkway, Marietta, GA 30060.

Job Summary

Leads change management initiatives, with a strong focus on enabling people-side transitions related to business operations and organizational strategy. Responsible for developing and executing change strategies that promote user adoption, engagement, and sustainability of new methods of working, with an emphasis on ERP implementations and system optimization efforts. Partners closely with strategic consulting, project teams, business owners, and senior leadership to accelerate adoption, minimize resistance, and support institutional success through thoughtful change.

Responsibilities

KEY RESPONSIBILITIES: -
1. Applies structured change management methodology to lead strategic initiatives and support institutional goals
2. Develops and executes change strategies, stakeholder engagement plans, and communication plans
3. Conducts stakeholder analysis, impact assessments, readiness assessments, and resistance management strategies
4. Partners with project teams and business owners to support smooth transitions and end-user adoption
5. Creates and implements training plans and knowledge transfer strategies that build capacity and self-sufficiency
6. Facilitates workshops, training sessions, and other activities to increase organizational readiness and user competency
7. Tracks adoption metrics, gather feedback, and report progress to leadership
8. Collaborates with cross-functional teams to ensure seamless project execution and alignment with organizational goals
9. Facilitates change network engagement, focus groups, and feedback loops to monitor organizational sentiment
10. Collaborates across divisions and project teams to align change activities with institutional priorities and culture
11. Supports the integration of change management into project lifecycles and institutional strategic planning

Required Qualifications

Educational Requirements
Bachelor's degree from an accredited institution in Business Administration, Organizational Development, Psychology, Information Technology, or a related field or an equivalent combination of relevant education and/or experience.

Required Experience
Five (5) years of experience in organizational change management and/or project management, with direct experience supporting complex enterprise-level technology projects.

Preferred Qualifications

Additional Preferred Qualifications
Certifications in change management (e.g., Prosci®, ACMP, CCMP), PMP or Agile project management

Preferred Educational Qualifications
An advanced degree from an accredited institution of higher education in a related field

Preferred Experience
Workday experience (implementation, optimization, or sustainment), preferably within a higher education or public sector context
Higher education experience

Proposed Salary

The budgeted salary range is $86,000 - $96,000 per year. Offers are based on relevant experience. Comprehensive benefits include Medical, Dental, Vision, 13 paid holidays, vacation, generous retirement plans, tuition waiver, wellness options, and more! Visit- https://hr.kennesaw.edu/benefits/index.php

Knowledge, Skills, & Abilities

ABILITIES
Able to engage and influence stakeholders at all levels, including senior leadership
Comfortable operating in a matrixed environment with cross-functional teams
Able to handle multiple tasks or projects at one time meeting assigned deadlines

KNOWLEDGE
Deep understanding of change management principles, methodologies (e.g., Prosci), and tools
Experience managing multiple, concurrent initiatives in a fast-paced setting
Familiarity with higher education culture and structure preferred

SKILLS
Excellent interpersonal, initiative, teamwork, problem solving, independent judgment, organization, time management, project management, and presentation skills
Strong communication and facilitation skills across diverse stakeholder groups
Competence in developing change metrics, dashboards, and feedback loops to track success
Proficient with computer applications and programs associated with the position (i.e., Microsoft Office suite)
Strong attention to detail and follow up skills
Strong customer service skills and phone and e-mail etiquette

USG Core Values

The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct .

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653 .

Other Information

This is not a supervisory position.
This position does not have any financial responsibilities.
This position will not be required to drive.
This role is not considered a position of trust.
This position does not require a purchasing card (P-Card).
This position may travel 1% - 24% of the time

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