Job DescriptionSAIC is seeking an experienced, detail-oriented Change and Release Manager to join our team. This individual will play a critical role in managing and implementing configuration management (CM), change management, and release processes to ensure control over enterprise IT systems and software configurations. The role will focus on maintaining system integrity, ensuring proper documentation, and safeguarding configuration baselines in a mission-critical environment.
This position is contingent upon award.
This position is remote and can be worked from anywhere within the United States.
Key Responsibilities:
- Lead and manage configuration management (CM) processes, including identifying, controlling, maintaining, and auditing system baselines for all configuration items (CIs) such as hardware, software, and documentation.
- Establish and maintain a change management process to manage updates, bug fixes, and new capability deployments ensuring traceability and accountability throughout the change lifecycle.
- Manage and operate Configuration Management Databases (CMDB), ensuring records remain accurate, updated, and comprehensive.
- Oversee the review and approval processes for baseline changes, including conducting Configuration Control Board (CCB) activities.
- Track and document configurations for all enterprise IT assets, including software and network components.
- Support the coordination of builds, releases, and deployments across development, integration, and operational environments.
- Ensure proper implementation of version control practices, ensuring that configurations align with documented baselines.
- Lead software releases and collaborate with IT teams during system upgrades, deployments, and maintenance to monitor configuration changes and ensure adherence to approved processes.
- Generate and maintain configuration audits, status accounting, and discrepancy reports for all configuration baselines.
- Develop, update, and enforce configuration management policies, frameworks, and templates in alignment with NIST 800-47 standards.
- Provide coaching and training to team members on proper change and configuration management principles and tools.
- Monitor the implementation and efficacy of CM processes across the program, identifying opportunities for improvement and implementing solutions.
QualificationsQualifications:
- A Bachelor's Degree in Computer Science and 14 or more years of relevant experience.
- In-depth knowledge of configuration management tools (e.g., JIRA, ServiceNow, Confluence).
- Experience managing Configuration Management Databases (CMDB).
- Proficiency with version control systems (e.g., Git or equivalent).
- Knowledge of change management processes, including managing baseline updates, implementing software releases, and coordinating Configuration Control Boards (CCB).
- Familiarity with NIST 800-47 and Risk Management Framework (RMF) to ensure compliance with federal security standards.
- Proficiency in developing, implementing, and enforcing configuration control policies, SOPs, and work instructions.
- Excellent written and verbal communication skills, with experience preparing clear documentation, reports, and training materials.
- Ability to obtain and maintain a Public Trust Clearance.
